XpressBees Logistics Complaints & Reviews

Boat rockerz 255pro+ delivery date but courier partner 2 km dur bol raha ha ki aap product le jaiya ma please help me hum Nahi jaa Sakta hu

This mail is regarding Order number [protected] and the tracking number is [protected]. There are a few compliant needs to be addressed and highlighted to our notice on issues in Max fashion delivery with the courier partner XpressBees in BTM Layout, Bangalore.

1)Delivery Executive calls for an OTP without product delivery (Screenshot attachment for same)
2)Delivery Partner will not hand over the product directly to a customer or call when he arrives at the delivery location instead hand over the product to any other person without any intimation or with the customer's permission.
3)Calls at the end of the day to ask OTP to mark the status as delivery without proper handover of the product.
4)Fake delivery status update. The delivery executive didn't arrive at the location or called the customer to hand over the product but at the end of the day changing the delivery status as a customer was not available. (Screenshot attachment for same)

As I am falling this issue usual with all the MAX order delivery and it is leading to miss place order and also delay in order deliver. I would request you to take serious action on this fraud delivery executive who is hampering the customer experience.

Ave ordered few products from purple on 8th july 2022 for which xpressbee is the delivery partner. The parcel was estimated to be delivered on 12th july 2022. I have not received a single call from the delivery person yet xpressbee delivery person is posting fake excuse like customer not available on the tracking page of xpressbee website. My address was clearly mentioned and i was at the home. I have written many mails to them but they are not resolving the issue. I tried to call that delivery executive by the number provided by them but he is not received the call as his phone is switched off constantly. Its been a week since my parcel is not received and they are not receiving my complaints too. Finally I decided to lodge a complaint against xpressbees

Product not same match

Very much poor service by xpressbees.
traking no:-[protected]
traking no:-[protected]

Hi
Iam nazia khanum, i had a booking from meesho for a toy product and it has to be delivered by xpressbees courier AWB No: [protected]
It is marked as delivered and the product is actually nit received, after several calls made to xpressbees they say that the line is busy and i have also reported them through the feedback and e mails but ni response ..So iam complaining this..I want that delivery person to identify to whom did he deliver the item

I made an order from firstcry.com .on 11/07/2022 i got an sms saying product will be delivered soon, and delivery boy from xpressbees contacted me saying deliver product on next day. on next day he said cannot deliver product and ask me to travel 3 km to collect order, I have already paid shipping charge but he ask me to collect product by my self.And he gave feedback as i do not have money with me so product not delivered. Every day i will get a sms saying product out for delivery but not received yet.i called him each day and he says will deliver on next day. Today on 15/07/2022 he says he will deliver on 18/07/2022 .its been 5 days already and he says he need 3 more days for delivery. I request take necessary action against irresponsible courier service .make product delivery asap
awb:[protected]

This is my AWB no : [protected]. I have not received my order still now. i order on 8 July and today its 15 July till now no response from the courier company. They just say we will resolve your problem in 24hr .But not. They just give excuses. please help

There is a lot of time that we have faced this issue but no one came to us. Xpress bees delivery boy haven't come to us.

I placed the order for 3 in one high chair from firstcry on 26th june 2022. It was marked as delivered on july 1st but we did not received the order till now.tried registering complaints many times but did not get any proper reply. Neither from xpressbees nor from firstcry. I got the contact number of the firstcry executive, but after sharing the awb number he is not picking up my calls. Sharing the screenshots of the same. Please help to resolve the issue. Awb number :[protected]

My Nem is AltafBelim i complaint to your delivery boy
My order courier is not Delivered to me
My courier tracking ID is AWB[protected]
My Mobile No.[protected]
My Complaint your delivery boy is not calling for my mobile number and no any contact me and directly return to my order courier please action to delevery boy and please resend my courier

Hi sir I am lokesh. I have order in deliver for xpressbees courier. Still my order is not delivered but if you check the tracking status it will come order is delivered they are no calls so calling simply is putting delivered. After they customer was asking complaints they said simply after 3 to 4 days will be come sorry for the inconvenience they told after the cutting call. Some time the call also not picked they agent is not available only told. After the calling as is to speaking nicely and after that they are not action of customer queries they email send also they are not responding to us

My order was supposed to reach by 12th july... This xpressbees has delayed it to 13 th july even though the order reached hyderabad on 8th july...
First of all if it's reaching earlier they should hand it over to CUSTOMERs ASAP.
Secondly, why will they delay it even though it arrived early
Thirdly, their CONTACT number is a ###, where never u can get hold a line and talk to an executive
So where should the CUSTOMERs go???
When the application where I have ordered trued to CONTACT them, even they also could not CONTACT them..

THEY ARE FRAUDSTERS!!!

Hi sir
This is Afsal valluparambil from expressbees delivery sta[censored]ser id ( 383792) in Kerala, hub I'd ( 1708 ) I didn't get my salary till now, I want my salary fastly !! I want to know the reason about why my salary delay ...

I hope you to wait your response as soon as possible

Dear Sir/Madam,

AWB No: [protected] is not delivered yet. Please send it As soon as possible it's really urgent. Customer is trying to call delivery boy and it's not reachable. Please make sure to deliver this shipment by tomorrow. Please don't return back it to supplier as it is required to customer very urgently. Kindly solve this issue as soon as possible. Sending this behalf of customer.

I have placed an order from The Souled Store. Order was supposed to be delivered on 11th July 2022.
The order status is now showing as Delivered over the Souled Store app as well as on the Xpressbees tracking. But I have not received the order, neither did I got any call from the Delivery person/company for anything.
I have verified my contact information everything required is available and correct.
I tried to contact customer care but executives were not available.
Kindly resolve my issue ASAP.

This is not 1st time.

Every logistic company delever my product at my home where 2 big lift, cctv camera
But xpressbees person doesn't have manner how to talk.
And never delever my product.

And in tracking system he update as customer not available.

I also raised grievance but no any solution come out.

Xpressbees about no-[protected]

Hi team,
This is to inform you that all my deliveries from xpressbees are getting cancelled and undelivered. Reason behind it is the delivery guy who not even contacting me and cancelling my all orders. I request kindly look into this and take a action on the delivery person.
Below are the details of my orders

AWB:[protected]
Delivery person phone number : [protected]

Thanks & Regards
Malik
Pincode : 500064

Your service no responsible any person from product delivery...
Be close tode my product out of delivery but no contact me no delivery my product..

The return was scheduled for 8th July, 2022 vide AWB: [protected] through the Executive Mr. Rohit (contact no.[protected]). But he totally refused to take my product.

I explained all the things to him that these are 5 in 1 lipsticks. (set of 2). It means 5 small lipsticks in one set. Similarly, 5 in other set. It has been clearly shown in picture (attached) also. BUt he was adamant to take 5 sets (each have 5 lipsticks).
It is clearly visible in the screenshot (which was also available in her mobile) that only two sets were delivered. (it was the offer for two sets only). I dont know why he was asking for 5 sets from me. He really very misbehaved with me, wasted my time and cancel my return request.