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XpressBees Logistics Complaints & Reviews

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Updated: Sep 16, 2025
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XpressBees Logistics reviews & complaints page 7

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V
vidisha mehta katarmal
from Jamnagar, Gujarat
Jul 24, 2023
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I didn't receive any parcel or delivery partner didn't gave me parcel . I received a call from delivery partner but I didn't receive OTP or any message from your Xpress bees. That's why he refused to give me my parcel . It's not my fault . Its your company fault that I didn't get OTP . I never faced this type of problem .I'm disappointed with your service .. Resolve my problem and please deliver my parcel
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    Sarkar Snehaaa
    from Siliguri, West Bengal
    Jul 23, 2023
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    They are not giving me my parcel as i have not provided my WhatsApp number and this company only share OTP through WhatsApp which i didn't know. Now everyday they are refusing to give me my parcel. I also called the customer care but nothing happened.
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      Rimi Rajput
      from Faridabad, Haryana
      Jul 23, 2023
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      I didn't receive any parcel or delivery partner didn't gave me parcel . I received a call from delivery partner but I didn't receive OTP or any message from your Xpress bees. That's why he refused to give me my parcel . It's not my fault . Its your company fault that I didn't get OTP . I never faced this type of problem .I'm disappointed with your service ... Resolve my problem and please deliver my parcel
      XpressBees Logistics customer support has been notified about the posted complaint.
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        B
        Babloo2571
        Jul 22, 2023
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        Address: Baddi, Distt. Solan, Himachal Pradesh

        I placed a order at online shopping application i.e. Tata Qlic on 9th July 2023 of Ear Buds (Hammer Company) but till now I didn't received the same. I received a message on my whatsapp regularly i.e. (Greetings from Xpressbees!
        Order:40525042 from Tata Cliq of Hammer KO M.., AWB:[protected] of Rs.0.00 will reach today.For query please call:[protected]. Xpressbees) but nobody call me for the delivery of product and same day in evening again i received a false message on my whatsapp i.e. (Your AWB: [protected] from Seller not fulfilled as you were not available. For further query call:[protected], Please click fb.xbees.in/ahjee846 provide feedback, so that we can improve our services. Thank you.) Even I am regularly calling the delivery boy and requested him to delivery of my package. But now he didn't received my phone call. Mobile No. of Delivery Boy is [protected]
        XpressBees Logistics customer support has been notified about the posted complaint.
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          M
          Manikandan sree mayalayam
          Jul 22, 2023
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          Address: Coimbatore

          I have ordered a product from Vahdam tea, its almost 20 days the courier people are playing, morning i will get a msg like it will deliver today, evening sone fake reasons and status is not delivered, after repeating this 3 days order us cancelled, Coimbatore xpressbee is very poor, they don't have proper office or contact information to contact directly, i[censored] contact customer care they will tell like it will deliver today, fake delivery company
          Ref AWB NO : [protected]
          +3 photos
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            S
            SurekhaR
            from Chennai, Tamil Nadu
            Jul 19, 2023
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            I was expecting a delivery from xpressbees on 21.7.2023. Suddenly i received a message stating that the product is out for delivery on 19.7.2023 and received a delivery code too. Then i was expecting for a phone call from the executive. But in the end of the day, i received a message from xpressbees stating that the delivery was failed without any specific reason. I have contacted customer care to raise the complaint, but no person attended the call. Filed the call back request too, but didn't receive any call from the customer care. Now I don't know how to get my product. Kindly take necessary actions to get my product successfully. My AWB number is [protected]. Thank you
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              S
              Sahana Chettri
              Jul 14, 2023
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              Address: Darjeeling PIN code 734101

              I had ordered some products from urbanic prepaid from the app it’s showing shipped & reached to my destination from past 4-5 days and without contacting the person it’s showing customer not available and it’s not being delivered to me yet. The customer care service told they would deliver within Wednesday but they didn’t and today on 14th July i got message it’s out of delivery and when I called the delivery agent he said he doesn’t deliver to my area and told me collect from their courier service and they made me wait for more than 2 hours telling they will get my product within half hour l. The service by xpressbees is really bad kindly look into it and don’t make customer suffer it
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                R
                Jul 14, 2023
                Jul 21, 2023
                This thread was updated on Jul 21, 2023
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                They deliver me a saaree of rs. 599/- which i don't even order. I refuse to take the order but they kept saying that you have to take the order then i take order. But i want to return the order and refund the amount
                +1 photos
                XpressBees Logistics customer support has been notified about the posted complaint.
                Didn't get further response from you
                Please take the product and refund the amount
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                  A
                  Alert Grahak
                  Jul 13, 2023
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                  Resolved

                  I purchased a product from JIOMART worth INR 12440...Since 10th of July I am getting mesaage from xpressbees regarding product is out for delivery and every night they give false reason o[censored]navaibility to recieve, customer wanted delivery later etc..the pathetic thing is that on contacting xpressbees customer care you cant directly talk to any one..they dont respond for call back complaint too...no one gives number of delivery partner and no one helps to solve issue...really it is a fraud company
                  +1 photos
                  Jul 14, 2023
                  Complaint marked as Resolved 
                  They delivered product
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                    P
                    polydatta
                    from Kolkata, West Bengal
                    Jul 12, 2023
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                    Have two orders that were scheduled to be delivered by xpressbees on 11th July 2023.

                    Nobody came for delivery today . When I called Delivery Partner, he was asking for KYC documents for delivery. Why do I need to give KYC documents?

                    How I will be sure that my information is not misused?

                    Similar things happened for earlier deliveries also.KYC being asked.
                    Can xpressbees give me written mail that a KYC document is needed for delivery or show me company policy stating that KYC is needed?

                    MY DELIVERIES ARE GETTING DELAYED FROM 4TH JULY.
                    THIS IS A PURE CASE OF CUSTOMER HARRASMENT
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                      S
                      Jul 11, 2023
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                      Address: [email protected] bhagalpur lahariya near Ashish garaj karhariya sultanganj

                      My shipment edd is today but m iny shipment updated by nearest office I am not available but I am at home why update wrongly without any information about my shipment please wright here my shipment against complaint...
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                        rajivrakshit
                        Jul 5, 2023
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                        We ordered garments from AJIO which was supposed to be delivered by XpressBees (AWB [protected]) by 3rd July 2023 but we haven't received the order yet, neither any information on the order delivery status. We are not getting any information also on the order tracking site of XpressBees, it is showing "No Data Found". Please resolve the issue and help with the order delivery
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                          yms123
                          Jun 30, 2023
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                          Please check and resolve my problem as soon as possible. Please call me [protected]. I am waiting for your reply.
                          +1 photos
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                            S
                            Jun 27, 2023
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                            Received a product which I didnt order. I paid it through cash. After opening I understood that i got scammed. when i tried contacting customer care, there is no response.
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                              Ranjeet8g
                              Jun 27, 2023
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                              Address: A-207,VAISHALI NAGAR,JAIPUR,JAIPUR,RAJASTHAN,302021

                              I was using a direct shipping courier of Xpressbess, they have done lots of fraud, they are not standing with their agreements, lots of lies and fake promises, and they did deduct my money by putting fake weight discrepancies, i have received lots of fake RTO, they never solved anything till now, it's been 4 months, at least they have done fraud of 80k-100k INR, please help me, Thank you.
                              XpressBees Logistics customer support has been notified about the posted complaint.
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                                S
                                Shivayogiv11
                                from Bengaluru, Karnataka
                                Jun 27, 2023
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                                AWB No:[protected]
                                This order is picked up on 16-jun-2023 Estimated delivery date is 17-jun-2023 But still it's not delivered yet and I called them many times from 18-jun-2023 they were telling within 72hrs it will be delivered but still it's not resolved I have raised many tickets and complaints to them but not got any resolutions.
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                                  P
                                  Parveen0103
                                  from Jalandhar, Punjab
                                  Jun 26, 2023
                                  Jun 26, 2023
                                  This thread was updated on Jun 26, 2023
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                                  AWB [protected]
                                  Body : We received RTO shipment and packaging is not ours so we rejected it. Kindly get it investigated for closure.

                                  first photo RTO boy delivery photo Not our shipment

                                  Last photo My photo please check the immediate
                                  +1 photos
                                  XpressBees Logistics customer support has been notified about the posted complaint.
                                  Name of The Company - xpressbees company mail id- [protected]@xpressbees.com Source

                                  wallet.[protected]@xpressbees.com
                                  and Destination station- LUDHIANA to ludhiana Tracking no- [protected] Accepted date of delivery[protected] Amount paid- 5000/- Destination: 33 suka road giyas pura ludhiana punjab 141014 Complaint no -E487638 Problem Reported- consumer said he booked medicines through xpressbees consumer did not received his parcel yet, consumer contacted to the company they said parcel has lost, consumer applied for claim but no response given from company side, consumer wants his refund amount
                                  Name of The Company - xpressbees company mail id- [protected]@xpressbees.com Source

                                  wallet.[protected]@xpressbees.com
                                  and Destination station- LUDHIANA to ludhiana Tracking no- [protected] Accepted date of delivery[protected] Amount paid- 5000/- Destination: 33 suka road giyas pura ludhiana punjab 141014 Complaint no -E487638 Problem Reported- consumer said he booked medicines through xpressbees consumer did not received his parcel yet, consumer contacted to the company they said parcel has lost, consumer applied for claim but no response given from company side, consumer wants his refund amount
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                                    N
                                    Naveena K
                                    Jun 25, 2023
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                                    They said me 24th June the product will be delivered but still now I didn't receive the product.
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                                      Sajay Ramesh
                                      from Chennai, Tamil Nadu
                                      Jun 19, 2023
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                                      Address: MAA/PC1

                                      The product that is supposed to be delivered to me by 15th of June has not arrived and status has not changed since the 14th of June. The status says its in MAA/PC1 Terminal and has not updated ever since.

                                      My AWB Number is - [protected]

                                      I need this parcel to be delivered at the earliest possible and i have already paid for the product
                                      +2 photos
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                                        S
                                        Jun 15, 2023
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                                        I have placed an order on Samsung on 14th June, 2023. Xpressbees courier service site showed estimated delivery date as : 14 June'2023.

                                        Today it is 15th June, and still the product has not yet delivered.

                                        I am attaching screenshot of tracking details page for your reference.

                                        Kindly do the needful at the earliest.
                                        +1 photos
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