Xpressbees Logistics — not able to track

Address:

#142 12th b main road rajajinagar 6th bloco, 560010

[protected] awb number is not able to track from past 3 days i need it in urgent. It is a shoe i contacted the customer care they are not able to track. The customer care people say pls check with the sender

As it is in name of samarth cm delivery to bangalore, karnataka.

It should have been delivered by today yet i'm not able to track it using xpeessbess websites pls i need to know what has happened to my package