Xpressbees Logistics — product not delivered, no response from xpressbees logistics when contacted

Hi,

I placed order in shopclues #[protected], placed order on 25th jan 2019, they use xpressbees logistics, tracking order / shipment no:[protected].

When i booked oder in shopclues its said it will delivery by 2nd of feb 2019,
But i did not get any response from when, when i checked in app thy gave me tracking no of xpressbees, when i checked its showed 6th will be delivered. But i did not get any message from xpressbees on 6th, next day when i tired to track the shipment no its show its delivered.. After that i called to xpressbees customer care, they listened everything and said the concern department will call me in few min. Till now i did not any calls from them..

When i tired to call xpressbees customer care no its saying shipment no is wrong enter correct no.. When i enter in website its displaying the shipment status.

I contacted to shopclues customer care thy said thy need one week to resolve this and to show pod (Proof of delivery), i am not getting any response from them..

Shopclues i need my order by tomo or i need refund...

Please resolve this asap..

Thank you
+2 photos
Was this information helpful?
No (0)
Yes (0)
XpressBees Logistics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ravi,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
RaviKumarn988's reply, Feb 13, 2019
HI
Thanks for your reply, you also reply me in email with attached document [POD], But that document not opening, when i replied back to resend that attachment, i got replied that need 2 days to check on that,
when i tried to your customer support its not connecting, even in whatsup, i do no how many days u people take to resolve this.. i want immediate reply from ur side
Hi

Thanks for your reply, you also reply me in email with attached document [POD], But that document not opening, when i replied back to resend that attachment, i got replied that need 2 days to check on that,
when i tried to your customer support its not connecting, even in whatsup, i do no how many days u people take to resolve this.. i want immediate reply from ur side

Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    XpressBees Logistics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    3622
    Pending
    0
    Resolved
    275
    XpressBees Logistics Phone
    +91 20 4911 6100
    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
    View all XpressBees Logistics contact information