Xpressbees Logistics — multiple delivery issues

Address:	400704
Website:	Xpressbees

I had placed two orders from two different sites, and unfortunately both used xpressbees as their courier service. Both my orders apparently reached my area on 15 november, 2018. Delivery has apparently been attempted but the orders never reach me.
One order, supposed to be delivered by mr. Prashant patil (No. - [protected]) on 16th was not delivered because he wasn't allowed inside guarded defence premises on account of not having any identification card from the company. The delivery hasn't been made since, although i was told it will be made the following day.
The other order said that it was out for delivery, however it never reached me and the order status changed to customer refused.
This problem better be fixed soon. I'm tired of these fraudulents.