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Kala Zone Silk Mills Complaints & Reviews

www.kalazone.in
2.7
Updated: Nov 20, 2021
Complaints 28
Resolved
15
Unresolved
13
Good! Kala Zone Silk Mills values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kala Zone Silk Mills step up their efforts to fully resolve all complaints 👍
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Kala Zone Silk Mills reviews & complaints(28)

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Y
Yadav567
Nov 20, 2021
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Product of 999

I order product of 999 set of 4 bras.but I recieved 3 bra of very cheap quality and there is no return option....
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K
K.w.khan
Feb 5, 2021
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I want to franchise

Hello and good evening
Sir how i get a franchise in Pakistan (peshawar) .
And what is your requirement.
My email. [protected]@gmail.com
Mob 00966,[protected]
I'm Pakistani but nowadays doing a job in KSA...
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V
Vijani ep
Sep 10, 2020
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Speaker

From begining itself i have been noticing that the speaker has very less sound. But its not speaker complaint. Due to this less sound, while I'm taking my online class at zoom, it had becamed a huge problem. I want to keep the speaker near my ears to listen what they are saying. Also there exist another problem while taking google meet. In Google meet others cant hear my voice. When someone asks me anything in google meet they cant hear me....
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M
Maladri Mali
from Thrissur, Kerala
Aug 25, 2017
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duplicate product

Address: Bangalore, Karnataka, 560092

Dear sir

My order#[protected] that is 25000 samsung power bank, i received duplicate. It's very bad quality review of the power bank is no good and there are many complaints regarding the charging of the power bank that is why i am not taking this kind of the power bank this power bank has many issues to the people that is the power bank is also getting heated many a times because of the continous use of the power bank....
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V
venaiksanjeev
from Bengaluru, Karnataka
Jan 25, 2016
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Refund money

Address: Surat, Gujarat, 395002

Dear sir / madam

We bought 2 sarees from below company

Kala zone silk mills,
45, soma kanj ki wadi,
Near savera complex
Behind vdhna, khatodra
Surat - 395002

Tel : 91 [protected]
91 [protected]
[protected]

To our order no 105114 dated 12/09/15 invoice no rkz 00667 dated 12/09/15 we have returned back 1 saree whose product code es-1032...
+2 photos
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D
dhir121
from Amritsar, Punjab
Nov 20, 2015
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Refund against return order of rs. 1894

Address: Surat, Gujarat
Website: REFUND

from: dhirender singh
to: Kalazone Silk Mills,
customer care,
Kavita Arora,
[protected]@kalazone.in,
[protected]@moneycontrol.com

date: Wed, Nov 18, 2015 at 10:56 AM
subject: Re: Kalazone: Shipment #[protected] update
mailed-by: gmail.com
: Important according to our magic sauce.


After lot of reminders, Kalazon Silk Mills not refunding my money against...
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S
surajsunar
from Kolkata, West Bengal
Sep 29, 2015
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Order 2 pcs of saree's but received only one Pc

Website: www.kalazone.com

I had a very bad experience in online shopping with kala zone.com. i order 2 nos of sarees but in the parcel that arrive in post office there was only one saree. when the matter was complained in the post office they told its the problem of the company from where i have ordered. i forwarded the matter to the company and explain them the matter the customer care person said that he will send another saree in few days. i waited for few days...
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K
krishan lal kalia
from Bareilly, Uttar Pradesh
Jul 10, 2014
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cheating and misguidance regarding order no:24598

Address: Rupnagar, Punjab

alazone Silk Mills <[protected]@kalazone.in> Apr 11 to me Kalazone Silk Mills [protected][protected][protected] Order Number: 24598 Detailed Invoice: http://www.kalazone.in/account_history_info.php?order_id=24598 Date Ordered: Thursday 10 April, 2014 The comments for your order are i had not recieved this order and no proper details are being provided n there is possibility of sme cheating...
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K
krishan lal kalia
from Bareilly, Uttar Pradesh
Jul 10, 2014
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forged signature and undelivered parcel

Address: Rupnagar, Punjab

>[protected][protected][protected]
> Order Number: 24598
> Detailed Invoice: http://www.kalazone.in/account_history_info.php?order_id=24598
> Date Ordered: Thursday 10 April, 2014
>
> The comments for your order are
>
> YOUR PARCEL HAS BEEN DISPATCHED BY
> FIRST FLIGHT COURIER (NON -COD)
> DOC NO :- G[protected] DATE :- 11/04/14br...
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K
KavitaMathur
from Rawatbhata, Rajasthan
Jun 23, 2014
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refund the money

Address: Sonbhadra, Uttar Pradesh

I had ordered a product on your site but what I got was not that product. So I called the customer care portal and they gave me no response. I saw on the website that if we get another product than what we have ordered then we can send it back to the company's address and can exchange it for another product, I did so and then also I got no response. So, I request you to give me my money back as i have sent the product back or exchange the...
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P
parulvikasgupta
from New Delhi, Delhi
Mar 31, 2014
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different in design of saree which is shown on website

Address: Gurgaon, Haryana

dear sir/madam my name is parul. i have bought a saree from kala zone silk mills through the web site. i paid for that saree through my father's debit card. After five days i got the parcel. when i opened the saree it was different which they are showing on their website. when i called the customer care, they said you will have to prove that saree is different in design. Actually saree which I ordered through website is showing heavy...
+2 photos
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A
Anushka12
from Mumbai, Maharashtra
Sep 18, 2013
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Kalazone Silk mill-Cheaters

I have ordered One saree costing Rs 4065/ from kalazone.they were not ready to accept cash on delivary option but i refused to pay them online coz i said its first time so i don't trust u .after that they agreed but after 1.5 months alsonot received any delivary their customer care people are only taking free salaries.worst services .i booked my delivery on 4th August for my Cousin's marriage as a bridal outfit but her marriage...
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R
raopoonam
from Ajmer, Rajasthan
Feb 16, 2013
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delivered defective sarees and refused to pay courier charges defective sa

Address: Ajmer, Rajasthan

i placed order for two sarees no 5729 product no Z4211 AND Z4213 .but kala zone silk mills delivered sarees bearing different codes and different .the saree Z4211 was without blouse piece... product no 7026 z4211 and Z4213 i ordered and got WS5128 AND SEAL ON Z4211 SAREE WHICH IS DEFECTIVE IS OF Z57466 zp4211 and Z4213 i ordered and got WS5128 AND SEAL ON Z4211 SAREE WHICH IS DEFECTIVE IS OF Z5746.i contacted on telephone so many times...
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N
neha watts
from Hyderabad, Telangana
Mar 27, 2012
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didn't receive order-1166

Address: Muktsar, Punjab

hello sir,
i ordered 4 suits and deposited 2097 rs in kalazone account on 15 -16 march 2012.i didnt get my order .i called kalazone.they said one suit was out of stock so didnt snd.but till now i didnt get..even they didnt make any call .really feel its vry poor service.they replied only when we call.is it nt there responsiblity to tell why they r making so late??...
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P
Probin Handique
from Guwahati, Assam
Mar 23, 2012
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cheating

Address: Jorhat, Assam

I ordered some items worth Rs. 8000 by cash on delivery.One Rajesh or Saurav contacted me and said that as the amount is too much they will send in two parcel, on of which I got around third week of Feburary of Rs. 4100. But when I opened the parcel it was full of books actually magazine. . Then I contacted the Kalazone through phone the very same day.They offered to compensate it by giving 50% discount i.e., pay 50% and they will pay the...
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S
saheli2468
from Aizawl, Mizoram
Dec 9, 2011
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Regarding Complaint against Product

Address: Surat, Gujarat

Dear Sir/Mam,

Please treat this letter as a formal complaint against the KALA ZONE
SILK MILLS as of now they have cheated me by sending me some pieces of
papers (magazine papers) instead of sarees & dress materials (1.
CHIFFON JAIPURI LEHANGA SAREE - S3994, Price : Rs.595.00
2. CHIFFON LEHANGA HAND WORK S3115, Price : Rs.1,257.00
3. PC FANCY NECK D4050, Price : Rs. 532.00, 2pic).I...
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J
jaypoonam
from Allahabad, Uttar Pradesh
May 24, 2011
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02 items were wrongly supplied

Address: Mathura, Uttar Pradesh

Im Poonam. I had ordered goods costing Rs.3108. Out of 04 items 02 items were wrongly supplied. i ordered
KIMAYA RESHAM JARI-3544 [S3544]
CHIFFON LEHANGA HAND WORK S3115
COTTON FANCY NECK DAAMAN -RD3401
SILKY GOLD EMBROIDERY(H)-D3448
i attached photos of product and specified that if same color, same design and same material are available then only confirm my order.
i payed 350 rs. shipping charges...
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C
cjl
May 23, 2011
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sent another "defective" saree instead of the one ordered

Address: Thane, Maharashtra

I had ordered two sarees of which one was a georgette saree(S3625) but received a net saree(S35325) torn at one end instead, without any prior information. I had to collect the VPP parcel personally from the post office, which cost me another Rs. 100/- as the postman refused to deliver it at my place. Before ordering online, I had confirmed all this and was assured that I had to pay for the sarees once I receive them at my home. When I tried...
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R
ranjanaojha
from Delhi, Delhi
Jan 3, 2011
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charges for full but incomplete order received.

Address: Allahabad, Uttar Pradesh

Order of rs 7020 +shipping charges ( for 10 products including 9 sarees and 1 suit) was placed on 21.12.10. which was deleivered on 30.12.10 amounting 7646 containing 6 sarees only. 4 products ( 3 saress of rs 575,946,992 and 1 suit of rs 291 was missing. same day complaint was marked by mail and call at[protected] &[protected]@gmail.com.agaisnt which no complaint no. given neither any revert received via mail. call back from...
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S
Sonal
from Surat, Gujarat
Jan 6, 2010
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happiness

hi kalazone

Kalazone silk Mills is biggest company of ladies dress Material in India .Material quality is very good .the Product price range is so affordable for all type of customer .
I am very happy that i and my family use the kalazone product.


Thanking You
Sonal...
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