[Resolved]  Xpressbees Logistics — Courier is not delivered

Address:Ranga Reddy, Andhra Pradesh, 500050
Website:www.xpressbees.com

Date of Shipment : 13-Sep-2016
Shipment id :[protected]

I Should have been delivered by 15-Sep-2016.
But due to some reasons, i thought they have not delivered, but when i called on 16-sep they told its already reached to nearest place so surely it will get deliver by 16.

I waited till 7 PM they did not deliver on 17-sep sat same i called them they said same answers, still not delivered

On 18-sep Sunday i didnt call to them but on monday 19-sep i called in the morning i told them to escalate the issue, they said we are escalating the issue and the courier will be delivered today for sure.
:( Still they didnt delivered again in evening i called them and i got the same answers...
they said it will be delivered by 20-sep.

I want to know how many days you guys take to deliver a courier thatu its from ICICI bank which i top most priority.

Due to this literally i lost Rs.500000 .who will pay ICICI or Xpressbees.

Please find attached screenshot whic i have taken on 19-Sep-2016 7:40PM
+2 photos
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Oct 25, 2016
Complaint marked as Resolved 
XpressBees Logistics customer support has been notified about the posted complaint.
Sep 19, 2016
Updated by Bhanu Prakash
@ICICI need to answer,

if Xpressbees is having a problems and huge failure in delivery why they sent my courier through Xpressbees only.
Sep 19, 2016
Updated by Bhanu Prakash
Date of Shipment : 13-Sep-2016
Shipment id :[protected]

It Should have been delivered by 15-Sep-2016.
But due to some reasons, i thought they have not delivered, but when i called on 16-sep they told its already reached to nearest place so surely it will get deliver by 16.

I waited till 7 PM they did not deliver.
on 17-sep sat same i called them they said same answers, still not delivered

On 18-sep Sunday i didnt call to them but on monday 19-sep i called in the morning i told them to escalate the issue, they said we are escalating the issue and the courier will be delivered today for sure.
:( Still they didnt delivered again in evening i called them and i got the same answers...
they said it will be delivered by 20-sep.

I want to know how many days you guys take to deliver a courier thatu its from ICICI bank which i top most priority.

Due to this literally i lost Rs.500000 .who will pay ICICI or Xpressbees.

Please find attached screenshot whic i have taken on 19-Sep-2016 7:40PM
Sep 20, 2016
Updated by Bhanu Prakash
What you updated ...your service is literally ...no words to describe..please shutdown the company dont play with the customers. we are at home no one has called us and now the status is showing as can't deliver.
Sep 20, 2016
Updated by Bhanu Prakash
if you are able to see this complaint then delivery the courier immediately
Sep 20, 2016
Updated by Bhanu Prakash
shutdown the company. what government is doing ..i dont understand.
This courier service is playing with the people patience.
Sep 20, 2016
Updated by Bhanu Prakash
wow called customer care same answers..
Sep 20, 2016
Updated by Bhanu Prakash
go to hell all the xpressbees employees
Verified Support
Sep 24, 2016
XpressBees Logistics Customer Care's response
Dear Customer,

Your product has been delivered on 22.09.2016 . please accept our sincere apologies for the delay.

regards
team xpressbees
Dec 15, 2016
Updated by Bhanu Prakash
dont you think its BS ...
Complaint comments 

Comments

I am Nishikant Panchwagh calling from Talegaon Dabhade.I was supposed to get the delivery of my parcel today.But your remark showing that nobody available at home/ office.It' s totally wrong as there is always someone available at home.My AWB No. is[protected].Please look into it ASAP and arrange delivery immediately.

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    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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