Xpressbees Logistics — Waiting for delivery since last 7 days | |||||
My complaint is about my order which i i have still not received from xpressbees courier service. My awb no. Is[protected] and waiting for its delivery since 21st oct, 2016. I am constantly receiving updates that courier is out for delivery but in the evening i receive another message that the consignee is not there. Again on 22nd oct, 2016 i am again receiving the same message that courier is out for delivery but in evening i receive another message that the home or office is closed. I have continuously received this message everyday from 21st october to 26th october. On above mentioned dates i was at my house but the delivery person updates false updates that the address is closed. I have called the customer service everyday regarding this issue and requested them that if the person is not able to locate the address, please share my number so that i can guide him so that the order is delivered. Everyday i am promised that the order will be delivered the next day but again, the status is address closed even when i do not receive any call regarding this. I also requested them that if the delivery is an issue, i can personally collect it from their warehouse. But they are not ready to do even that stating that it is a high value order and hence, we have to deliver it at designated address. Please take action at the earliest. Was this information helpful? | |||||
XpressBees Logistics customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Why dont u send the mobile i will the last ten days, i want mobile today
I got this order but it is not that i hav ordered so take it plzzz i had ordered nike shoes but it any cheap and not branded shoes ...i didnt get the product what i hav ordered so plzz replace it or return ...coz those r not the shoes which i have ordered order ID[protected]
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+91 20 4911 6100
3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
Same thing is happend with me...last seven day... I continuously called to customer care but result is zero... No action taken...I suggest u to complaint ur query to National consumer complaint forum... They will definitely help you...