Xpressbees Logistics — Kyrafit products

So i placed an order from kyrafit and i had got my order today however the product i recieved was cheap low quality and it did not match the item description one bit
I called the delivery boy again asking him to help me cancel the order from his end with the customers consent however the delivery boy mentioned that he could not do so from his end
The reason i am placing a complaint here is because your courier service takes products from scam companies without proper knowledge and it refuses to help customers get their refund back... I think just to recieve products from a scam company before delivering it to customers is equally a scam
You take up couriers from scam companies too

I would like to have my refund done and cancellation initiated from your end failing which i would have to file an fir on both the company that sells the product and the courier service

It cannot be a case where it is impossible for the courier to contact the company and get the products but fail to get the return done
If a customer denies delivery where would you send the product??? If not back to the company that is a scam?? I am taking screenshots of this complaint to attatch it along with the fir that would be filed

Order nimber 5401
Shipped to josephine hujon
Plot k/t 2b dunoon compound oxford hills near oxford hills guest house shillong 793004
Phone number [protected]