XpressBees Logistics Complaints & Reviews

Dear sir,
On 04 May 2021 Xpressbees courier boy named
Malook Baamad/Hariom([protected]) delivered some packet to me which neither me nor any of my family members ordered for COD/785.00 rupees. The order was definitely carrying my contact number [protected] and shipping address(the shop which i was using on rental 10 years ago). He delivered me the packet at my home address not at the shipping address.Only mistake i did i collected by paying an amount presuming that some of my family members may have ordered. This looks like a fake order delivery and I feel like I am being cheated. I haven't opened the packet yet. I am sending its images to you for your information and necessary action. Same day I emailed same matter to [protected]@xpressbees.com and [protected]@gmail.com the email id given to me by local courier boy mentioned above. Their customer service is pathetically poor and non responsive. They don't at all reply.
Please do the needful at the earliest.
Regards,

Dilshad Ali
[protected]

Dear Sir,
I have ordered thru best deal on 28th Apr'21.
But my consignment is not received till 11 May'21 even after 2 times complaints.
I have received message on 7 & 8th May for delivery also from expressbees & I tried to contact person whose no. given on message but phone not picked by that person.
It's a height of negligency & customer dissatisfaction.
Request you to take strict action to avoid such negligence in near future.
Order no. MDK00003007
AWB no.[protected]
Expressbees courier

Regards
Ravindra Yadav

Yours Coimbatore (TN) Office, Never made any attempt to deliver my shipment with Tracking ID: [protected] booked from MAA/PC1 to CJB/CJB.
Your guys without taking any step to Deliver the Shipment, Themselves said 3 attempts done any Customer not available.
On every time, myself Calling the Delivery boy which is available in tracking ID about the shipment, he is saying I am on leave sir... They will put in my name only...
I need my Package... Kindly help me in this

Name sanny tiwari village basdewpur post majhwaliya Roughing code NA-7/9B/501and order id #1326RAD AWB-[protected].

One side of wireless Earphone was not working properly, so i raised complaint on 18 April 2021 and product is picked on 20 April 2021, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 11 May 2021, its been 21 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my Earphone as early as possible...
Ticket no. Is 2272896
AWB no:[protected]...

I have ordered a patanjali product. It was showing out for delivery on 10th May 11:15 AM on tracking the shipment. But I didn't received any call from delivery guy. and in evening i received a message. "AWB:[protected] from Patanjali not fulfil as you want delivery late.For query call:[protected], For feedback pls click fb.xbees.in/WF98dEma Xpressbees".
Please deliver the product and try the delivery.

My order number on Tjori is [protected] which I placed on 9 April2021 .. I received one product and I though others are delayed due to COVID. When I checked on Tjori it is showing delivered on 22/04/2021 . On checking Xpressbees - the tracking number of the order is[protected]
It is showing delivered to - Cecil kanuga at 4.30 PM on 22/4/2021. The address is my hospital, I wasn’t present at 4.30 and my CCTV shows no delivered by any courier that day . When I called xpressbees on 11/05/2021 they said we only accept complaints within 48 hours. How does one know it is supposed to be delivered. We r doctors and don’t keep tracking our orders. They refused to listen and put the phone down . I want them to show the sign of who received . It was a prepaid order and I am sure it was not delivered.Also Tjori is only available on mail and I have sent many mails to them without any reply .

Delivery guy you take for job is actually worst.they want to deliver the product wherever they want.i m following them from last few days and they are making me fool.pathetic service and disgusting.

The expected delivery date (EDD) of this product was 5th May, but the courier guy called me on 30th April, but I was not at the delivery address, he told me that he can deliver the material on next working day, I called him on the day and he told that material returned.
I called the customer care, the agent told me to wait until the EDD, unfortunately I didn't received the material, I called again, another agent told me edd changed to 7, I called again on 7, another agent told me edd changed to 9, I checked on 9, it's showing that material returned to supplier, I ordered the material for an occasion, it's really desperating, . the courier agent behaviour is very bad. I received the message two times, your material will reach soon, but I didn't get any call or material. My time is waste.. the delivery agency is very bad

Sir I received a message from your company today.You will receive your item today with Delivery boy mobile number.
But this mobile number is invalid.
Then in the evening a message came again. when i call You were not Available so your product could not be delivered today

Even customer reaching the office before the delivery executive, those delivery office person is showing irresponsible negligence nature towards customer even to open the parcel and give the parcel to the customer (me). Please teach a strong tutorial classes to ur delivery admin so that they learn how to deliver the product, how to behave with the customer when they reach the office . They too are insulting customers when they reached the office .

It's been 3 days my order reached the destination. But the courier service don't even call me and send a msg that delivery not possible as I am not available. After 3 days, today I got a msg that my order will be delivered and within 5 mins I got same msg that it will not deliver bcz not available. It's not the first time, most of the times they do the same thing.

Since last 3 days the product has reached my town but status is showing as customer wants open delivery... I never requested anyone for open delivery. Even i called to delivery boy and he ia saying that there is no shipment in your name and i got msg that my parcel is out for delivery, I didn't receive any call nor my any call to customer care number is answered. Worst logistic services ever.

I am a vendor as my client parcel dispatched from Xpressbees Logistics and it's AWB number is [protected] and from 4-5 days it's showing in cochin and from there no update yet as my customer is telling that if they delayed more than he will cancel the order we are already mailing to xpressbees they don't even replying and their contact number is not connecting to their agent IBR telling you don't input the tracking details but I had already given the AWB number via IVR. Kindly deliver it tomorrow by 10th of may 2022.

Sir/madam
I'm not getting my products from kalaburgi..as it as been 10 days..still my products are in kalaburgi itself..if there is any problem please notify us

My product supposed to be delivered on 6th may 2021 and it's not delivered yet. I purchased dress for my little one first birthday and we are so disappointed and cancelled all celebrations.

Such a worst service. Also comments updated by delivery guy as we asked for later delivery. Such a cheat behaviour

My tracking ID is[protected]

This is 2nd time XpressBees is not delivering the product and holding it in Cochin Hub and returning it without my consent. Take immediate action to deliver the product with AWB [protected]

Several times called them and registered complaint. But they are not delivering it. Deliver the item ASAP

This is 2nd time XpressBees is not delivering the product and holding it in Cochin Hub and returning it without my consent. Take immediate action to deliver the product with AWB [protected]

We got the wrong order we didn't get the dresses we ordered .we kept one product but they cheated us and gave us the worst product which was even Torn. And there is even return policy when we called to that number it was switched off.

[protected] this is AWB number...I didn't got out for delivery msg also..but I got a msg..as delivery was attempted