XpressBees Logistics Complaints & Reviews

I placed an order from amazon and they deliver through xpressbees. They didn't called or texted me and are saying that I'm not available and address not found. They are doing scam.

Dear Customer Care Team,
This mail is to record the extremely unprofessional and criminal behaviour of your Delivery Executive (XB Rider [protected]) who came for delivery of AWB [protected].

The XB Rider [protected] first called me and FALSELY stated that he is handing over mydelivery to an attendant from my house so please share the Delivery CODE. Please note the XB Rider had NOT EVEN PRESSED the bell of my house till this time.

When I told him that I am at home only, and that noone has come to our house; then he pressed the bell.

SO are the XB Riders supposed to take Delivery Code from customer even without pressing the bell? So he wanted to code even without any attempt to delivery. THis is highly unethical.

During the call itself, the XB Rider then Entered the house premises by himself opening the gate. This is trespassing in others property.

Then he stated me to give him the code and said that I can pickup the packet from top of a parked Car. Is this the kind of behaviour expected from a XB delivery person?

He then started arguing. He then was leaving the premises by not even Closing the gate that he opened by himself. When I asked him to then he just pushed the door on me.
And also stated I will not deliver to this address again.

Please take strict action against this associate. I also have CCTV footage of this whole event.

Estimated date for the delivery was 29 aug 2023 and today is 3 sep 2023, my order has not been delivered to me yet .It is late by 6 days as of now and there is no proper tracking info about my order . photo has been attached

After complaining my issue about not yet receiving my product on their email and calling the Xpressbees customer care number for the past 10 days. What I have gathered is that the call agent ignored me and kept me on hold for 2 minutes, did that almost everyday. Did not bother to ask me what the issue was, after I had already stated the same to them for the past five days. The WhatsApp is an automated response which they give giving wrong reasons that entry was not permitted. Eventhough we are available to receive delivery. Also saw the reality of the number of issues and cuss words that people have put on Xpressbees Google review and Instagram page with the same issue that I am facing. It's a shame you guys had one job and couldn't even do that properly, don't know how long your service will work. Someday or the other you will be bulked by so many people complaining that you won't be able to work your service out well.

I had ordered from firstcry on 26 th august.Edd was 29 aug but they kept delaying the delivery and finally i was forced to cancel the order.
I again ordered from firstcry on 31st august and edd was on 2nd september.My order id is 22981454xmwff883f0
tracking id is[protected].Now again on 2nd sep it shows my order is misrouted and delivery attemt failed.
No message comes from the courier company before delivery of product.They dont even share the agents no.Its a daily headache to get any update regarding our order .Please deliver my order.

Tracking was not shown in Xpressbees..it show no data found

Tracking no. [protected] more than 3days but still not shows the status

My order is not yet delivered till today, it been a month, and given false reason as not permitted and customer refused to take the item which absolutely didn't happen. No one came to my address to delivery and I didn't get any call regarding the same . I filed for reattampt delivery 2 times and still didn't come. Such worst company I have ever seen . I couldn't able to reach the staffs directly also I would called a many times l, sent many emails, till now no reply. I want to cancel my product because of such a behaviour from this company. Please cancel the item and refund my money.

Non delivery/Delay in delivery of AWB No.[protected] which is due for delivery on 26/08/2023 but not delivered so far. I raised Tickets with Logistics. No response so far.

AWB No.[protected] which is due for delivery on 26/08/2023. Not delivered so far. I raised Tickets with the XpressBees Logistics. But no response.

This is a complaint regarding my package which was expected to arrive on 21st August, but today is 27th August and it is been 7 days post delivery date but I still have not received my package yet.
This is very frustrating and annoying because the package is very important to me and I was expecting a good service from Xpressbees but this is really disappointing.
I am also sending mails to Xpressbees constantly from day one and also requesting for call back but no response till date!
Xpressbees should look forward to this problem because customer satisfaction must be your utmost priority and it is your duty to make deliveries in time because someone's package must be important to him/her.
AWB-[protected]
Please look forward to deliver this package as soon as possible.

AWB xxxxxxxxxxx5246 not delivered yet it was to be delievered on 24.308.32023. but till date they are harshing me.

I ordered one product from clovia. I placed order on 6th august. I still did not receive the product yet. I tried to conduct the executive agent but they are not calling me back. They just updating the status us the product is out for delievry but i didn’t get the product in my hand on that specified date.This is my issue . I ordered the product for my urgent need but they are taking this mich time to dleievry the product.

As I can see, there is no pickup of orders by xpressbess and no logistics partner's agent had called us by xpressbess.

Yesterday i received a message that your store was closed. as penalties had occured to me due to xpressbees.

Kindly look into this, as we are new in this field and such a misbehave by delivery partner should be penalized.

On my registered mobile and email, there is no single message regarding pickup.

Order id-[protected]. Product shown as situated in Chennai on 20th august and no other update has been given ever since. It's been more than 4 days and I'm waiting for my order to be delivered. Pls look forward to the issue and resolve it immediately.

I've placed an order on meesho and it gave the last update on 20th august that it's in Chennai but it's been more than 4 days and i still haven't received my order. Kindly update my delivery status and deliver it as soon as possible. Order id-[protected]

This product very bad return my money
Order id 102104
Muja 799 ke smartwatch lene thi muja simple watch da de

Tracking NO.:
[protected]

Current Status: Shipped

Estimated Delivery: Thursday, 17th Aug 2023

Date & Day Time Shipment Status Details
Wednesday, 23rd Aug 2023 04.02 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
Saturday, 19th Aug 2023 06.04 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
Friday, 18th Aug 2023 02.28 PM In transit from MAA/LH1, Chennai, TAMIL NADU,
Tuesday, 15th Aug 2023 03.59 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
Monday, 14th Aug 2023 05.14 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
Friday, 11th Aug 2023 07.57 AM In transit from DEL/LH1, Gurgaon, HARYANA,
Friday, 11th Aug 2023 01.49 AM In transit from DEL/PC1, Delhi NCR, DELHI,
Thursday, 10th Aug 2023 11.05 PM Handover to Courier

above details are tracking status from the ordered date.
still i didnot received my products. please solve as soon as possible.

I ordered my notes from cerebellum academy worth INR 6000 … Since 15th of August I am getting mesaage from xpressbees regarding product is out for delivery and every night they give false reason address incomplete, customer wanted delivery later etc..the pathetic thing is that on contacting xpressbees customer care you cant directly talk to any one..they dont respond for call back complaint too...no one gives number of delivery partner and no one helps to solve issue...really it is a fraud and shameless company

I have ordered a product in first cry and got the exchange approved.. the same is not picked up even after three days and just got message as pickup was not Attempted.. i haven't received any call from delivery person

The order from first cry is shipped and is to delivered on 02aug2023 but after 12 days I could not that it is out of delivery .
Tracking id :[protected]