Xpressbees Logistics — not delivering products in time and making false statements like consignee is not available

Address:

Hyderabad, Andhra Pradesh, 500059

I have ordered a product from firstcry. Previously also i have ordered baby stroller and diapers. Every time i place a order there is not only delay in delivery but also false messeges are received stating consignee was not available.
To my surprise i was very much present whole day and my phone was very much active too. Instead attempting a call to customer, as there was a delay xpressbees hyderabad/ lbn staff repeatedly updates the status that customer was not available.

Details of my orders are below

Firstcr.. Order awb:108id[protected]