Y-Axis Overseas Careers Complaints & Reviews

Aug 02, 2017

Y-Axis Overseas Careers Customer Care's response Dear Nabilah,

Thanks for letting us know your concerns in detail. We regret the inconvenience caused.

Our Operations Head - Ms Naziya have already discussed on case for a better clarity of both the parties. Our intention is only to provide you the best possible solution.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of ours, we have always given the best guidance and consultation.

You had mentioned that there were instances in delay of response and concerns over coordination, our sincere apologies and regret the inconvenience caused. However we have always responded in time and have addressed all your queries in the best possible manner.

We are a customer centric organisation and value all our clients and ensure professional services throughout all our existing processes.

We have always ensured your concerns have been addressed with the best possible solution . At Y-Axis our achievement lies in your success .

Wish all the very best for all your future endeavors

Regards
Client Relationship Department
Y-Axis Overseas Careers

Aug 12, 2017

Y-Axis Overseas Careers Customer Care's response Dear Nabhie,

Your feedback has been noted .

Our team shall happy to assist your further on case .

Please feel free to reach out to our branch office for any further assistance or query

Thanks and Regards
Y-Axis Client Relationship Department . .

Jul 13, 2017

Y-Axis Overseas Careers Customer Care's response Dear Vikas,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 12th of February 2017 towards JAS-Smart Applicant Service (SAS) Middle East 3 Countries, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for JAS-Smart Applicant Service (SAS) Middle East 3 Countries has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counselor at the initial counselling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organisation and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Jul 13, 2017

Y-Axis Overseas Careers Customer Care's response Dear Readers,

This is an official reply from Y-Axis.

We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.

Since being established in 18 years ago in 1999 we have grown to over 30 company owned offices in India and abroad with 1000+ employees who love their job.

Y-Axis offers career counselling advice & processing for those who want to work study visit migrate or invest overseas.

Due to our high volume of inquiries and cases it is natural that we will have some unsatisfied customers. When you deal with 10 customers 1 will be unhappy of 100 customers 10 will be unhappy and so on. And Y-Axis deals with 1000s of customers. The business of visa documentation is complex and there may be hiccups during the process. Y-Axis tries it’s very best to resolve any issues faced during the process. This is why 50% of our business comes from referrals and word of mouth only.

On the other hand there are a few clients who sign up with Y-Axis and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Y-Axis does not entertain these requests.

There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Y-Axis. Y-Axis does not guarantee or promise a visa or a job. Our deliverables are very clear.

Most complaints about Y-Axis are written by the above type of customers only. Y-Axis signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Y-Axis invests in research development technology and other factors to enhance our process. There is a cost to all of this and it is not free. So in cases of the above Y-Axis refuses a refund and the customer goes online to post it.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

We are REAL company with real people processes systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So do contact us in case of a genuine issue.

Y-Axis is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://customerreviews.blogs.y-axis.com/ or http://www.y-axis.com or visit one of our offices to see true success stories.

Choose to go with the consultant who created 1000’s of success stories.

Our office details are available at https://www.y-axis.com/contactus. You may also email [protected]@y-axis.com.

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Jul 04, 2017

Y-Axis Overseas Careers Customer Care's response Dear Complainantt,

This is an official response from Y-Axis overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum. We are concerned to note your grievance.

However, we have checked our database and we are unable to find a client with your name. Please provide your contact number so that we can arrange a call back and assist you.

Thanks for your support.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Jul 04, 2017

Y-Axis Overseas Careers Customer Care's response Dear Readers,

We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.

Since being established in 16 years ago in 1999 we have grown to over 20 company owned offices in India and abroad with 600+ employees who love their job.

Y-Axis offers career counselling advice & processing for those who want to work study visit migrate or invest overseas.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

Coming to the success rate, we are the best in the industry. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company who has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com and check the testimonials or visit one of our offices to see true success stories.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Jun 12, 2017

Y-Axis Overseas Careers Customer Care's response Dear Milind,

This is an official response from Client Relationship Department of Y-Axis

In regards to your concerns raised, I see that you had a discussion with our Client Relationship Officer and they have provided you a solution.

Therefore, I conclude that the concerns are resolved.

However, in case of any concerns do let us know.

Thanks,
Client Relationship Officer
Y-Axis overseas Careers

Jun 09, 2017

Y-Axis Overseas Careers Customer Care's response Dear Somnath,

Your refund request has been noted, our team is further reviewing the case and shall provide you with a valid solution at the earliest.

We understand you are in discussions with your process consultant Ms Deepthi on your file closure and refund.

We will definitely look into the terms and conditions of the agreement and advice on the possible refund that may be applicable on your file.

Feel Free to reach out to us via email or phone for better communication.

At any stage of the process your concerns are important to us and shall be resolved with a valid solution. Your patience and understanding during this period is highly appreciated.

Thanks and Regards
Client Relationship Department

Mar 20, 2017

Y-Axis Overseas Careers Customer Care's response Dear Anesh Dabas,

This is an official response from Y-Axis overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum. We are concerned to note your grievance.

While we at Y-Axis try to resolve all the concern with the best possible resolution. It is also important for us to know the client who had raised the concern. This is particularly important, so that we can customize the resolution pertinent to that client.

However, we have checked our database and we are unable to find a client with your name.

If you are a genuine client please email us at [protected]@y-axis.com with your Y-Axis Registration Number which will help us address your apprehension. Coming to the success rate, we are the best in the industry.

Thanks for your support.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Nov 12, 2016

Y-Axis Overseas Careers Customer Care's response Dear Glenn Ignatious Thaikkattil,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 20th of August 2016 towards Canada resume marketing services, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for Canada has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers but I can also see that you have also received a positive response during the process.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counsellor at the initial counselling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organisation and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website HTTP://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Nov 12, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers,

Greetings from Y-Axis!

Almost everything that humans did earlier manually is now automated. Right from shopping to banking and bill payments, a plenty of things are now digital. This also includes customer reviews that assist online buyers to make a buy or not-to-buy decision with ease.

So as is the rule now, Y-Axis reviews are also flooded across the Internet. Some good and few bad ones making it a confusing turf for the aspiring migrants to decide. However, over the years, our success for each and every client has given us a boost and let us grow immensely. The negative reviews of course help us improve our processes and systems time and again.

There are more success stories related to immigration, visas, job search, and resume writing at Y-Axis Overseas Careers, than with any other company in the industry.

Please refer to the link below to check our success stories and clients feedback.

http://customerreviews.blogs.y-axis.com/

https://www.youtube.com/user/yaxisvideos

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Nov 12, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers

This is an official reply from Y-Axis.

We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.

Since being established in 16 years ago in 1999 we have grown to over 20 company owned offices in India and abroad with 600+ employees who love their job.

Y-Axis offers career counselling advice & processing for those who want to work study visit migrate or invest overseas.

Due to our high volume of inquiries and cases it is natural that we will have some unsatisfied customers. When you deal with 10 customers 1 will be unhappy of 100 customers 10 will be unhappy and so on. And Y-Axis deals with 1000s of customers. The business of visa documentation is complex and there may be hiccups during the process. Y-Axis tries its very best to resolve any issues faced during the process. This is why 50% of our business comes from referrals and word of mouth only.

On the other hand there are a few clients who sign up with Y-Axis and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Y-Axis does not entertain these requests.

There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Y-Axis. Y-Axis does not guarantee or promise a visa or a job. Our deliverable are very clear.

Most complaints about Y-Axis are written by the above type of customers only. Y-Axis signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Y-Axis invests in research development technology and other factors to enhance our process. There is a cost to all of this and it is not free. So in cases of the above Y-Axis refuses a refund and the customer goes online to post it.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

We are REAL company with real people processes systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So do contact us in case of a genuine issue.

Y-Axis is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Please realize when you get Y-Axis on your side you get the best career consultant on your side. What you need to consider is our experienced staff many of whom have been with us for 10-15 years a comprehensive solution that studies all aspects of our profile and your spouse - no other company in the world understand overseas careers like we do as on a daily basis we have the pulse of the immigration and visas world; transparency in the transaction as we have a clear black and white agreement. Our prices are fixed and don't change based on individual bargaining skills.

Our valuable counselling is free. We don't take up a case if there is a no chance of success. Did you know that our own Sales Consultants can't take up a case until they get a positive evaluation from the Evaluation Consultant who operate independently without bias?

Don't let your dreams get waylaid by false propaganda sales talk and petty discounts.

Choose to go with the consultant who created 1000s of success stories.

Our office details are available at www.y-axis.com. You may also email [protected]@y-axis.com

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Nov 05, 2016

Y-Axis Overseas Careers Customer Care's response Dear Mr. Jai Kishan,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum.

As per our records, you had entered into a Service Level Agreement with us on 15/2/2013 towards HK-Hongkong-Full Service. Upon review of your case, I can see that we have met the deliverables promised like issuing check list, assisting on the sample documents etc., and were looking forward to collate and produce those to the assessing authority for a successful outcome. It is you who could not provide the funds statement on time. As per your request our Immigration Consultant had tried to help you in acquiring the funds required to be shown in the bank statement as per the requirement of the embassy. I would like to make it clear that it is not a deliverable of Y Axis and Nusrat, your Immigration Consultant had tried to help you out of GOODWILL, solely as a Customer Service Gesture. The agreement which was explained, read and then signed by you clearly states that there is no such clause mentioned that we are liable to help you in that regard. Also, please be informed that all our clientele are being served from Y Axis National Processing Centre located in Hyderabad and it is mentioned in the agreement under "1. SUPPLY OF SERVICE".

Our record also says that you have withdrawn / opted out of Honkong QMAS Visa services and were looking for conversion options to other countries as you were looking for a job overseas. We obliged and agreed to convert the consultation fee to couple of services : JAS-Smart Applicant Service (SAS) Any 1 City for Singapore and JAS-Y-Slide Share; considering your case as an exception, even though there was absolutely no lapse from our end.

Upon review of your case, I understand that your Resume Marketing Service for Singapore has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counselor at the initial counseling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Nov 05, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers,

Greetings from Y-Axis!

Almost everything that humans did earlier manually is now automated. Right from shopping to banking and bill payments, a plenty of things are now digital. This also includes customer reviews that assist online buyers to make a buy or not-to-buy decision with ease.

So as is the rule now, Y-Axis reviews are also flooded across the Internet. Some good and few bad ones making it a confusing turf for the aspiring migrants to decide. However, over the years, our success for each and every client has given us a boost and let us grow immensely. The negative reviews of course help us improve our processes and systems time and again.

There are more success stories related to immigration, visas, job search, and resume writing at Y-Axis Overseas Careers, than with any other company in the industry.

Please refer to the link below to check our success stories and clients feedback.

http://customerreviews.blogs.y-axis.com/
https://www.youtube.com/user/yaxisvideos

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Nov 05, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers

This is an official reply from Y-Axis.

We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.

Since being established in 16 years ago in 1999 we have grown to over 20 company owned offices in India and abroad with 600+ employees who love their job.

Y-Axis offers career counselling advice & processing for those who want to work study visit migrate or invest overseas.

Due to our high volume of inquiries and cases it is natural that we will have some unsatisfied customers. When you deal with 10 customers 1 will be unhappy of 100 customers 10 will be unhappy and so on. And Y-Axis deals with 1000s of customers. The business of visa documentation is complex and there may be hiccups during the process. Y-Axis tries its very best to resolve any issues faced during the process. This is why 50% of our business comes from referrals and word of mouth only.

On the other hand there are a few clients who sign up with Y-Axis and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Y-Axis does not entertain these requests.

There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Y-Axis. Y-Axis does not guarantee or promise a visa or a job. Our deliverable are very clear.

Most complaints about Y-Axis are written by the above type of customers only. Y-Axis signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Y-Axis invests in research development technology and other factors to enhance our process. There is a cost to all of this and it is not free. So in cases of the above Y-Axis refuses a refund and the customer goes online to post it.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

We are REAL company with real people processes systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So do contact us in case of a genuine issue.

Y-Axis is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Please realize when you get Y-Axis on your side you get the best career consultant on your side. What you need to consider is our experienced staff many of whom have been with us for 10-15 years a comprehensive solution that studies all aspects of our profile and your spouse - no other company in the world understand overseas careers like we do as on a daily basis we have the pulse of the immigration and visas world; transparency in the transaction as we have a clear black and white agreement. Our prices are fixed and don't change based on individual bargaining skills.

Our valuable counselling is free. We don't take up a case if there is a no chance of success. Did you know that our own Sales Consultants can't take up a case until they get a positive evaluation from the Evaluation Consultant who operate independently without bias?

Don't let your dreams get waylaid by false propaganda sales talk and petty discounts.

Choose to go with the consultant who created 1000s of success stories.

Our office details are available at www.y-axis.com. You may also email [protected]@y-axis.com

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Oct 28, 2016

Y-Axis Overseas Careers Customer Care's response Dear Keerthi,

This is an official response from the Client Relationship Department of Y Axis.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this social networking site.

As per our records you had entered into a Service Level Agreement with us on 24/10/2016 towards Work Permit Visa Services.

Upon review of your case, I understand that we have already initiated your refund as per your request and the amount was paid back to you tentatively in the first week of November 2016.

We believe in holistic services and do not encourage any negligence towards our clients. Please be assured, you will not have the need to complaint in future.

We are a customer centric organisation and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website HTTP://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Oct 15, 2016

Y-Axis Overseas Careers Customer Care's response Dear Vamsi,

This is an official response from Y-Axis.

In regards to your concern on the process, we have provided all the clarification on the policies. Even we have clarified on your ECA report.

Please check the mails sent to your registered id and revert at the earliest.

Best Regards
Client Relationship Officer
Y-Axis Overseas Careers

Aug 27, 2016

Y-Axis Overseas Careers Customer Care's response Dear Sribacha Nayak,

We are concerned to note your grievance.

We regret the inconvenience caused. We value the time and trust you have invested in us. We have initiated your visa service and our process consultant has dispatched your case in 03 hours instead of the standard 48 hours.

We believe in holistic services and do not encourage any negligence towards our clients. Please be assured, you will not have the need to complaint going further.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Aug 27, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers,

Greetings from Y-Axis.

Almost everything that humans did earlier manually is now automated. Right from shopping to banking and bill payments, a plenty of things are now digital. This also includes customer reviews that assist online buyers to make a buy or not-to-buy decision with ease.

So as is the rule now, Y-Axis reviews are also flooded across the Internet. Some good and few bad ones making it a confusing turf for the aspiring migrants to decide. However, over the years, our success for each and every client has given us a boost and let us grow immensely. The negative reviews of course help us improve our processes and systems time and again.

There are more success stories related to immigration, visas, job search, and resume writing at Y-Axis Overseas Careers, than with any other company in the industry.

Please refer to the link below to check our success stories and clients feedback.

http://customerreviews.blogs.y-axis.com/
https://www.youtube.com/user/yaxisvideos

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Aug 05, 2016

Y-Axis Overseas Careers Customer Care's response Dear Sribacha Nayak,

We are concerned to note your grievance.

We regret the inconvenience caused. We value the time and trust you have invested in us. Please be informed that we have dispatched your case in 03 hours instead of the standard 48 hours.

We believe in holistic services and do not encourage any negligence towards our clients. Please be assured, you will not have the need to complaint going further.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Aug 05, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers,

Greetings from Y-Axis.

Almost everything that humans did earlier manually is now automated. Right from shopping to banking and bill payments, a plenty of things are now digital. This also includes customer reviews that assist online buyers to make a buy or not-to-buy decision with ease.

So as is the rule now, Y-Axis reviews are also flooded across the Internet. Some good and few bad ones making it a confusing turf for the aspiring migrants to decide. However, over the years, our success for each and every client has given us a boost and let us grow immensely. The negative reviews of course help us improve our processes and systems time and again.

There are more success stories related to immigration, visas, job search, and resume writing at Y-Axis Overseas Careers, than with any other company in the industry.

Please refer to the link below to check our success stories and clients feedback.

http://customerreviews.blogs.y-axis.com/
https://www.youtube.com/user/yaxisvideos

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Aug 05, 2016

Y-Axis Overseas Careers Customer Care's response Dear Readers,

This is an official reply from Y-Axis.

We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.

Since being established in 16 years ago in 1999 we have grown to over 20 company owned offices in India and abroad with 600+ employees who love their job.

Y-Axis offers career counselling advice & processing for those who want to work study visit migrate or invest overseas.

Due to our high volume of inquiries and cases it is natural that we will have some unsatisfied customers. When you deal with 10 customers 1 will be unhappy of 100 customers 10 will be unhappy and so on. And Y-Axis deals with 1000s of customers. The business of visa documentation is complex and there may be hiccups during the process. Y-Axis tries its very best to resolve any issues faced during the process. This is why 50% of our business comes from referrals and word of mouth only.

On the other hand there are a few clients who sign up with Y-Axis and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Y-Axis does not entertain these requests.

There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Y-Axis. Y-Axis does not guarantee or promise a visa or a job. Our deliverable are very clear.

Most complaints about Y-Axis are written by the above type of customers only. Y-Axis signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Y-Axis invests in research development technology and other factors to enhance our process. There is a cost to all of this and it is not free. So in cases of the above Y-Axis refuses a refund and the customer goes online to post it.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

We are REAL company with real people processes systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So do contact us in case of a genuine issue.

Y-Axis is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Please realize when you get Y-Axis on your side you get the best career consultant on your side. What you need to consider is our experienced staff many of whom have been with us for 10-15 years a comprehensive solution that studies all aspects of our profile and your spouse - no other company in the world understand overseas careers like we do as on a daily basis we have the pulse of the immigration and visas world; transparency in the transaction as we have a clear black and white agreement. Our prices are fixed and don't change based on individual bargaining skills.

Our valuable counselling is free. We don't take up a case if there is a no chance of success. Did you know that our own Sales Consultants can't take up a case until they get a positive evaluation from the Evaluation Consultant who operate independently without bias?

Don't let your dreams get waylaid by false propaganda sales talk and petty discounts.

Choose to go with the consultant who created 1000s of success stories.

Our office details are available at www.y-axis.com. You may also email [protected]@y-axis.com

Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Mar 02, 2017

Y-Axis Overseas Careers Customer Care's response Dear all,

Abdul Muqeet ‘s last working day was 3rd July 2015, he submitted the PF on March 2016, Few signatures were missing in the form 15G. HR reached him couple of times, informed about the missing signature and clearly explained the process that we cannot proceed further with the process without the declarant signature, asked him to come to the office for signature. Repeated calls were made but he never came to the office.

Also, PF Consultant suggested that we should hold back all the forms in the month of March as it was the financial year ending and process only in April.

We called back Muqeet to inform the same and asked him asking him to come and complete the formalities. Formalities are pending from him. Once we get the signature we will proceed wit the process.

Reagrds,
Y-Axis Overseas Careers
HR Team

Oct 27, 2016

Y-Axis Overseas Careers Customer Care's response Dear all,

Abdul Muqeet ‘s last working day was 3rd July 2015, he submitted the PF on March 2016, Few signatures were missing in the form 15G. HR reached him couple of times, informed about the missing signature and clearly explained the process that we cannot proceed further with the process without the declarant signature, asked him to come to the office for signature. Repeated calls were made but he never came to the office.

Also, PF Consultant suggested that we should hold back all the forms in the month of March as it was the financial year ending and process only in April.

We called back Muqeet to inform the same and asked him asking him to come and complete the formalities. Formalities are pending from him. Once we get the signature we will proceed wit the process.

Reagrds,
Y-Axis Overseas Careers
HR Team

Sep 08, 2015

Y-Axis Overseas Careers Customer Care's response Dear Readers
This is an official reply from Y-Axis.
We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.
Since being established in 15 years ago in 1999 we have grown to over 20 company owned offices in India and abroad with 600 employees who love their job.
Y-Axis offers career counseling advice & processing for those who want to work study visit migrate or invest overseas.
Due to our high volume of inquiries and cases it is natural that we will have some unsatisfied customers. When you deal with 10 customers 1 will be unhappy of 100 customers 10 will be unhappy and so on. And Y-Axis deals with 1000s of customers. The business of visa documentation is complex and there may be hiccups during the process. Y-Axis tries its very best to resolve any issues faced during the process. This is why 50% of our business comes from referrals and word of mouth only.
On the other hand there are a few clients who sign up with Y-Axis and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Y-Axis does not entertain these requests.
There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Y-Axis. Y-Axis does not guarantee or promise a visa or a job. Our deliverable are very clear.
Most complaints about Y-Axis are written by the above type of customers only. Y-Axis signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Y-Axis invests in research development technology and other factors to enhance our process. There is a cost to all of this and it is not free. So in cases of the above Y-Axis refuses a refund and the customer goes online to post it.
Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.
We are REAL company with real people processes systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So do contact us in case of a genuine issue.
Y-Axis is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.
Please realize when you get Y-Axis on your side you get the best career consultant on your side. What you need to consider is our experienced staff many of whom have been with us for 10-15 years a comprehensive solution that studies all aspects of our profile and your spouse - no other company in the world understand overseas careers like we do as on a daily basis we have the pulse of the immigration and visas world; transparency in the transaction as we have a clear black and white agreement. Our prices are fixed and don't change based on individual bargaining skills. Our valuable counseling is free. We don't take up a case if there is a no chance of success. Did you know that our own Sales Consultants can't take up a case until they get a positive evaluation from the Evaluation Consultant who operate independently without bias?
Don't let your dreams get waylaid by false propaganda sales talk and petty discounts.
Choose to go with the consultant who created 1000s of success stories.
Our office details are available at www.y-axis.com. You may also email [protected]@y-axis.com
Thanks & Regards
Client Relationship Officer
Y-Axis Overseas Careers

Nov 04, 2015

Y-Axis Overseas Careers Customer Care's response Dear Srikanth,

This is an official response from Y-Axis Client Relationship Department.

As per our records, you had entered into a service level agreement with us towards Visa, study and work program in the month of September 2013. We then processed your admission for one of the USA based Universities and got your visa documentation processed successfully in April 2014.

Upon review of your case, I could find that,

· As per your request, we had sent an application to the university to extend the admission for 3 months, which the university denied to accept as it was too long and hence recommended you to go for the next intake.

· We had clearly informed you about the second interview that may happen at port of interview which is by the immigration officer’s choice but you didn’t want to attend and withdrew your application.

· When this did not work out, we had suggested few other University options but you never came back with a decision.

As per our standard process we had checked almost all the Universities that we process and its credibility with the USA Immigration office. This University is recognized and approved as per the US education board. So, there was no concern about the university or the Visa that was issued by the immigration department . If that would have been the case, the Visa would have never been granted in the first place. It was absolutely your decision not to take your application further.

For any further clarification please feel free to contact the Client Relationship department or mail us on [protected]@y-axis.com.

All the best for your future.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers