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XpressBees Logistics Complaints & Reviews

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Updated: Dec 20, 2025
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XpressBees Logistics reviews & complaints page 7

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J
Joanna Daphne
Aug 24, 2023
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I've placed an order on meesho and it gave the last update on 20th august that it's in Chennai but it's been more than 4 days and i still haven't received my order. Kindly update my delivery status and deliver it as soon as possible. Order id-[protected]
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    _ak ji_
    Aug 23, 2023
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    Address: Dharamshala

    This product very bad return my money
    Order id 102104
    Muja 799 ke smartwatch lene thi muja simple watch da de
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      P
      pandiyarajan_mca
      from Ramanathapuram, Tamil Nadu
      Aug 23, 2023
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      Tracking NO.:
      [protected]

      Current Status: Shipped

      Estimated Delivery: Thursday, 17th Aug 2023

      Date & Day Time Shipment Status Details
      Wednesday, 23rd Aug 2023 04.02 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
      Saturday, 19th Aug 2023 06.04 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
      Friday, 18th Aug 2023 02.28 PM In transit from MAA/LH1, Chennai, TAMIL NADU,
      Tuesday, 15th Aug 2023 03.59 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
      Monday, 14th Aug 2023 05.14 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
      Friday, 11th Aug 2023 07.57 AM In transit from DEL/LH1, Gurgaon, HARYANA,
      Friday, 11th Aug 2023 01.49 AM In transit from DEL/PC1, Delhi NCR, DELHI,
      Thursday, 10th Aug 2023 11.05 PM Handover to Courier

      above details are tracking status from the ordered date.
      still i didnot received my products. please solve as soon as possible.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        K
        Kamalkkk
        Aug 21, 2023
        Aug 25, 2023
        This thread was updated on Aug 25, 2023
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        Address: Bangalore

        I ordered my notes from cerebellum academy worth INR 6000 … Since 15th of August I am getting mesaage from xpressbees regarding product is out for delivery and every night they give false reason address incomplete, customer wanted delivery later etc..the pathetic thing is that on contacting xpressbees customer care you cant directly talk to any one..they dont respond for call back complaint too...no one gives number of delivery partner and no one helps to solve issue...really it is a fraud and shameless company
        XpressBees Logistics customer support has been notified about the posted complaint.
        I am also facing the same issue
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          K
          Kavitha.r44
          from Coimbatore, Tamil Nadu
          Aug 19, 2023
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          I have ordered a product in first cry and got the exchange approved.. the same is not picked up even after three days and just got message as pickup was not Attempted.. i haven't received any call from delivery person
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            C
            Chinnik
            Aug 15, 2023
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            The order from first cry is shipped and is to delivered on 02aug2023 but after 12 days I could not that it is out of delivery .
            Tracking id :[protected]
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              S
              Shivam Garment
              from Surat, Gujarat
              Aug 10, 2023
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              Dear Sir/Madam,

              I am writing to complain against courier company Xpressbees regarding failure to deliver my package to RTO

              I am an online seller.I have a website named Shivam Garment.I sent a shipment to xpressbees to deliver goods to my customer 5 months ago. Which was Returned Not Delivered (RTO). Despite several attempts and follow-ups with the company, the package was not returned to me

              A total of 5 of my RTO shipments have not been returned to me. The total price of which is 8475 rupees. This shipment has completed 6 months.

              As per the terms and conditions of the delivery agreement, the company is responsible for ensuring that the package is delivered to the desired location within a specified time frame. However, their lack of action and delay in resolving the issue has caused me undue inconvenience and financial loss.

              Despite my repeated attempts to contact the company through their customer support channels I am yet to get any satisfactory response or resolution of the issue. And they tried to deliver the wrong shipment to me. Which I rejected. (Below is the packaging video and photos of the wrong parcel)

              It doesn't give me any proper solution. So I am left with no option but to refer the matter to the consumer forum for appropriate action.

              I request the consumer forum to take necessary steps for redressal of my complaint and hold the courier company responsible for their negligence and non-compliance with the delivery agreement and compensate me.

              Thank you for your attention to this matter.
              I am providing all shipment details below.

              Manoj Gajera
              [protected][protected][protected][protected]----

              AWB [protected] wrong pircle delivered Escalation ID:E483764, 449162, 456924
              Proof Link https://drive.google.com/drive/folders/1eiXf_xiAXu4cnhL0_46uHzw2zXTVfYK_?usp=sha...

              AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

              ID:E483767, 284272, 361180, 244114, 271987, 255787, 268637
              Proof Link https://drive.google.com/drive/folders/1N4NATVHYzBECArAkx7mZsQrFwnvxGWjc?usp=sha...

              AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

              ID:E483769, 284547, 361182, 275334
              Proof Link https://drive.google.com/drive/folders/1KrLTchP02AHxw7wuXtz2y6Qh8pr5iq6A?usp=sha...

              AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

              ID:E483768, 284546, 361181, 244115, 186283
              Proof Link https://drive.google.com/drive/folders/1IOtbseTjUtPlX0zq0EiScjINK1IBdb5E?usp=sha...

              AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

              ID:E483770, 284548, 361183, 244120
              Proof Link https://drive.google.com/drive/folders/1OBec4rRHQQhyeAKkeGn4fltnvqOoLJBZ?usp=sha...
              XpressBees Logistics customer support has been notified about the posted complaint.
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                A
                AnkitaPal
                from Mumbai, Maharashtra
                Aug 8, 2023
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                I have placed an order on Fastrack on 23rd July 2023. Xpressbees courier service site is showing Out for delivery since 29th July.. every second day it is showing out for delivery

                Order number 10607567

                Shipping ID [protected]

                Today it is 8th Aug, and still the product has not yet delivered.

                The given Customer Care number always shows switched off. What 3rd class service you provide i don't understand
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                  P
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                  Address: Pune

                  My AWB no. [protected]
                  For the last 4 days it’s showing out for delivery, delivery attempt fail, verify address.
                  The customer care has zero control over the delivery agents. They asking they gave me the number of the agent, but agent doesn’t pick phone only. Just getting OTPs not the products and at the end of every day…they would just write delivery fail and verify address. I ve been getting products for nyka every month on the same address. I ordered 7 items in total out of which 2 came and for the rest it’s asking me to verify address and delivery attempt fail…horrible service
                  XpressBees Logistics customer support has been notified about the posted complaint.
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                    H
                    highstreetaccessories
                    Aug 3, 2023
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                    Address: B-76 VISHWAS PARK UTTAM NAGAR , 110059

                    I have a seller account on shiprocket with the name of Highstreet accessories . I made a order for karnataka on 6 july 2023
                    awb NO. - [protected] .
                    And due to wrong contact details the shipment wasn't deliver to the customer. and now ndr has been created on the panel. after three attempts, now the shipment is in rto panel i.e on 15 july 2023.

                    Now the packet reached the hub on 20 july 2023 . the delivery date showed is 29 july 23 .
                    after that day i'm not getting any call from the delivery boy for any otp verification or something. from last one week i'm complaining about this in the shiprocket and xpressbees. But no action has been taken !!!

                    today on 3 aug 23, i got to know that the package is lost and not yet updated to my panel . and NOW, refusing to claim the refund because it is not insured . But i need my full refund !!!
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      M
                      Marisha0000
                      Jul 29, 2023
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                      The delivery boy refused to deliver the parcel on the 1st day and 2nd day he delivered and advised me not to open the parcel till evening, in the evening he comes and takes away the parcel saying it's returning to warehouse even though customer never made any such requests, upon asking he harassed and threatened the customer that he will cancel all future deliveries if customer and snatched the parcel away pushing the lady by grabbing her hard. Delivery guy name: Arun Kumar N from Sarjapur Bangalore
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                        S
                        Sageer11
                        Jul 27, 2023
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                        Address: Xpressbees.com

                        I'm Md yaqub resdidancy at Village Rewari Ali bakas purwa tepariya Colonelganj Dist Gonda 271502 Against this shipment no [protected] delivery boy without attempting the delivery wrong information updated customer not available This is today third time failed delivery without attempting delivery So I requested you to pls look into this matter and do the needful and delivery the item as soon as possible from your side.
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          J
                          jesney
                          Jul 26, 2023
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                          Resolved

                          I have placed an order on FIRSTCRY on 2OTth Aug 2023. Xpressbees courier service site is showing estimated delivery date as :26th Aug 2023.

                          Today it is 26th JULY, and still the product has not yet delivered.

                          I am attaching screenshot of order and tracking details page for your reference.

                          Kindly do the needful.
                          Thanking you,

                          Your Faithful.
                          JESNEY
                          Jul 31, 2023
                          Complaint marked as Resolved 
                          finally i pick up my product from xpressbee courier centre.
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                            S
                            Sikandar Jamadar
                            Jul 25, 2023
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                            Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014

                            I purchased some spare part from Boodmo. Expected delivery date was 23 July. Parcel reached at final warehouse on 22 July Itself. Todays is 25th July. I am chasing from 23 July to deliver spares part. But they are not responding properly. Every day they saying wait for 48hrs. I requested to provide warehouse address so that I can personally collect but they providing wrong warehouse address.
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                              C
                              cosmo pharma glass pvt ltd
                              Jul 24, 2023
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                              Address: cosmo pharma glass pvt ltd

                              My tracking no -[protected], is not dispach on address, pls update my order details .
                              contact - [protected], [protected]
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                                V
                                vidisha mehta katarmal
                                from Jamnagar, Gujarat
                                Jul 24, 2023
                                Aug 8, 2025
                                This thread was updated on Aug 8, 2025
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                                Not get OTP

                                They are not giving me my parcel as i have not provided my WhatsApp number and this company only share OTP through WhatsApp which i didn't know. Now everyday they are refusing to give me my parcel. I also called the customer care but nothing happened....
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                                vidisha mehta katarmal
                                from Jamnagar, Gujarat
                                Jul 24, 2023
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                                I didn't receive any parcel or delivery partner didn't gave me parcel . I received a call from delivery partner but I didn't receive OTP or any message from your Xpress bees. That's why he refused to give me my parcel . It's not my fault . Its your company fault that I didn't get OTP . I never faced this type of problem .I'm disappointed with your service .. Resolve my problem and please deliver my parcel
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                                  Sarkar Snehaaa
                                  from Siliguri, West Bengal
                                  Jul 23, 2023
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                                  They are not giving me my parcel as i have not provided my WhatsApp number and this company only share OTP through WhatsApp which i didn't know. Now everyday they are refusing to give me my parcel. I also called the customer care but nothing happened.
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                                    Rimi Rajput
                                    from Faridabad, Haryana
                                    Jul 23, 2023
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                                    I didn't receive any parcel or delivery partner didn't gave me parcel . I received a call from delivery partner but I didn't receive OTP or any message from your Xpress bees. That's why he refused to give me my parcel . It's not my fault . Its your company fault that I didn't get OTP . I never faced this type of problem .I'm disappointed with your service ... Resolve my problem and please deliver my parcel
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                                      B
                                      Babloo2571
                                      Jul 22, 2023
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                                      Address: Baddi, Distt. Solan, Himachal Pradesh

                                      I placed a order at online shopping application i.e. Tata Qlic on 9th July 2023 of Ear Buds (Hammer Company) but till now I didn't received the same. I received a message on my whatsapp regularly i.e. (Greetings from Xpressbees!
                                      Order:40525042 from Tata Cliq of Hammer KO M.., AWB:[protected] of Rs.0.00 will reach today.For query please call:[protected]. Xpressbees) but nobody call me for the delivery of product and same day in evening again i received a false message on my whatsapp i.e. (Your AWB: [protected] from Seller not fulfilled as you were not available. For further query call:[protected], Please click fb.xbees.in/ahjee846 provide feedback, so that we can improve our services. Thank you.) Even I am regularly calling the delivery boy and requested him to delivery of my package. But now he didn't received my phone call. Mobile No. of Delivery Boy is [protected]
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