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XpressBees Logistics Complaints & Reviews

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Updated: Sep 16, 2025
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XpressBees Logistics reviews & complaints page 9

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S
Sagar Dhome
May 8, 2023
May 29, 2023
This thread was updated on May 29, 2023
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I have ordered one saree from Instagram page. They have made courier through XpressBees Logistics with tracking ID [protected].
But it's not delivered yet but showing WHHandover. It's now 10 days when company courier the package.
+1 photos
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The same thing happened to me.. Emailed them a couple of times but still no response.
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    prachi28k
    May 7, 2023
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    My order has been sitting in their delivery hub since 29th April 2023 and I still haven’t received the order. They said that they made an delivery attempt. But I didn’t receive any call from their agent and the agent does not even bother to pick up my calls or calls back even after calling them a thousand time. I have lost count of the time I have called their customer service but they are as fake as the company. They promise to deliver the order on priority and they nothing. I’m still waiting. If harassing innocent people is their business then kudos they are doing a spectacular job.
    XpressBees Logistics customer support has been notified about the posted complaint.
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      M
      Melvin Ferns
      May 5, 2023
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      Address: Lane No. 4, Shreenath Nagar, Survey No. 71/11, B.T. Kawade Road

      Hi there,

      XpressBees, the delivery partner is absolutely incompetent!! They never turn up at the doorstep. Give them an alternate mobile number, even then they can't deliver or call. Their customer support IVR is utterly hopeless!!
      They expect us to input this number on the phone -- [protected] while on the call.
      Worst of all, these nincompoops don't share their delivery guy's number...What a joke of a company are Xpressbees!!??

      They've apparently tried to reach me on two different numbers and they're still unable to deliver the Adidas product - utter shambles!

      At this rate I'll never get my order delivered.

      A really disappointing experience, this.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        2
        21vaibhav12
        from Pune, Maharashtra
        May 4, 2023
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        My order was to be delivered today[protected] but as usual around 8pm they updated in the app that delivery attempted but failed since customer was not available. We have very sorted records of every person coming in our society for with we get a call to allow that person. however, no one came for delivery and update with fake reason. This is not the first time Xpressbees is doing. They always delay the orders. Pathetic delivery system. I need my product today itself and this is every time a mental harrasment to reach out to support team and they are again not available after evening for help.
        +1 photos
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          7
          77770987
          May 4, 2023
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          Address: perumbavoor

          MR.Amitava Saha - THE WORST CEO EVER
          This is worst delivery service My parcel reached 5 days before in Perumbavoor hub but they are not making any effort to deliver it. After 4 days it is marked CUSTOMER NOT AVAILABLE, again NEXT DAY SAME HE MARKED EVEN WITHOUT TRYING TO MAKE A CALL. Actually why he need to call the address is given why can’t he come to the address!!???? +[protected] This is the driver number… give some best employee award to him . Take yourself one award MR. Amitava Saha!!! FOR BEING THE WORST CEO, INDIA CAN EVER HAVE.YOUR KOCHI, KERALA TEAM IS FILLED WITH LAZY PEOPLE.LATER I FOUND ITS NOT THEIR PROBLEM ITS FROM THE HEAD!! THEIR WHOLE ALL INDIA TEAM IS THE SYNONYM FOR WORD "''LAZINESS"' . once again congrats MR.Amitava saha
          I will file the complaint in consumer court!! get ready to face the consequences.
          YOUR TEAM DESERVES ALL THE BAD LUCK!!!

          Date of experience: May 03, 2023
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            H
            Hhosgyshsbsjjsgshdngdvd
            May 4, 2023
            Jul 26, 2023
            This thread was updated on Jul 26, 2023
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            Parcel not delivered even after 20 days

            Address: Kolkata

            I had booked a courier via porter app from xpressbees from kolkata to mumbai on 14th april and the estimated delivery date was on 19th april but today when i am registering the complain is 4th may, it has been 20 days that i haven’t received my parcel.. They are not even updating the tracking the last they updated was on 26th april which mentioned that its in mumbai.. From 21st to till date its in mumbai but not delivered.. I have connected...
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            D
            Devesh Diwakaran
            from Faridabad, Haryana
            May 3, 2023
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            Bank account update

            Dear Xpress bees,
            As per instruction given by Xpress bees, i had updated my bank account details and the escalation id is E493919.its been more then a month, i am not getting any revert, i did more then 10 mails,
            Kindly recheck it and please try to release my remittance as soon as possible....
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            7
            7610
            from Karwar, Karnataka
            Apr 27, 2023
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            Not delivering return product to company. On 21st April I returned the product AWB no [protected] . From 23rd April it shows that product is struck in Bangalore. It's not delivering the product to company. So that I can get my refund amount. Please solve this problem.
            XpressBees Logistics customer support has been notified about the posted complaint.
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              D
              Desmond Marak
              Apr 27, 2023
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              Address: Danakdopgre New Tura

              Please take necessary action against those delivery boy who charge extra money, as one of your delivery boy took back the product from my hand because I refused to pay extra money and now my product is returned back to the seller.Reason they provide is that customer unavailable. Indeed strict action of those agents who charge more money.
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                R
                Rutvij Joshi
                Apr 27, 2023
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                Address: Ahmedabad

                Hello,

                I am Rutvij (from An Art By Anokhi), a shipper of Xpressbees. I ship my business shipments through Xpressbees.

                I have been constantly asking for my refund since 01 Dec, 2022. but no response given yet.
                I have been constantly following up with my POC Ekta Solanki but she always told me that it will be done in the next remittance cycle.

                Since then I haven't got any updates from her side. Two days back, I again followed up my query and it's 25th April, 2023 (Almost going to be FIVE MONTHS) and suddenly shares that my bank details have some details missing. After five months she says that the issue is from my side and that's why I haven't got my money back.

                I will be escalating this to the consumer forum if I don't get this resolved within a week.

                Do whatever is suitable and resolve this soonest.

                My escalation id

                December : #281301
                April : #483386

                Regards.
                XpressBees Logistics customer support has been notified about the posted complaint.
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                  N
                  Neetika84
                  from Delhi, Delhi
                  Apr 25, 2023
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                  Last 9 day my order is in transit and tracking status showing in the site of Xpressbees, oit gor delivery than Customer not available, customer want future delivery, customer want evening delivery without contact to me. And my amount and my order stuck. Xpressbees worst courier service
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                    Pratheeksha N
                    from Kasaragod, Kerala
                    Apr 25, 2023
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                    Address: 3 408, Suraksha, Mahanagar,Majin Haji Road, Mulinja,Uppala, Kasaragod, Kerala, Suraksha, Suraksha

                    The experience with the delivery partner for the order"Order #390072" is been pathetic as the package is not delivered yet. It was supposed to be delivered by 19th April. 1st attempt failed as delivery agent was not able to reach out to me. But I was continuously following up for the next scheduled delivery and the second delivery was also marked as unsuccessful due to customer not available. But I never received the call or the delivery agent never showed up to my place. Third attempt is also similar. Despite of so many calls and follow ups they are least responsible to deliver an order. Tried contacting the customer care of Xpressbees but their customer service is very poor and extremely slow. We need to register for a callback (have registered multiple times) and we receive 1 call after a day or so despite of so many follow ups.
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      T
                      Trilokreddy Maddireddy
                      Apr 25, 2023
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                      Address: D: No 1-48, mutchinapalle, reddigudem mandal

                      This consignment still not delivered and no delivery attempts made. This is worst service from your end and still no response, not responding to customers on time and still no escalation from your end. This is not acceptable.

                      Issue Type : Delivery
                      Issue Details : Incorrect Delivery Status
                      User Feddback : Delivery attempt is not done and why this again rescheduled worst service from initial This is not acceptable
                      Order ID : 16649358GKE96159C8

                      Regards
                      Trilok m
                      [protected]
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                        Trilokreddy Maddireddy
                        Apr 25, 2023
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                        Address: Vissannnapeta-521215

                        Please look in to this, no delivery attempts were made to deliver and still no response.

                        Net With Moderate Swing - Blue is shipped with AWB Number[protected] via Xpressbees

                        Ordered from firstcry, still no response from Xpressbees
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                          R
                          Rhutwik Tatte
                          from Morshi, Maharashtra
                          Apr 24, 2023
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                          I have order my helmet from Delhi with AWB no. [protected] you promised me to deliver it by 18 th of April but my parcel is not received yet you only saying that it is late it is delayed...why do you promised people such things you can't do... Your service is really bogus and third class.
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                            Rhutwik Tatte
                            from Morshi, Maharashtra
                            Apr 23, 2023
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                            I have order my helmet from Delhi with AWB no. [protected] you promised me to deliver it by 18 th of April but my parcel is not received yet you only saying that it is late it is delayed...why do you promised people such things you can't do... Your service is really bogus and third class... I want to talk with your owner but I think your owner is afraid of people's that's why he is not giving his number or email to people...and only giving customercare number or email
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                              Aiyappaks
                              Apr 23, 2023
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                              Address: Ponnampet Basaveshwara Temple Circle

                              Return my order and plz refund my money
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                                akash0470
                                Apr 22, 2023
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                                Not have any update regarding shipments and his Manager not answering mail and call, need some action on this, otherwise our team going to file case against xpressbees
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                                  Alina159
                                  Apr 22, 2023
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                                  Not getting otp

                                  I am not getting otp and because of that the delivery person took my parcel back. I want my parcel as soon as possible....
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                                  Priyaxxx
                                  Apr 22, 2023
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                                  My product which should have been delivered by now is being delayed & i get no response from their side, i also tried calling their customer care number, but no response, waste of time, i need my product delivered but only delay of so much more no. of days, this is so Disappointing & highly irresponsible, irresponsive service by Xpressbees logistics.
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