Xpressbees Logistics — Fraud done by your staff

Address:

Ranchi, Jharkhand

!! FRAUD DONE BY YOUR STAFF !!

Dear Team,

I Madhuri Mishra booked 2 products from an online platform on dated 04-JUN-21 for which I got the tracking ID [protected] and [protected] and product gets delivered to me on 09-JUN-21 by your courier boy (hopefully his name is Prem Shankar).

But due to some reason I didn't like that product and raised a request for a reversal for both of my orders. The same day one the person came from your company and asked for only 1 product and showed me the tracking id and said that he has received only 1 reversal request so I gave the same.

The very next day again 1 person came and asked 2 of the products as a reversal, i said that the earlier one was already taken by one the courier boy from your company. He took the 2nd one.

Now the matter is i got the reversal of only 1 product and the tracking id is [protected] and still the tracking id [protected] is in pending status.

Now, when i speak with the local service provider on 15thJun21 Chandan Singh on xxxxxxxxxx who claims to be a supervisor, he took one of the courier boy on call for to verify my issue on which that person confirmed that he has received the reversal and also came to my house to to verify the same. Also he showed me on his mobile that he has tagged in his system that he took my product.

For the past 1 week I've been calling that courier boy and Chadan but no one is responding.

Still till today nothing has happened and still the refund is not initiated back to me.

This is a FRAUD by your company which you have to take the ownership to rectify.

An speedy resolution will be appreciable

Thanks,

MADHURI MISHRA
[protected]@gmail.com