[Resolved]  Xpressbees Logistics — Product not delivered and this courier has sent me sms saying it is delivered

Address:Bangalore, Karnataka, 560032
Website:www.shopclues.com

I have ordered a product via shopclues.com with order no 97659730, xpressbees courier has not delivered it but they have updated in their system as delivered and shopclues also saying it is delivered on 29th august, it is been so many days and i have spent lot of money on phone calls, i have spent nearly 150 rupee on talking to customer care people, the value of the product is 500 rupee, can anyone help me here to file a case against shopclues and xpressbees
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Oct 30, 2016
Complaint marked as Resolved 
XpressBees Logistics customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
XpressBees Logistics Customer Care's response
Dear Customer,

We are sorry to know that your query is still unsolved, we request you to share your tracking details so that your details can be retrieved on the system.

Regards
Team xpressbees
Complaint comments 

Comments

We had booked a lotto round dail black analog watch and theDelivery date expected on 23 but we dint received till now. Please clarify us and it is urgent for us so I request you to solve my problem as early as possible its soo urgent solo I heartly request you to solve my problem as early as possible

Thanking you

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    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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