[Resolved]  Xpressbees Logistics — order number awb[protected] fraudulent sms and delayed delivery

Address:

Kolkata, West Bengal, 700002

I have ordered 3 items from firstcry awb[protected] and[protected] which was supposed to be delivered today. The 2nd order[protected] was delivered today itself but the other order[protected] was not delivered and i have got a sms today at 7.13pm stating that the address was incomplete and phone number was not reachable so failed to deliver the product. Which is a total bluff as the same xpressbees delivery boy named surajit das number [protected] have delivered the item[protected] today but another delivery boy subhendu haldar phone number [protected] was unreachable from morning which i have called multiple times and he was not able to deliver the product and xpressbees had sent such a fraud sms to the customer. This type of delivery service is not acceptable and please take a proper action on this act else providing customer satisfaction is impossible and will hamper company reputation henceforth.