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XpressBees Logistics Complaints & Reviews

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Updated: Dec 18, 2025
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XpressBees Logistics reviews & complaints page 175

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M
Malini Raijo
from Puducherry, Puducherry
Aug 17, 2016
Resolved
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Resolved

Address: 688556
Website: First cry

Hi,
I have confirmed from my end that I have not received my order from first cry shipped via XpressBees yet. The order Id, shipment id are as seen in the screenshot attached herewith.

Its a mistake from your end that you didn't place a call to the customer before the delivery. When I tracked the order the status is shown as delivered. Apart from that I am not aware of any delivery attempt. I didn't receive any intimation after getting the message that the order is out for delivery via Xpressbees.

Please deliver my item asap.

Thanks
Malini/Christy
+1 photos
Oct 3, 2016
Complaint marked as Resolved 
XpressBees Logistics customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
XpressBees Logistics Customer Care's response
Dear Customer,

We wish to confirm that the said shipment 7HI[protected] was successfully delivered to you.

regards
bhushan
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    S
    Shibs
    from Chennai, Tamil Nadu
    Aug 16, 2016
    Resolved
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    Resolved

    Address: 600087

    Please Refer Attached photograph
    in the absence of the person who ordered the good, An amount for 2200 Rs collected by delivery person, for actual 2009 Rs is the bill amount for order no [protected]. From jabong.com a successful online shopping relies on trust and accurate delivery
    Kindly request the concerned delivery person to be honest upon collecting up the cash on delivery ..
    Your future correspondence regarding the issue can be communicated on email id [protected]@gmail.com
    Contact no [protected]
    +1 photos
    Oct 3, 2016
    Complaint marked as Resolved 
    XpressBees Logistics customer support has been notified about the posted complaint.
    Verified Support
    Aug 30, 2016
    XpressBees Logistics Customer Care's response
    dear customer,

    thank you to highlight this issue to us, its highlighted to the operations for preventive and corrective measures in future.

    Regards
    bhushan
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      M
      Mihir Parekh
      from Surat, Gujarat
      Aug 16, 2016
      Resolved
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      Resolved

      Address: Vadodara, Gujarat, 390019
      Website: www.consumercomplaints.in/new_complaint

      This is your customer from last 1 month. i am not satisfied with your service and the product which was delivered at me on 14th August 2016. I was ordered 3 shirts, but there were totally different shirts in your parcel. I am not accepting this product in this much cost. Kindly note my complaint and please bring the parcel which was delivered at me and kindly refund me.
      Oct 4, 2016
      Complaint marked as Resolved 
      XpressBees Logistics customer support has been notified about the posted complaint.
      Aug 16, 2016
      Updated by Mihir Parekh
      Kindly bring back the parcel which was delivered to me, and refund me as fast as.
      Verified Support
      Aug 30, 2016
      XpressBees Logistics Customer Care's response
      dear customer,

      For replacements/refund we suggest you to contact the seller.

      regards
      team xpressbees
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        G
        Ganesh Koche
        from Gurgaon, Haryana
        Aug 13, 2016
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 412101
        Website: www.expressbees.com

        Hi team,

        My product fro. Industry buying shipped on 11 aug via shipment[protected] and[protected] but no details refectling under xpressbees.com.
        This is not acceptable as am not able to track my order.
        It is more than 2 weeks now my order is delayed.
        Awaiting response.

        Please help as its now more than2 weeks am waiting for my order.

        Regards,
        Ganesh
        Oct 3, 2016
        Complaint marked as Resolved 
        XpressBees Logistics customer support has been notified about the posted complaint.
        Aug 16, 2016
        Updated by Ganesh Koche
        It is now more than 3 days I have not received any response to my query.
        Verified Support
        Aug 30, 2016
        XpressBees Logistics Customer Care's response
        dear customer,

        this is to confirm that both the shipments were successfully delivered on the 23.08.2016.

        Regards
        Team xpressbees
        Please deliver the courier in time dnt delay the courier
        tracking no-Dear Vivesh Vatsal, we have shipped a replacement unit to your registered address via XpressBees tracking number[protected].

        Check ticket status via http://support.boat-lifestyle.com/ticket/382338

        You can track the status of your package via http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]

        Our New Customer service number is 91-[protected]

        I am not able to track my courier.
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          R
          rajmark
          from Chennai, Tamil Nadu
          Aug 13, 2016
          Resolved
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          Resolved

          Address: 600004

          Product name : led usb 6 light
          Hi,
          Order company name : shopclues
          Order no.96387618
          Courier name : expressbees
          Tracking no.[protected]

          Courier status is delivered successfully but still not received my courier. I ckeck my side nobody sign & received, in case courier delivered pls. Send the acknowledgment to mail id.

          Mail id: [protected]@gmail.com

          Thanks,
          Rajkumar
          Oct 3, 2016
          Complaint marked as Resolved 
          XpressBees Logistics customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2016
          XpressBees Logistics Customer Care's response
          Dear Customer,

          We wish to confirm that the said consignment has been successfully delivered to you.

          Regards
          bhushan
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            N
            Nara Darisa
            from Hyderabad, Telangana
            Aug 11, 2016
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500081
            Website: www.snapdeal.com

            Hi,

            This is nara and my cont. No. Is [protected].

            I order a product in snap deal. That would be deliver tenth or eleventh august. Actually product have been with you guys since 3 days. What is hell happening with you guys to deliver the product.

            Please do your duty and deliver the items in time.

            Awb no:[protected]
            Item name:united colors of benetton tan lifestyle casual shoes
            +1 photos
            Sep 30, 2016
            Complaint marked as Resolved 
            XpressBees Logistics customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2016
            XpressBees Logistics Customer Care's response
            Dear Customer,

            We wish to confirm that the above shipment has been delivered to you.

            Regards
            team xpressbees
            I think this is worst courier service ever than dnt have a proper communication system.. not have any call facility and have havnt deliver my packet yet.. disappointed from them...
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              C
              Chaitanya Badri
              from Idukki, Kerala
              Aug 10, 2016
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              Address: 521151
              Website: Xpressbees

              Cod[protected]
              Branded denim of 2 premium denim shirts
              Sku code 2den shirts 2 l
              Oder no o i d 310900
              I want xl change
              L size not comfortable please change xl
              +2 photos
              Aug 10, 2016
              Updated by Chaitanya Badri
              L size Please change XL
              Aug 10, 2016
              Updated by Chaitanya Badri
              Mobile number [protected]
              Aug 10, 2016
              Updated by Chaitanya Badri
              SKU code 2 den shirts 2 L Change XL
              I want to return my product because this is not fit and comfortable .
              Return code 302029, 43855
              Order num 49064916_1
              Sku 20200721_085211
              Mob no [protected]
              Priti Parashar
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                B
                Balaji Haridas
                from Pune, Maharashtra
                Aug 9, 2016
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                Address: Satara, Maharashtra, 412207

                Dear sir,

                Document #[protected]
                This material not yet received to me.my contact no is [protected]
                You got that parcel on 5 th aug 2016
                but steel i not get the parcel
                please deliver it as arly as possible.
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                  S
                  sandeepannu
                  from Kandukur, Telangana
                  Aug 8, 2016
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                  Address: Anantapur, Andhra Pradesh, 515671
                  Website: snapdeal

                  We ordered on august 2nd today i get msgs @ 1:43 please inform when the shoes are delivered [protected]
                  +1 photos
                  inform me when the shoes are delivered
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                    C
                    Chirag Kundalia
                    from Kolkata, West Bengal
                    Aug 7, 2016
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                    Address: Pune, Maharashtra, 411001
                    Website: www.xpressbees.com

                    I had called by my end to recieve the details of my consignment but the did not provide me details more over they delayed by consignment saying that i could not be contacted
                    Consignment no :[protected]
                    +2 photos
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                      C
                      ckchandan
                      from Bengaluru, Karnataka
                      Aug 6, 2016
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 560099
                      Website: www.xpressbees.com/track-shipment.aspx

                      I ordered a jogger through the trendz venue as on 2nd of august. On 05th aug the courier guy called me confirm my address with me and inform me that he will come after 1 hrs but he didn't turn up. So called him and he inform me that he's busy with other delivery, he will come on 07th aug again call me and ask me weather i will be at my home. I confirmed yes so he told me that he will come after one hrs but till the evening he didn't turned up and now he's not picking my call, and when i checked my tracking detail in xpressbees logistic website they have mention that mobile no is not reachable, but i have the recording what i spoke to the executive. I have upload the screen shot u can have a look. This is not the first time that i faced the issue with xpressbees logisics last time also when i purchase one water bottle through paytm i faced the same issue. Their executives are not good at all. I want my money back.
                      +1 photos
                      Oct 2, 2016
                      Complaint marked as Resolved 
                      XpressBees Logistics customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 30, 2016
                      XpressBees Logistics Customer Care's response
                      Dear Customer,

                      We request you to share your awb number number or the registered contact details to trace your order details.

                      Regards
                      team xpressbees
                      Person who delivered my ORDER NO::94379939 have not returned the balance amount.he said that he will be coming back the next day and will return the balance amount.but yet now he didn't came.who will give my balance.I received the package on[protected].It was a hotmark tower fan costs 2457 rupees.it weighs0.5kg
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                        P
                        Pradnya Sanap Avhad
                        from Solapur, Maharashtra
                        Aug 5, 2016
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                        Address: 422206
                        Website: www.Xpressbees.com

                        I have placed order on firstcry and it was expected to reach by 2 august 2016,
                        When i track my shipment, it says "courier is out for delivery", while expressbees returned my courier stating that "address was not able to locate and mobile was not reachable", but I didnt receive any call stating that.
                        Also on the same address I have received 9 couriers from xpressbees before.
                        Xpessbees is not conforming the exact date of delivery now and I am waiting whole day at home just for the same.
                        Also the costumer care team is not supporting at all.
                        AWB No- 2G[protected]
                        +1 photos
                        XpressBees Logistics customer support has been notified about the posted complaint.
                        Unhappy with the cod
                        From jabong i was supposed to get a parcel which is being delivered by you..when i got a message on my phone it was Rs.526 that i was supposed to pay for my courier.but when the delivery boy came he took Rs.692..so how i am supposed to get back my money??hope to get a reply soon
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                          S
                          Sritharan.S
                          from Varanasi, Uttar Pradesh
                          Aug 4, 2016
                          Resolved
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                          Resolved

                          Address: Coimbatore, Tamil Nadu, 641407

                          I have Purchased item 30 July 2016 via Shop clues website. the Item at present in Coimbatore but still now received for item. so please handover the soon.
                          please contact me
                          I have below mentioned my mobile number
                          +91 [protected]
                          +91 [protected]
                          so please handover the item very quickly because it's very urgent
                          Order ID 96163809
                          The tracking number for this shipment is[protected].
                          Sep 8, 2016
                          Complaint marked as Resolved 
                          XpressBees Logistics customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 08, 2016
                          XpressBees Logistics Customer Care's response
                          Dear Customer, We wish to confirm that the said consignment was successfully delivered on the 05.08.2016,hence this issue stands closed for us. Regards team xpressbees
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                            P
                            pavanivnc
                            from Hyderabad, Telangana
                            Aug 4, 2016
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500075
                            Website: www.xpressbees.com

                            Hi,

                            We have booked a product in Snapdeal and its reached the correct location 2 days back, still i have not received it. when i am tracking the AWB number they are mentioning that our mobile number is not reachable. i am staying in far from the city so i think the delivery boy is mentioning as mobile is not reachable.
                            i want to give a complaint on that guy and on the xpressbees courier service, hyderabad about the service they are providing

                            Thanks,
                            Pavani
                            Sep 8, 2016
                            Complaint marked as Resolved 
                            XpressBees Logistics customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 08, 2016
                            XpressBees Logistics Customer Care's response
                            Dear Customer, We request you to share the correct consignment number in order to retrieve the information. regards team xpressbees.
                            Dear pavanivnc,

                            Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

                            Regards,
                            Team Snapdeal
                            XpressBees Logistics is very bad courier service in India. there was no response of complaint. my tracking no is[protected]. its show delivered but i have get not any type of parceled. i have complaint it many time on costumer care no of XpressBees.but there was noting to cooperate. only give complaint no is 28831149
                            Dear pavanivnc,

                            We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                            Regards,
                            Team Snapdeal
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                              T
                              trtrt
                              from Delhi, Delhi
                              Aug 3, 2016
                              Resolved
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                              Resolved

                              I had ordered an Nike Sweatshirt from Jabong. Xpressbees was supposed to deliver it within the time period specified by Jabong.These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "Mobile Unanswered / Not Reachable". But i haven't Received any call or message for the same from the delivery boy. Better he have to call me if that address is unreachable.I had already called up their customer care 3 to 4 times . Very very bad service.Please do the needful. I want my parcel as soon as posiible.
                              My oredr number :[protected]
                              Phone Number : [protected]
                              Aug 12, 2016
                              Complaint marked as Resolved 
                              Thanks
                              XpressBees Logistics customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 08, 2016
                              XpressBees Logistics Customer Care's response
                              Dear Customer, We wish to confirm that the said consignment was delivered to you on the 05.08.2016,hence this issue stands closed for us. Regards team xpressbees.
                              Not delivered the item i ordered through first cry website AWB No.: 7GR[protected]
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                                B
                                BIBHUDATTA SAHOO
                                from Chennai, Tamil Nadu
                                Aug 2, 2016
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411001
                                Website: www.xpressbees.com

                                I had ordered an mobile from Snapdeal. Xpressbees was supposed to deliver it within the time period specified by Snapdeal. These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "Residence/Office Closed: Can't Deliver". I had already called up their customer care 7 to 8 times in last 3 days. These people every time give the same answer that it will be delivered shortly. Now I have to cancel my shipment through Snapdeal.
                                +1 photos
                                Sep 8, 2016
                                Complaint marked as Resolved 
                                XpressBees Logistics customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 08, 2016
                                XpressBees Logistics Customer Care's response
                                Dear Customer, We wish to confirm that the said shipment was delivered to you on the 05.08.2016 hence closing the issue. Regards team xpressbees.
                                Dear BIBHUDATTA SAHOO,

                                Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

                                Regards,
                                Team Snapdeal
                                Hi,
                                This is regarding ORDER ID: [protected].
                                1st the courier assigned by your company didn't deliver my shipment on time rather they updated false status on their website as "Office/Residence closed: couldn't deliver".
                                2nd I had cancelled the order on 2nd August 2016.
                                Now they delivered the mobile on 4th August to some other person without my knowledge.
                                This is ridiculous.
                                No one called me before delivering it to me.
                                I have to put this case in Facebook & Twitter stating the kind of service provided by you people.
                                Now that I have the phone with me, I would like to return it to you people.
                                Just active the link so that I can return it.
                                Don't assign Expressbees as your preferred delivery partner.
                                Dear BIBHUDATTA SAHOO,

                                Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
                                I have ordered the product in Brandfactory, Xpressbees is supposed to deliver the product.

                                I received the message as order has been delivered but I did not received it.
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                                  G
                                  gaurav1012
                                  from Hyderabad, Telangana
                                  Aug 1, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560071
                                  Website: www.xpressbees.com

                                  Hi team,

                                  From 30th july i was waiting for my courier to delivered from xpressbees logistics but till nowi have not received any call from anyexecutive or delivery boy. I was tracking on there site it says out of delivery and after some it
                                  They updated as mobile mobile unanswered / not reachable. But i haven't
                                  Received any call or message for the same.

                                  I have called multiple time to there customer executive from there as
                                  Well i have received any good response and they are not able to share
                                  Or see the delivery boy no. As well.


                                  Please find my below shipment id
                                  [protected].

                                  Please help me to delivered as soon as possible
                                  Please do the needful.

                                  Regards
                                  Gaurav jain
                                  [protected]
                                  Sep 8, 2016
                                  Complaint marked as Resolved 
                                  XpressBees Logistics customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 08, 2016
                                  XpressBees Logistics Customer Care's response
                                  Dear Customer, We wish to confirm that the said shipment was delivered to you on the 02.08.2016,Hence closing the issue. Regards team xpressbees.
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                                    S
                                    Shikha Bakhtiani
                                    from Bengaluru, Karnataka
                                    Jul 29, 2016
                                    Resolved
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                                    Resolved

                                    Misrouting my courier to wrong addresses

                                    Address: 560103
                                    Website: Xpressbees.com

                                    I have a pending order from jabong with awb#[protected] for marathahalli, bangalore 560103. the courier reached & was directed to blr sth which was correct but after "out for delivery" at 11 am they just mentioned "misroute" & sent it back to "blr/cnt". after searching endlessly for the correct customer care numbers cos the numbers provided on their website r fake, i finally got in touch with them. they confirmed my address with pincode...
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                                    Krishna Kumari Basnett
                                    from Darjiling, West Bengal
                                    Jul 27, 2016
                                    Resolved
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                                    Resolved

                                    Address: East Sikkim, Sikkim
                                    Website: Xpreesbees

                                    I had ordered some sarees from voonik. The expected date was 30th july. But i received a message yesterday at 8:11pm that one of my products is out for delivery. But before that i had received a message from voonik that the delivery was unsuccessful, couldn't reach you at 7:54pm. Was so disappointed. But the sad thing is that the xpressbees neither called me nor send me a message saying i could collect from the office. So how can they say that the courier packet could not be delivered? So i request you to kindly look into the matter so that it doesn't happen again.
                                    Aug 29, 2016
                                    Complaint marked as Resolved 
                                    XpressBees Logistics customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 27, 2016
                                    XpressBees Logistics Customer Care's response
                                    Dear Customer, Please share your registered contact details or the tracking number to retrieve your shipment details to assist you. regards Team Xpressbees
                                    Xpressbees not been able to deliver the order
                                    My order from jabong with AWB #[protected] shows out for delivery at 11 am & misrouted at noon. What sort of non sense is this?? The customer care numbers are not going through, there is no communication from your end.. Y the hell do u guys even operate?? What's with the misroute??
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                                      rekha aswal
                                      from Dehra Dun, Uttarakhand
                                      Jul 27, 2016
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand, 248001

                                      I had ordered touchstone green alloy necklaces set) from paytm (order [protected]), the courier service boy refused to deliver it at my place. i complained about it to xpressbees couriery. your call centre twice. your representatives assured me that my product will be delivered within 48 hours. but your company returned the product to paytm. this is not a professional approach. kindly enquire about it and do needful.
                                      Regards
                                      Rekha aswal
                                      Aug 27, 2016
                                      Complaint marked as Resolved 
                                      XpressBees Logistics customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 27, 2016
                                      XpressBees Logistics Customer Care's response
                                      Dear Customer, Please share your registered contact number or the way bill number to trace your shipment details. Thanks & regards Team Xpressbees
                                      My order no [protected] with tracking no.[protected] is neither delivered to my address nor i got any call from the delivery boy . I got message that my order is delivered to my address and received by me. How is that possible?
                                      Solve my problem asap.
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