[Resolved]  Xpressbees Logistics — Products not delivered till 28 Nov 2020

AWB NO.[protected]
Shyaway order no. #[protected]
I ordered products from shyaway they sent it through xpressbees, it had reached Bhopal on 25th Nov 2020, and it was out showing out for delivery for 3 consecutive days but not delivered
On 25th, 26th and 27th Nov they have updated wrong status on its website that my office/residence was closed but it was open the whole time and even I received parcel from Amazon the day before.
When contacted both shyaway and Xpressbees customer service they told me every day that your order will be delivered by today wait until 8 pm.and they gave me no. Of courier boy of wrong location. When called he said he is not covering my area, next day they gave me another no. But he also said the same thing and both gave me another no. [protected]. When called on 26th he said 'mai dekhta hu' and after that he has not received my single call.
On 28th no they gave me warehouse address of xpressbees in my area "Ajit choudhary h no. 128, sector B indra nagar, mandideep, district raisen bhopal" when I reached there there is no office or warehouse, there was a old house where only one bike was parked.
I don't know if this is some kind of fraud