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XpressBees Logistics Complaints & Reviews

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Updated: May 6, 2026
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XpressBees Logistics reviews & complaints page 176

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S
sandeepannu
from Kandukur, Telangana
Aug 8, 2016
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Address: Anantapur, Andhra Pradesh, 515671
Website: snapdeal

We ordered on august 2nd today i get msgs @ 1:43 please inform when the shoes are delivered [protected]
inform me when the shoes are delivered
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    Chirag Kundalia
    from Kolkata, West Bengal
    Aug 7, 2016
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    Address: Pune, Maharashtra, 411001
    Website: www.xpressbees.com

    I had called by my end to recieve the details of my consignment but the did not provide me details more over they delayed by consignment saying that i could not be contacted
    Consignment no :[protected]
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      C
      ckchandan
      from Bengaluru, Karnataka
      Aug 6, 2016
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 560099
      Website: www.xpressbees.com/track-shipment.aspx

      I ordered a jogger through the trendz venue as on 2nd of august. On 05th aug the courier guy called me confirm my address with me and inform me that he will come after 1 hrs but he didn't turn up. So called him and he inform me that he's busy with other delivery, he will come on 07th aug again call me and ask me weather i will be at my home. I confirmed yes so he told me that he will come after one hrs but till the evening he didn't turned up and now he's not picking my call, and when i checked my tracking detail in xpressbees logistic website they have mention that mobile no is not reachable, but i have the recording what i spoke to the executive. I have upload the screen shot u can have a look. This is not the first time that i faced the issue with xpressbees logisics last time also when i purchase one water bottle through paytm i faced the same issue. Their executives are not good at all. I want my money back.
      Oct 2, 2016
      Complaint marked as Resolved 
      XpressBees Logistics customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2016
      XpressBees Logistics Customer Care's response
      Dear Customer,

      We request you to share your awb number number or the registered contact details to trace your order details.

      Regards
      team xpressbees
      Person who delivered my ORDER NO::94379939 have not returned the balance amount.he said that he will be coming back the next day and will return the balance amount.but yet now he didn't came.who will give my balance.I received the package on[protected].It was a hotmark tower fan costs 2457 rupees.it weighs0.5kg
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        P
        Pradnya Sanap Avhad
        from Solapur, Maharashtra
        Aug 5, 2016
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        Address: 422206
        Website: www.Xpressbees.com

        I have placed order on firstcry and it was expected to reach by 2 august 2016,
        When i track my shipment, it says "courier is out for delivery", while expressbees returned my courier stating that "address was not able to locate and mobile was not reachable", but I didnt receive any call stating that.
        Also on the same address I have received 9 couriers from xpressbees before.
        Xpessbees is not conforming the exact date of delivery now and I am waiting whole day at home just for the same.
        Also the costumer care team is not supporting at all.
        AWB No- 2G[protected]
        XpressBees Logistics customer support has been notified about the posted complaint.
        Unhappy with the cod
        From jabong i was supposed to get a parcel which is being delivered by you..when i got a message on my phone it was Rs.526 that i was supposed to pay for my courier.but when the delivery boy came he took Rs.692..so how i am supposed to get back my money??hope to get a reply soon
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          S
          Sritharan.S
          from Varanasi, Uttar Pradesh
          Aug 4, 2016
          Resolved
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          Resolved

          Address: Coimbatore, Tamil Nadu, 641407

          I have Purchased item 30 July 2016 via Shop clues website. the Item at present in Coimbatore but still now received for item. so please handover the soon.
          please contact me
          I have below mentioned my mobile number
          +91 [protected]
          +91 [protected]
          so please handover the item very quickly because it's very urgent
          Order ID 96163809
          The tracking number for this shipment is[protected].
          Sep 8, 2016
          Complaint marked as Resolved 
          XpressBees Logistics customer support has been notified about the posted complaint.
          Verified Support
          Aug 08, 2016
          XpressBees Logistics Customer Care's response
          Dear Customer, We wish to confirm that the said consignment was successfully delivered on the 05.08.2016,hence this issue stands closed for us. Regards team xpressbees
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            P
            pavanivnc
            from Hyderabad, Telangana
            Aug 4, 2016
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500075
            Website: www.xpressbees.com

            Hi,

            We have booked a product in Snapdeal and its reached the correct location 2 days back, still i have not received it. when i am tracking the AWB number they are mentioning that our mobile number is not reachable. i am staying in far from the city so i think the delivery boy is mentioning as mobile is not reachable.
            i want to give a complaint on that guy and on the xpressbees courier service, hyderabad about the service they are providing

            Thanks,
            Pavani
            Sep 8, 2016
            Complaint marked as Resolved 
            XpressBees Logistics customer support has been notified about the posted complaint.
            Verified Support
            Aug 08, 2016
            XpressBees Logistics Customer Care's response
            Dear Customer, We request you to share the correct consignment number in order to retrieve the information. regards team xpressbees.
            Dear pavanivnc,

            Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

            Regards,
            Team Snapdeal
            XpressBees Logistics is very bad courier service in India. there was no response of complaint. my tracking no is[protected]. its show delivered but i have get not any type of parceled. i have complaint it many time on costumer care no of XpressBees.but there was noting to cooperate. only give complaint no is 28831149
            Dear pavanivnc,

            We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

            Regards,
            Team Snapdeal
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              T
              trtrt
              from Delhi, Delhi
              Aug 3, 2016
              Resolved
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              Resolved

              I had ordered an Nike Sweatshirt from Jabong. Xpressbees was supposed to deliver it within the time period specified by Jabong.These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "Mobile Unanswered / Not Reachable". But i haven't Received any call or message for the same from the delivery boy. Better he have to call me if that address is unreachable.I had already called up their customer care 3 to 4 times . Very very bad service.Please do the needful. I want my parcel as soon as posiible.
              My oredr number :[protected]
              Phone Number : [protected]
              Aug 12, 2016
              Complaint marked as Resolved 
              Thanks
              XpressBees Logistics customer support has been notified about the posted complaint.
              Verified Support
              Aug 08, 2016
              XpressBees Logistics Customer Care's response
              Dear Customer, We wish to confirm that the said consignment was delivered to you on the 05.08.2016,hence this issue stands closed for us. Regards team xpressbees.
              Not delivered the item i ordered through first cry website AWB No.: 7GR[protected]
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                B
                BIBHUDATTA SAHOO
                from Chennai, Tamil Nadu
                Aug 2, 2016
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411001
                Website: www.xpressbees.com

                I had ordered an mobile from Snapdeal. Xpressbees was supposed to deliver it within the time period specified by Snapdeal. These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "Residence/Office Closed: Can't Deliver". I had already called up their customer care 7 to 8 times in last 3 days. These people every time give the same answer that it will be delivered shortly. Now I have to cancel my shipment through Snapdeal.
                Sep 8, 2016
                Complaint marked as Resolved 
                XpressBees Logistics customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2016
                XpressBees Logistics Customer Care's response
                Dear Customer, We wish to confirm that the said shipment was delivered to you on the 05.08.2016 hence closing the issue. Regards team xpressbees.
                Dear BIBHUDATTA SAHOO,

                Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

                Regards,
                Team Snapdeal
                Hi,
                This is regarding ORDER ID: [protected].
                1st the courier assigned by your company didn't deliver my shipment on time rather they updated false status on their website as "Office/Residence closed: couldn't deliver".
                2nd I had cancelled the order on 2nd August 2016.
                Now they delivered the mobile on 4th August to some other person without my knowledge.
                This is ridiculous.
                No one called me before delivering it to me.
                I have to put this case in Facebook & Twitter stating the kind of service provided by you people.
                Now that I have the phone with me, I would like to return it to you people.
                Just active the link so that I can return it.
                Don't assign Expressbees as your preferred delivery partner.
                Dear BIBHUDATTA SAHOO,

                Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                Regards,
                Team Snapdeal
                I have ordered the product in Brandfactory, Xpressbees is supposed to deliver the product.

                I received the message as order has been delivered but I did not received it.
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                  G
                  gaurav1012
                  from Hyderabad, Telangana
                  Aug 1, 2016
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560071
                  Website: www.xpressbees.com

                  Hi team,

                  From 30th july i was waiting for my courier to delivered from xpressbees logistics but till nowi have not received any call from anyexecutive or delivery boy. I was tracking on there site it says out of delivery and after some it
                  They updated as mobile mobile unanswered / not reachable. But i haven't
                  Received any call or message for the same.

                  I have called multiple time to there customer executive from there as
                  Well i have received any good response and they are not able to share
                  Or see the delivery boy no. As well.


                  Please find my below shipment id
                  [protected].

                  Please help me to delivered as soon as possible
                  Please do the needful.

                  Regards
                  Gaurav jain
                  [protected]
                  Sep 8, 2016
                  Complaint marked as Resolved 
                  XpressBees Logistics customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 08, 2016
                  XpressBees Logistics Customer Care's response
                  Dear Customer, We wish to confirm that the said shipment was delivered to you on the 02.08.2016,Hence closing the issue. Regards team xpressbees.
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                    S
                    Shikha Bakhtiani
                    from Bengaluru, Karnataka
                    Jul 29, 2016
                    Resolved
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                    Resolved

                    Misrouting my courier to wrong addresses

                    Address: 560103
                    Website: Xpressbees.com

                    I have a pending order from jabong with awb#[protected] for marathahalli, bangalore 560103. the courier reached & was directed to blr sth which was correct but after "out for delivery" at 11 am they just mentioned "misroute" & sent it back to "blr/cnt". after searching endlessly for the correct customer care numbers cos the numbers provided on their website r fake, i finally got in touch with them. they confirmed my address with pincode...
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                    K
                    Krishna Kumari Basnett
                    from Darjiling, West Bengal
                    Jul 27, 2016
                    Resolved
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                    Resolved

                    Address: East Sikkim, Sikkim
                    Website: Xpreesbees

                    I had ordered some sarees from voonik. The expected date was 30th july. But i received a message yesterday at 8:11pm that one of my products is out for delivery. But before that i had received a message from voonik that the delivery was unsuccessful, couldn't reach you at 7:54pm. Was so disappointed. But the sad thing is that the xpressbees neither called me nor send me a message saying i could collect from the office. So how can they say that the courier packet could not be delivered? So i request you to kindly look into the matter so that it doesn't happen again.
                    Aug 29, 2016
                    Complaint marked as Resolved 
                    XpressBees Logistics customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2016
                    XpressBees Logistics Customer Care's response
                    Dear Customer, Please share your registered contact details or the tracking number to retrieve your shipment details to assist you. regards Team Xpressbees
                    Xpressbees not been able to deliver the order
                    My order from jabong with AWB #[protected] shows out for delivery at 11 am & misrouted at noon. What sort of non sense is this?? The customer care numbers are not going through, there is no communication from your end.. Y the hell do u guys even operate?? What's with the misroute??
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                      rekha aswal
                      from Dehra Dun, Uttarakhand
                      Jul 27, 2016
                      Resolved
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                      Resolved

                      Address: Dehradun, Uttarakhand, 248001

                      I had ordered touchstone green alloy necklaces set) from paytm (order [protected]), the courier service boy refused to deliver it at my place. i complained about it to xpressbees couriery. your call centre twice. your representatives assured me that my product will be delivered within 48 hours. but your company returned the product to paytm. this is not a professional approach. kindly enquire about it and do needful.
                      Regards
                      Rekha aswal
                      Aug 27, 2016
                      Complaint marked as Resolved 
                      XpressBees Logistics customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 27, 2016
                      XpressBees Logistics Customer Care's response
                      Dear Customer, Please share your registered contact number or the way bill number to trace your shipment details. Thanks & regards Team Xpressbees
                      My order no [protected] with tracking no.[protected] is neither delivered to my address nor i got any call from the delivery boy . I got message that my order is delivered to my address and received by me. How is that possible?
                      Solve my problem asap.
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                        G
                        Gowthul Alam
                        from Tirunelveli, Tamil Nadu
                        Jul 27, 2016
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                        Address: 627005

                        Xpressbees courier. tracking no is[protected]

                        Your order is shipped but customer out of station on 26-jul-2016 04:31 pm. this is wrong information i did not receive the product.
                        Sir samsung 32GB card is damased so request your new samsung 32GB card is fastly delivered before my address
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                          K
                          krish@007
                          from Mumbai, Maharashtra
                          Jul 24, 2016
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                          Address: 602024

                          I am wating for the parsel for more than 10 days, but its not deliver to my place and no one contact me[protected] Traking NO)
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                            I
                            imr372
                            from Hyderabad, Telangana
                            Jul 24, 2016
                            Resolved
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                            Resolved

                            Address: 500013
                            Website: www.xpressbees.com

                            Without visiting to my home delivery boy return my bajaj emi card and mentioned as consignee was not available.
                            My tracking number is:[protected]
                            I called number of times on xpressbee querie contact number.
                            Whenever i'm calling they are confirming my correct address, after i spoke they confirmed due to some operation problem deliver boy didnt visit to my place.
                            I remembered 3person's number akthar, ali and vikas.
                            They are just tell tomorrow we will arrange your deliver sir please stay at given address but yet they didnt send. 3days are finished but yet now they didnt giving any response from them.
                            Jul 28, 2016
                            Complaint marked as Resolved 
                            Irresponsible service. Xpressbees people they do work but when and how nobody can say even themselves also. If we ask them when they will do job, they will say only OK & I WILL ARRANGE TOMORROW as vikas said.
                            XpressBees Logistics customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2016
                            XpressBees Logistics Customer Care's response
                            Dear Customer, As per our systems,we confirm that the said shipment has been successfully delivered to you.For any issuies please feel free to reach us at [protected]@xpressbees.com
                            Yes shipment is reached but to late, around more than a week time taken.
                            I haven't received my order...and the given delivery date is over(23rd july, 2016) neither any further response or update for the delivery status
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                              S
                              shinebabu
                              from Punalur, Kerala
                              Jul 19, 2016
                              Resolved
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                              Resolved

                              Address: Kollam, Kerala, 691004

                              I have ordered a thermo flask from shopclues. order no: 95100835, bill no:[protected]. product damaged. i have already paid the amount 278 rupees dated of 19 th july 2016. i need your help to get money back or product exchange. my name shine babu. y, selva bhavanam, manthrikappuram, kilikolloor p. o, kollam-691004. i have tried to contact them on there customer care number at many times but neither thay are replying the call not reached
                              Aug 30, 2016
                              Complaint marked as Resolved 
                              XpressBees Logistics customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2016
                              XpressBees Logistics Customer Care's response
                              Dear Customer, We being a delivery partner only look after delivering the goods, we suggest you to reach them on[protected] for any assistance. Thanks & regards Team Xpressbees
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                                M
                                Mayur Phadale
                                from Pune, Maharashtra
                                Jul 19, 2016
                                Resolved
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                                Resolved

                                Address: Ratnagiri, Maharashtra, 410501
                                Website: www.xpressbees.com/track-shipment.aspx?tracking_id=1227163351627&timestamp=1468922284836

                                Xpressbees delivering headache..

                                Xpressbees one of worst courier company, if they cant deliver item why they accept order of delievery from paytm.

                                My paytm order id is[protected]
                                &
                                Xpressbees shipment id is[protected]

                                Now my shipment is missrouted 7 dont know when i will get my order, not sure i will get or not.

                                My another paytm order is also with xpressbees that also gonna be miss route tomorrow
                                Paytm order is[protected]


                                Regards,
                                Mayur
                                [protected]
                                Email id [protected]@gmail.com
                                Aug 27, 2016
                                Complaint marked as Resolved 
                                XpressBees Logistics customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2016
                                XpressBees Logistics Customer Care's response
                                Dear Customer, As per the update from our client , the said shipment[protected] was canceled as you found a better deal else where hence it was returned to the origin. regards Bhushan Shimpi
                                Finally cancelled order as didn't get any good response & solution to resolve complaint from Xpressbess & paytm.
                                I didnt cancelled, none of executive from your side or paytm is intrested to resolve this issue.

                                so forcefully i have to cancel this order as one of your courier boy argued and suggested to cancel
                                Similar problem here...my order from Jabong, through xpressbees still hasn't reached me and has been labelled as misrouted, despite calling them and clearing all kinds of doubts. One of the customer care person wasn't even able to speak properly, let alone address the problem. Is this how management is run in this place?..
                                My AWB number is [protected]...
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                                  D
                                  Deep Binwal
                                  Jul 16, 2016
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226002

                                  I am facing issue for shipment delivery. This is supposed to be delivered to my office address which works 24x7, your delivery boy today not tried to get in touch with me on the mob no which i had registered with the snapdeal. Later shipment status was updated as “you were not available to to accept the item: can't deliver”

                                  How can you expect from us to tolerate this kind of rude and unethical behavior from delivery boy. I think u r trying to dupe the customer
                                  Sep 2, 2016
                                  Complaint marked as Resolved 
                                  XpressBees Logistics customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2016
                                  XpressBees Logistics Customer Care's response
                                  Dear Customer, We request you to share your details such as registered contact number or the way bill number to enable us to help you with your query, Regards Xpressbees
                                  Dear Deep Binwal,

                                  We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                  Regards,
                                  Team Snapdeal
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                                    J
                                    Jana Kaluva
                                    from Mumbai, Maharashtra
                                    Jul 14, 2016
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                                    Address: 560045
                                    Website: www.xpressbees.com

                                    Hi,

                                    Aw no:[protected]

                                    I am facing issue for shipment delivery. this is supposed to be delivered to my office address which works 24x7, your delivery boy yesterday called and asking me to come to his desired location which is far away from my office for which i denied so that he didn’t deliver. later shipment status was updated as “residence/office closed: can't deliver”

                                    How can you expect us to tolerate this kind of rude and unethical behavior from delivery boy? his contact no is [protected].

                                    Kindly do the needful and deliver my package asap.

                                    Thanks,
                                    Janardhana
                                    Cell: [protected]
                                    Email id: janardhana. [protected]@target.com
                                    XpressBees Logistics customer support has been notified about the posted complaint.
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                                      R
                                      Rosetta Michael
                                      Jul 13, 2016
                                      Resolved
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                                      Resolved

                                      Address: Pondicherry, Puducherry, 605004
                                      Website: Xpressbees

                                      I kept tracking my product and it reached my city in the morning at 9 and it said out for delivery at 11.40
                                      I didnt receive any messages and was waiting for the product. at 6.30 pm i rang up and found out at it and then they said they would deliver by today or the next day.. thats fine. at night i got a message saying "customer was out of station"
                                      They didnt attempt a delivery. y unnecessary to update wrongly.

                                      Initally they delivered promptlyby informing and giving the approximate time of delivery but now no messages that product will be delivered or confirmation.
                                      The following is my tracking id
                                      Awb : 143gj[protected]

                                      Please accept the delay or mistake from ur side instead of blaming customers.
                                      Jul 13, 2016
                                      Complaint marked as Resolved 
                                      The product was delivered. But there was no call or message. It would be appreciated if they would send a sms that the delivery will be done today instead of one tracking the product everytime.
                                      XpressBees Logistics customer support has been notified about the posted complaint.
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