XpressBees Logistics Complaints & Reviews

I had ordered an Nike Sweatshirt from Jabong. Xpressbees was supposed to deliver it within the time period specified by Jabong.These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "Mobile Unanswered / Not Reachable". But i haven't Received any call or message for the same from the delivery boy. Better he have to call me if that address is unreachable.I had already called up their customer care 3 to 4 times . Very very bad service.Please do the needful. I want my parcel as soon as posiible.
My oredr number :[protected]
Phone Number : [protected]

I had ordered an mobile from Snapdeal. Xpressbees was supposed to deliver it within the time period specified by Snapdeal. These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "Residence/Office Closed: Can't Deliver". I had already called up their customer care 7 to 8 times in last 3 days. These people every time give the same answer that it will be delivered shortly. Now I have to cancel my shipment through Snapdeal.

Hi team,

From 30th july i was waiting for my courier to delivered from xpressbees logistics but till nowi have not received any call from anyexecutive or delivery boy. I was tracking on there site it says out of delivery and after some it
They updated as mobile mobile unanswered / not reachable. But i haven't
Received any call or message for the same.

I have called multiple time to there customer executive from there as
Well i have received any good response and they are not able to share
Or see the delivery boy no. As well.


Please find my below shipment id
[protected].

Please help me to delivered as soon as possible
Please do the needful.

Regards
Gaurav jain
[protected]

I have a pending order from jabong with awb#[protected] for marathahalli, bangalore 560103. the courier reached & was directed to blr sth which was correct but after "out for delivery" at 11 am they just mentioned "misroute" & sent it back to "blr/cnt". after searching endlessly for the correct customer care numbers cos the numbers provided on their website r fake, i finally got in touch with them. they confirmed my address with pincode...

I had ordered some sarees from voonik. The expected date was 30th july. But i received a message yesterday at 8:11pm that one of my products is out for delivery. But before that i had received a message from voonik that the delivery was unsuccessful, couldn't reach you at 7:54pm. Was so disappointed. But the sad thing is that the xpressbees neither called me nor send me a message saying i could collect from the office. So how can they say that the courier packet could not be delivered? So i request you to kindly look into the matter so that it doesn't happen again.

I had ordered touchstone green alloy necklaces set) from paytm (order [protected]), the courier service boy refused to deliver it at my place. i complained about it to xpressbees couriery. your call centre twice. your representatives assured me that my product will be delivered within 48 hours. but your company returned the product to paytm. this is not a professional approach. kindly enquire about it and do needful.
Regards
Rekha aswal

Xpressbees courier. tracking no is[protected]

Your order is shipped but customer out of station on 26-jul-2016 04:31 pm. this is wrong information i did not receive the product.

I am wating for the parsel for more than 10 days, but its not deliver to my place and no one contact me[protected] Traking NO)

Without visiting to my home delivery boy return my bajaj emi card and mentioned as consignee was not available.
My tracking number is:[protected]
I called number of times on xpressbee querie contact number.
Whenever i'm calling they are confirming my correct address, after i spoke they confirmed due to some operation problem deliver boy didnt visit to my place.
I remembered 3person's number akthar, ali and vikas.
They are just tell tomorrow we will arrange your deliver sir please stay at given address but yet they didnt send. 3days are finished but yet now they didnt giving any response from them.

I have ordered a thermo flask from shopclues. order no: 95100835, bill no:[protected]. product damaged. i have already paid the amount 278 rupees dated of 19 th july 2016. i need your help to get money back or product exchange. my name shine babu. y, selva bhavanam, manthrikappuram, kilikolloor p. o, kollam-691004. i have tried to contact them on there customer care number at many times but neither thay are replying the call not reached

Xpressbees delivering headache..

Xpressbees one of worst courier company, if they cant deliver item why they accept order of delievery from paytm.

My paytm order id is[protected]
&
Xpressbees shipment id is[protected]

Now my shipment is missrouted 7 dont know when i will get my order, not sure i will get or not.

My another paytm order is also with xpressbees that...

I am facing issue for shipment delivery. This is supposed to be delivered to my office address which works 24x7, your delivery boy today not tried to get in touch with me on the mob no which i had registered with the snapdeal. Later shipment status was updated as “you were not available to to accept the item: can't deliver”

How can you expect from us to tolerate this kind of rude and unethical behavior from delivery boy. I think u r trying to dupe the customer

Hi,

Aw no:[protected]

I am facing issue for shipment delivery. this is supposed to be delivered to my office address which works 24x7, your delivery boy yesterday called and asking me to come to his desired location which is far away from my office for which i denied so that he didn’t deliver. later shipment status was updated as “residence/office closed: can't deliver”

How can you expect us to tolerate this kind of rude and unethical behavior from delivery boy? his contact no is [protected].

Kindly do the needful and deliver my package asap.

Thanks,
Janardhana
Cell: [protected]
Email id: janardhana. [protected]@target.com

I kept tracking my product and it reached my city in the morning at 9 and it said out for delivery at 11.40
I didnt receive any messages and was waiting for the product. at 6.30 pm i rang up and found out at it and then they said they would deliver by today or the next day.. thats fine. at night i got a message saying "customer was out of station"
They didnt attempt a delivery. y unnecessary to update wrongly.

Initally they delivered promptlyby informing and giving the approximate time of delivery but now no messages that product will be delivered or confirmation.
The following is my tracking id
Awb : 143gj[protected]

Please accept the delay or mistake from ur side instead of blaming customers.

http://www.xpressbees.com/track-shipment. Aspx? Tracking_id=[protected]


I placed order on 9july for phone on snapdeal. Selected one day delivery on and paid rs.100 for that because i needed this phone on 11july. The seller send it from xpressbees.

On 11july, i was expecting the delivery in the morning but when i didn't get any call from them i dialed their customer care number around 3-4pm, the lady picked but she had no clue about it and tried to convince me that it will be delivered by evening.

I again dialed at 7:40 this time again they told me the courier is in delhi hub but it hasn't reached in my area. Before disconnecting he promised me that he will try to get it delivered and at 08:04 pm the status changed from in transit from "del/pc1 to out for delivery" just 25min after i dialed. This time i was damn sure that i will get my phone but guess what when i again tracked the shipment at 09:20 pm it was showing 'mobile unanswered/not reachable' in remarks.

It means they dialed my number but it went unanswered because my phone was not reachable that is not true obviously. They just made an excuse for not delivering the order that day.


They are so irresponsible and unprofessional, ruined my day and wasted money (Rs100 for one day delivery). I request all seller not to use their services.

This is the worst service, anyone must have received.
Service is available in Bangalore, however no local customer care. Only std numbers are available, kannada speaking customer must learn Hindi to speak.
More than 10 minutes a customer is placed on hold.
Without calling the customer, future consignment date is updated in the tracker, as if the customer is a fool, he cannot read the update.
After several bad reviews and complaints no change is working style nor any action is taken against the company.
The online companies using this service is not bothered, because it is customers headache to follow up to receive their products.

I have ordered raincoat on paytm & they courier it through xpressbees. the delivery is not yet done from then and their contact numbers are not working. the delivery person is not contacting for the delivery of the material and no feedback from the xpressbees. the material was so urgent and the cdelivery person is not even calling as the number is given.

Didn't get the product till now. It has been reached it your office at yesterday. No notification of out of delivery. Is this the way to treat a customer? Please take immediate action and i want that product today itself.
Tracking Id :[protected]

I ordered earphones through shopclues...
I got a message from xpressbees that courier is out for delivery...
And i got another message at around 9:00 in night saying that "future delivery requested by consignee"..
I didn't even got a call from the courier.
This happens for last 2 days... Then i call to customer care about this, they said it'll be delivered today... But no use same thing happens... Again i called to customer care and asked about the address and contact number of xpressbees in my location but they refused to give it and
Asked me to wait till it deliverd...

I have received message yesterday day regarding my courier AWB:[protected]

Address incomplete..but address are complete on same address I have received every time courier..hence requesting you to please send today once & call me my number if you have not able to trace the address .

[protected]/ [protected] / [protected]