Xpressbees Logistics — courier not delivered from long time

Address:

New Delhi, Delhi, 110033

A cheque book dispatched by icici bank to my home address, but courier didn't received till now after 10 days duration. Track status showed that first time miss attempted delivery due to my door was closed, but my door was not closed at any time on that day. Second time track status is that my address is incomplete. No any call received by delivery boy to confirm my address, no any name & phone no of delivery person provided to me. I had many times calls to xpressbees courier company customer care no but no response anytime. So i think that this courier company is totally fraud & customer service of this company is very very poor & company staff is totally unprofessional like street type of person.