XpressBees Logistics Complaints & Reviews

My AWB number is [protected]. I got the message that my product not fulfilled due to incomplete address.But i have given the complete address. Atleast the delivery person should have contacted me for the address. I didn't receive any calls from them. My order is with them for past 2 days .Xpressbees didn't reattempt to deliver the product again.I have send the enquiry but no response . I have mailed the complaint to customer care . Still they didn't respond . Xpressbees should reattemp the delivery. Please deliver my product asap

My awb no is : [protected] - i order produxt from urbanic, ( its prepaod order) . After pick up its shows in ahmedabad since date 19th, that courier fellow keep updating wrong details, like customer not available, and customer want evening deliveru,
Though fact is he never try to deliver parcel, on d first day i call him n ask to deliver and why he update fake details so he said am at village will deliver ur parcel tomorrow.
And that tomorroq never came.

That fellow stop picking my call, and when i complain it to xpressbees, they r keep mailing me like we will short it out,
There customer care no is never working.

Even last status update on 22nd june, then after no respond, neither xpressbees, nor theie courierman.. no one is ans. Me now

Worse courier service i ever encounter till date.

I ordered a product from ajio which was got delivered by xpressbees the delivery agent give me a QR code for payment.i do the payment the money got deducted from my bank account and the delivery partner said its not credited to there account so if my money got debited then I will get a refund by that day and he took cash from me and then neither i get any refund nor they received my phone please help me out

Hi my order reached my city on 22 june 2022 and today is 27 june 2022 and the order is not delivered yet. Everytime delivery boy updates by himself that i want future delivery even though he did not called me once.

Yesterday your delivery boy came to me to deliver but he wont deliver my parcel to me and say without OTP i wont deliver but, i haven't recived any OTP so how can i give him OTP he says he will deliver parcel by today but now i havent recived any OTP and any Parcel information. such a worst delivery agency

I want to cancel a product but it is not cancelling my order.
[protected] is the tracking id

Worst courier service not able to deliver the product in 20 days AWB No: [protected] .. they have operational issues throughout the year. This is not courier service they are still living in bullock cart era.

I placed a warranty claim for my Boat Bluetooth earphones and the boat assigned xpressbees as the return deliverer. I returned the product to the delivery guy, and after 13 days, the product reached the Boat they are saying now that the product is duplicate and the warranty claim I rejected. They sent me the image of the item they received, which is very different from the item I sent them. I called Boat customer care and they are telling me that it's my responsibility to talk to expressbees ( as if I myself picked xpressbees as courier) regarding the misplace and I talked to them.
They told me they raised a ticket and I asked for the confirmation and now their customer care is not answering.

I need the proof of the image the courier guy took at the time of return on 13th june 2022 at 12:20pm around(that I gave the original product).

IMAGINE MAR.., AWB:[protected]
ticket id xpressbee gave: 91683920

I have ordered products in ajio on 6th of June 2022 and estimated delivery date was 10th June
When I check status of tracking it is xpress bee warehouse and not delivered and it has been more than 15 days
Didn't have this experience even smallest delivery service in the country, being large company didn't except this kind of service
Customer care is waste can't connect to anyone and no reply to emails

Hi sir,
I was ordered 2 items in muscleblaze and also pre-paid them. but shipment is not delivered yet. The given estimated date is Sunday, 12th Jun 2022. However, they did not conduct me moreover they gave a fake status for Customer not available status kindly please be get action to them...

They maually write one package tracking number and stamp and take sign of me. after that they write another tracking number in same page to show on meesho that this pakage is delivered. but they did not deliver me that package.
so the courier partner have the proof and the meesho have the proof that pakage is deliver to me but they did not deliver me that package
you can see in the attachment i provided that i do sign and write (1) after my sign and you can also see 2nd AWB number [protected] that written with another pen and clearly visible that this is adjusted in available space.
one package reeived they write second tracking after the stamp ans sign

please i need my package of compensation ammount.

My name is sahil vaghasiya
Owner is HINDVA FASHION
A-521, Tirupati society, yogichowk, Surat. - 395010
This area in your services is not working your courier pickup person is not pickup my phone call and your area manager work is very lezzy and your responsibility and your response is not satisfied
Please reply this mail and call on this number[protected]

Sir
Actually I ordered a product from Myntra and i submitted a return request of that product and after one day i received a message from Xpressbees that my return pickup of that product is scheduled on 20/06/22 by an Xpressbees executive but I didn’t receive any call from your executive and he update there that i rejected his call
as I haven’t recieve any call till now
Thanku

This is my tracking id .[protected] till now i was not reciceved my parcel. I have many times customer care but no result, kindly take action accordindrly

This is happening with me for the second time. The shipment gets out for delivery in the morning. And then by afternoon or evening when we call delivery boy suddenly message comes stating that the order can not be delivered because "customer validation failure" And next day again the product get out for delivery and the moment you call delivery agent we got message of "payment failure issue" And then again 3rd time order gets out for delivery and gets cancelled. And then they return it to the supplier.

Sir I have worked in expressbees for one month as courier boy.But Express Vij Company has not given my money. It's been 2 months so far.And when I ask the vendor he gives tomorrow's time from 2 months.

Dear Team,

This is regarding the issue on my order AWB No [protected] delivery attempt failure due to wrong number entered by seller .
The seller is unreachable ( Babli Gour : [protected] ) hence the delivery guy is not able to handover the item to us.
The number wrongly entered is[protected]Which is switched off) but the actual number should be[protected]Deepa Pnawar). Could you please change the number to[protected]

We reached out to delivery center Xpress bees Indrapuri Sector C 462022 and found the delivery item there. But the delivery center denied the delivery since otp is going on the wrong number.
Could you please help resolve this issue as soon as possible since the item will be sent back to the seller by next week.

I have attached all the details regarding payment, invoice, whatsapp conversation with seller & delivery item photo from the delivery center(Shown to us by Ranjeet Sahoo).
Please let me know if you need any further information.

Note :

I believe this could be an online fraud since the numbers from sellers[protected],[protected] are switched off now after we have done payment. I request at least we should get our delivery item so that we won't be at a loss.Hope you understand the customer situation & expecting a positive response from the team.

Order id: FN[protected]
Tracking id: [protected]
I am unable track my Ajio shipment and don't know the current status. Tried to reach customer care regarding this, but they are not responding. Please deliver my product

I am contineously writing you, but unfortunately i didnt get any respose from your side.
I didnt recieve my order. Where is my order

This is regarding my orders with AWB [protected] &[protected]

On June 14, I have received one product from xpressbees delivery person which was the shipment from WareIQ (AWB: [protected]) but after the product got delivered, in status update sms it mentioned AWB[protected] got delivered!! (ie, wrong delivery update happened. I haven't received[protected]. The one which I received was [protected] on June 14th).

Okay, I thought tomorrow (ie, June 15) they will deliver the other shipment (ie,[protected] and the issue will get solved.

But on June 15, I received only an sms (no product) from xpressbees saying that the AWB [protected] got delivered.!! (But I have already received this product on June 14th itself!! Then how can they deliver it again on June 15. And by the way, where is my order AWB[protected] ??)

In xpressbees system records, they have updated that the 2 orders are delivered but in reality I have received only 1.

June 14: I have received the product AWB [protected] but got status update as[protected] got delivered!

June 15: I received an sms that product AWB [protected] got delivered.

I have explained my issue to the maximum. Hope I can get some solution through this portal.

Regards,
Jefin Mathew