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XpressBees Logistics Complaints & Reviews

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Updated: Dec 18, 2025
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XpressBees Logistics reviews & complaints page 94

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V
Verma Rajan
from Powai, Maharashtra
Nov 28, 2020
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Hello sir/Madam,
I have a courier on COD, courier boy called me and i said i am out of station. He said he delivers at my home, then i paid the said amout by Gpay. But he didnot delivers my courier at my home. Now he is not picking my call.
My courier no. PO[protected].
XpressBees Logistics customer support has been notified about the posted complaint.
For your reference AWB number

[protected]
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    J
    Jitendar Singh Shekhawat
    from Powai, Maharashtra
    Nov 25, 2020
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    Campus shoes

    Address: 79, Mahadev nagar, New Loha Mandi road, road no. 14 Jaipur Rajasthan
    Website: Paytmmall

    I have ordered two shoes but I received only one and status shown that other has also delivered but I had not received a product please check and provide me...
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    Leena Tyagi
    from Powai, Maharashtra
    Nov 23, 2020
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    My parcel is not delivered yet and status is showing delivered it's the pathetic thing.

    Before this status I got this msg while I didn't got any call and I was at home only. No-one had come there.
    AWBNo. Xpressbees has held Delivery of your AJIO order AWB:[protected], As consignee was not available.For queries Contact:[protected].
    XpressBees Logistics customer support has been notified about the posted complaint.
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      M
      Md Imran Ali Hyderabad
      from Hyderabad, Telangana
      Nov 23, 2020
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      Address: Malakpet Hyderabad

      My shipment arrived at Malakpet branch on 14th Nov as per xpressbee site. AWB [protected]. I am running to Xpressbee daily since 14th Nov and today is 23rd Nov. no response.

      Today they have said me that shipment is lost and now I don't know what to do.

      I did not expected this from Xpressbee. When I contacted boat whose product was shipped to me I am getting automated replies but no action.

      Please help
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        R
        rvrs6022
        Nov 23, 2020
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        I was ordered product on 17.11.2020, the estimated delivery by 20.11.2020 but the product is not delivered to me, i went to nearest courier branch office and asked about the courier, it was there but the courier agent people is not ready to handover the product to customer as per policy, so i agreed on that, the delivery agent people commited to deliver the product on 22 or 23rd of nov 2020 but not delivered the product to me, on 23rd i called to branch courier office, they told to me if incase urgencg come and collect the product, it was pantentic about coruier
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          A
          A N Gopinath
          Nov 23, 2020
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          Address: Flat No. 101, A.block-230, Sri Ganesh Plaza, siri gardens, Peddacherukur, Nellore-524002

          Dear sir/ Madam, This is A.N.Gopinadh from Nellore,

          I got a courier with Wrong product from the courier person, which i didn't expect i need to revert my courier to the Product holder and get back my money, Actually i have to receive one plus mobile but they sent me vivo low end mobile that too used one..., Please kindly do favor on this issue,

          Track ID:[protected]
          Cont. :[protected],
          Mail Id: [protected]@gmail.com
          +1 photos
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            A N Gopinath
            Nov 23, 2020
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            Address: Flat No. 101, A.block-230, Sri Ganesh Plaza, siri gardens, Peddacherukur, Nellore-524002

            Dear sir/ Madam, This is Gopinadh from Nellore,

            I got a courier with Wrong product from the courier person, which i didn't expect i need to revert my courier to the Product holder and get back my money, Actually i have to receive one plus mobile but they sent me vivo low end mobile that too used one..., Please kindly do favor on this issue,

            My track ID:[protected]
            My Cont. :[protected]
            Mail Id:[protected]@gmail.com
            +1 photos
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              R
              Ramesh N Appana
              Nov 21, 2020
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              I ought to receive a replacement product from Image marketing through Xpressbees having shipping id[protected] . The product is showing "in transit" for quite some time and was struck in "Xpressbees Visakhapatnam hub". I have contacted Xpressbees customer care service thrice but they won't care. So I personally visited the hub to know the whereabouts of the product but they have no clue where the package was. They were saying that the package might have lost or got damaged and they don't know where it is now.
              Please look into this matter.
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                D
                Deepti Veldanda
                Nov 20, 2020
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                What kind of worst.. ridiculous.. awful.. idiotic.. nonsense...service is yours?!!!

                My package is stilling in a warehouse near me since 15th., since 3 days your multiple agents and a senior agent or supervisor said wait 24hours.. wait 24 hours.

                How many x 24hours I SHOULD WAIT?!!!

                ### SERVICE... SHAME ON YOU GUYS!!

                Tracking Id : [protected]

                YOU GUYS ARE USELESS.. SHUTDOWN THE COMPANY, NOT WORTH
                SHAME ON YOU GUYS..
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                  P
                  parmar.sneha
                  Nov 20, 2020
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                  AWB [protected]
                  Since last 3 days this company is entering FALSE information on the courier delivery status that "customer refused the delivery". When I called the customer care, they just gave same information as was available on the online portal and just assured that the delivery will be made today. However by the end of the day, the status was updated with false information "customer refused the delivery" AGAIN. They do not reply to my emails and their customer care is a joke. Very bad quality of the call and immature representative. The customer care center hours are also wrong on the website. I do not know how to resolve this anymore.
                  XpressBees Logistics customer support has been notified about the posted complaint.
                  Nov 21, 2020
                  Updated by parmar.sneha
                  I received a reply saying that the delivery will be made in next 24 hours and today the status of the courier is not updated at all on the Xpress Bees platform. I am baffled by Xpress Bees's behavior to say lies consistently.
                  Nov 25, 2020
                  Updated by parmar.sneha
                  Inreceived the package but few items are missing from the package. I do not know yet how this happened and whoade the failure. Hence will keep this issue open here.
                  My order is not delivered.giving me false information.Very poor service
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                    M
                    Mudiyala Geetha
                    Nov 20, 2020
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                    Address: Lakshmu narayana colony

                    Cloth is not nice and not look nice
                    +2 photos
                    XpressBees Logistics customer support has been notified about the posted complaint.
                    Nov 20, 2020
                    Updated by Mudiyala Geetha
                    Cloth is not nice and not look
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                      S
                      saijagadeesh medarametla
                      Nov 20, 2020
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                      You should be speaking nicely to the customers but why are you yelling at the customers.When we ask a question you should be answerable but instead you are shouting at us.This is the worst customer care service that I have ever spoke.
                      XpressBees Logistics customer support has been notified about the posted complaint.
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                        #
                        #pradeep
                        Nov 19, 2020
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                        Resolved

                        Hello sir/mam
                        i've purchased a boAt wireless headsets (model rockerz 235v2) on 6th- Aug via flipkart.from the first day onwards it was misbehaving.after a month it stopped working completely.so, i just wanted to claim the warranty.then, i've placed my warranty request in the official website of boAt.with ticket no.1708543 on 2nd november.
                        then, one of the employee from xpressbees took that product for replacement/warranty polocy with the ID[protected].then, i used to track my product regularly.at present, when i'm checking the status it is displayig that...'WHHandover' since 13th of this month.tracking remains unchanged till this date from 13th-nov. i've tried to contact them but the call is not connecting.i've also requested a call from the website.but my efforts went into vain...
                        if they are facing any inconvenience in issuing the delivery, the must contact me through mail/ph.number regarding delay. but they didn't.
                        i've read many articles in the net...they all said that, if it is displaying that WHHandover...they are not going to return your product.they also faced the same situation for months and months.after reading all those articles i came to a conclusion to post a complaint to you!!!
                        so, your highness please...look into this issue and solve as early as possible.

                        yours truely
                        pradeep
                        contact: pradeep.[protected]@gmail.com
                        +2 photos
                        Nov 24, 2020
                        Complaint marked as Resolved 
                        thanks for your team...my complaint has been resolved and very good approach from your team through call, after posting my grievance.
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          AkahayS
                          Nov 19, 2020
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                          The delivery boy not delivering the product to the exact location. He call us to come to the location which is 2km away from the actually address. When we ask about it to delivery boy he is arguing with us
                          Order num[protected]_1
                          Name-Akshay surwase
                          XpressBees Logistics customer support has been notified about the posted complaint.
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                            A
                            Anushi Gulati
                            Nov 19, 2020
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                            Address: Bangalore
                            Website: Xpressbees

                            From last 10 days company update status customer refused to accept order but no call or no message from company and if I call to mentioned number on tracking details whether sat person refused his relation with company or give another date and time.. Its frustrating and every time it happens
                            Track id is [protected]
                            I have attached file of their transit behavior
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                              R
                              riajaya
                              Nov 19, 2020
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                              Address: 17/3 jamidar mohalla ganesh chok khargone 451001

                              Mera top 31 oct ko dispatch hua tha after 20 days rec nahi hua h detail photo me attachment h plz help
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                              XpressBees Logistics customer support has been notified about the posted complaint.
                              Nov 19, 2020
                              Updated by riajaya
                              kindly resolve this complaint plzzzzzzzzzzzzzzzz

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                                kkdkumar
                                from ERODE, Tamil Nadu
                                Nov 18, 2020
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                                The delivery person didn't contacted us in the past two days, till 16th Nov. 2020 4pm, our mobile was switched off due to technical issue in mobile from 14th Nov 2020 evening. Without calling us the status is updated as "Customer refused to Accept", which we were not say like that. The xpressbees person did not contacted us on 17 and 18th Nov. 2020, But updated as I said above. Worst part on service industry!!
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                                  Gopi9247
                                  Nov 18, 2020
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                                  I'm booking in Paytm. But my product was not moving to vijayawada .
                                  Order ID :[protected]
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                                    VIVEK KUMAR VARUN 11051989
                                    Nov 18, 2020
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                                    I booked baby Huggies by firstcry, , after Received I foung item was short 76*3=228 piece but I founded in box only 76*2=152, , and box was broKen, , and in tracking by expresbees delivery date 13/11 but I received item on 15/11, , so I m so sad about this matter, ,
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                                      N
                                      npoojab
                                      from Powai, Maharashtra
                                      Nov 17, 2020
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                                      Website: www.xpressbees.com

                                      AWB No:[protected]

                                      My Boat earphone is replaced by boat .. courier reached final destination by 6th nov and from 6th nov everyday they show out for delivery and customer not available which is not true im available at my home even i call customer care everyday... today status showing courier is deliverd but i didnt get mt courier.. plz help
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