Xpressbees Logistics — misbehave during delivery of product

Address:

MAP 928/1 Air Force, JAMNAGAR, Jamnagar, Gujarat, 361003

1.     It is very painful duty to inform you that your service partner who proceeds for delivery under your shipment is much rude and unresponsive.

2.     I ordered a product bearing Order ID [protected] dated 09 Apr 19 through Snapdeal which tracking ID is [protected] and SD ref. No. is SLP[protected]. This order was successfully reached at my place on 12 Apr 19 as per tracking record. I also got a confirmation message from the delivery boy on the same date. But he requested for receiving on next day because he was busy on the dated. I did not oppose him. They again called me on the next day regarding the same at 1745hrs and told me to receive at once. I was outside and told him to wait 10 to 15 minutes. But they did not wait. Today they did the same. But, I reached within 5 minutes after call and received my product. The no. on which I reported this, is [protected] (Mr. Raju). The chap who misbehaved is [protected] and [protected].

3.     I want to bring your kind notice that due to this type of ### and silly fellows, your high end of brand reputation is under stake. It happens a lot of time but such of GENUINE buyer reports this incident to your end.

4.    Thus, It is my humble request to take a disciplinary action against this type of fellow and do the needful necessary action against the courier company.

5.     Awaiting for your necessary reply on mail and my mobile at [protected].

6. If you are unable to do any action against them I will report this matter to a legal FORUM.