Xpressbees Logistics — non - delivery status

Address:

Amritsar, Punjab, 143105

I ordered a product from homeshop18 on 17th feb and till date, i haven't received anything. I receive texts after every single day stating one or the other reason for the delay in delivery and yesterday when it was supposed to be finally delivered, i received a message of 'delivery attempt failed' and when i tracked the order on xpressbees portal, it shows "future delivery: requested by consignee", now what is this. Why online vendors are using xpressbees logistics which has such a poor track record. Please tell me when will i get my product?