Claimed

Y-Axis Overseas Careers Complaints & Reviews

4.4
Updated: Apr 3, 2026
Complaints 252
Resolved
217
Unresolved
35
Contacts

File a complaint to Y-Axis Overseas Careers

Having problems with Y-Axis Overseas Careers?

File a complaint and get it resolved by Y-Axis Overseas Careers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Y-Axis Overseas Careers reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
joseph navin edward
from Mulki, Karnataka
Oct 4, 2021
Resolved
Report
Copy
Resolved

Hi, I am in mid level post and lived in UK for couple of years via company contract. While I was in UK there was lot of requirement for my skill set but since I was sponsored by my Indian company I did not apply.
When UK opened for sponsored jobs I tried to leverage Y axis who upon reviewing my resume said I have all potential and will get job without any problem. They put me on Zapping plan after paying 42000/-. for 3 months job search. All there were doing was going to all possible website and uploading my resume. There was no search criteria any jobs which was available they applied my resume and all I was getting was rejection because no company wants to sponsor because the process and cost involved. Y-axis is throwing your resume and hoping we get lucky though the profile does not match the requirement and the package offered is way below than what is requested for.
Y - axis is scammer and they make you believe that you resume is great and very good experience but only to make fool out of you. Please stay away.
Nov 12, 2021
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
Y-Axis Overseas Careers Customer Care's response
Dear joseph navin edward,

Please write to [protected]@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service
Verified Support
Oct 12, 2021
Y-Axis Overseas Careers Customer Care's response
Hi Joseph,
Thank you for sharing your feedback.
In reference to the concerns raised by you our team tried reaching you on your number to resolve it amicably, but the calls is not being connected. Request you to share your updated contact details and the best time to call in resolving the complaint. Please drop us an email with your concern to our email id- [protected]@y-axis.com helping us to reach you.
Regards,
Client Relationship Officer,
Y-Axis Overseas Careers.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SachinWadhwa85
    from Delhi, Delhi
    Oct 4, 2021
    Resolved
    Report
    Copy
    Resolved

    Aug 2019 was the month when I first contacted to know about my eligibility for express entry to which Hema, the y-axis sales consultant after charging 3000 for evaluation, responded that I am eligible and can easily get through the PR process. She was the one whom I met when I visited their Barakhamba CP, Delhi office. After paying 95000 she made it very clear that if by any means it will not get through you will get 70% of your money back. Later then my case was forwarded a process consultant to Sengati Rajeswari, then Babitha, then Vamshidhar, then Salomi Pasumarthi, then Alivelu Manga Gopaldas, and then Mounika Gouri. I was really pissed off explaining the file status and sharing my documents with each of these process consultant whenever they reassign. I have questioned them but all I got to hear is that the previous agent has been assigned with different nature of work now. Me and my spouse both appeared for IELTS and in listening unfortunately we both scored 5.5 and in rest others it was 6/6.5/7. Now this girl Mounika kept on saying to reappear for IELTS and in meantime I did some study on different websited and youtube and found that our profile is not eligible looking at the current cutoffs. I asked Mounika even in second attempt if we score 8/7/7/7 we aren't eligible for IRCC or PNP draw as we don't have an employment letter or worked ever before in canada and Mounika, the process consultant agreed to my observation. I asked her about further step and she said she would forward our case back to Hema who was sales rep. Today its been 2 months I have sent many emails but haven't heard anything from Hema.

    **THEY ARE VERY PROFESSIONAL UNTIL YOU HAVE PAID THE MONEY AFTER WHICH THEY BECOME COMPLETELY UNREACHABLE. TO SPEAK TO YOUR PROCESS CONSULTANT, YOU WILL HAVE TO EMAIL THEM, THEY DO NOT HAVE ANY DIRECT LINES**

    I am feeling really helpless now. Please suggest what should I do.
    Nov 20, 2021
    Complaint marked as Resolved 
    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2021
    Y-Axis Overseas Careers Customer Care's response
    Dear Sachin Wadhwa,

    Please write to [protected]@y-axis.com.

    Our customer relationship department will address your concern.

    Regards,
    Y-Axis Customer Service
    Oct 07, 2021
    Updated by SachinWadhwa85
    Y-Axis, what is the email I should write to??
    The name shows as [protected]@y-axis.com

    Either write a clear email address because I tried to find at the y-axis hyperlink but all it shows me your office addresses and the phone numbers or please reach out to me, you must have all my data.
    Verified Support
    Oct 20, 2021
    Y-Axis Overseas Careers Customer Care's response
    Dear Sachin,
    As discussed with one of our managers your concerns were addressed. Our team will coordinate with you further with your process. Anytime any issues you can feel free to write to [protected]@y-axis.com.
    Regards,
    Client Relationship Officer,
    Y-Axis Overseas Careers.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Priti yogendra Singh
      Sep 27, 2021
      Resolved
      Report
      Copy
      Resolved

      Hi Team,

      This is regarding the CANADA AIPP PROCESS which I enrolled on dated 19/07/2019 and made a payment of 62500 /-along with tax as per your payment structure and receipt of the same has been attached in this mail.

      As per further process for my Husband Amit Kumar Raj ILETES exam was scheduled on 22nd march 2020 and he scored 7 in the examination . The certificate was mailed respectively to the YASIS team. However no further action and communication was ever done to us. I understand that amid the covid situation all offices and work were shut down but after some relaxation I tried several times to schedule a call but no response was ever received.My Process was completely stopped and no calls were arranged any further communication was made. This is really painful to get in touch as we have invested such a heavy amount on this process considering the Covid situation.

      I request you all to start my Process and communicate with us on this further.
      When I used to call, always consultant is busy .
      I don’t know why you guys do like this . I have mistake and wasted my money with you guys .
      I need refund in any cost .
      Thanks & regards
      Priti y singh
      [protected]
      Oct 29, 2021
      Complaint marked as Resolved 
      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
      Verified Support
      Sep 28, 2021
      Y-Axis Overseas Careers Customer Care's response
      Dear Priti yogendra Singh,

      Please write to [protected]@y-axis.com.

      Our customer relationship department will address your concern.

      Regards,
      Y-Axis Customer Service
      Verified Support
      Nov 05, 2021
      Y-Axis Overseas Careers Customer Care's response
      Hi Priti,
      One of our client relationship officers called and spoke to you. We have made a note of the concerns raised by you and provided you with an amicable solution. Our team will coordinate with you for further updates.
      Regards,
      Client Relationship Officer,
      Y-Axis Overseas Careers.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sravan Sir
        Sep 8, 2021
        Resolved
        Report
        Copy
        Resolved

        Refund/ missguided me

        Don’t go for consultancy services from the YAxis. Until they receive money they talk very politely but after that they don’t even listen to your problem.I have enquired for job offers in Canada as a physics lecturer they said it’s very simple to get. They processed so many applications like mine. u have to apply for PR mean while we provide job offers during the PR process so that u get both of them simultaneously and...
        Helpful
        6 other people found this review helpful
        6 found this helpful
        1 Comment
        Report
        Copy
        V
        Van280795
        Sep 3, 2021
        Resolved
        Report
        Copy
        Resolved

        Resume marketing

        Hi, I have joined yaxis in month of April I paid half installment, till I paid full amount they didn't even open my file. Once my file was opened they started with resume and cover letter writing service. I sent my resume and all they did is changed format. Initially the writer was I don't know what but they made my resume and cover letter worst like worst then I had before so when I complaint with job search artist he said that the writer...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        3 Comments
        Report
        Copy
        M
        Maheswari239
        Aug 10, 2021
        Resolved
        Report
        Copy
        Resolved

        I have paid initially 93000/- for Canada immigration process and they urged me to pay full amount within a month itself.So I paid and later came to know that I am not eligible for Canada immigration due to age limit and requested for refund.Last 2 years I struggling.But amount not refunded back.Again, May 2021 they suggested me for German Visa which costs around Rs 45000/- But again I insisted me to pay remaining amount.But there was no proper response about the remaining balance but they enrolled in German visa. But my family members are torturing me to refund back the entire amount and so I decided to withdraw from Y-axis and requested for refund again.Being a lady, I am getting more pressure from my family to get back the money.I cried several times with y-axis team to refund back my money.Tofay they sent mail that they will refund back only Rs.20000/- How can my family members accept this? I don't have any other option to live with my family. Please refund back me 75, 000/- Otherwise, I can't survive in my family.The Only option is I have to die Kindly understand and help me

        Thanks,
        Maheswari Raja
        Aug 24, 2021
        Complaint marked as Resolved 
        Hi, since Y-axis team informed today that they will refund the amount of Rs.53096/-requested thru online transfer and I have filled the online refund form. Hence, closing this complaint as of now believing y-axis will refund back my money
        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
        Verified Support
        Aug 11, 2021
        Y-Axis Overseas Careers Customer Care's response
        Dear Maheswari Raja,

        Please write to [protected]@y-axis.com.

        Our customer relationship department will address your concern.

        Regards,
        Y-Axis Customer Service
        Aug 11, 2021
        Updated by Maheswari239
        I have already written sevaral mails to y-axis from 2019 onwards to refund back my money.But y-axis cheating me and hesitating to give back my amount of Rs.93000/- without availing any services from y-axis..I received only phone calls from y- axis.Other than that, I have not availed any service But y-axis now saying only they can refund Rs.20, 000/-.My family is torturing me and they are asking me get back entire money from y-axis.I begged sevaral times and cried y-axis to refund back my money But not understand ing my personal issues.I totally want to quit my immigration process from y-axis and sent mails to refund money back last 2 years But y-axis cheating and delaying to refund so that they are thinking to hold the entire amount I paid. So this is frustrating and I lost trust on y-axis now.If my money is not paid, then definitely I don't have option to live with my family.I cried and informed this to customer relationship officer Neelima.But no use. Please resolve this issue immediately and kindly help me to live peacefully with my family.
        Thanks,
        Maheswari Raja
        Verified Support
        Aug 24, 2021
        Y-Axis Overseas Careers Customer Care's response
        Hi Maheswari Raja,
        Our Client relationship officer has called you and understood the concerns raised by you and provided you an amicable solution.
        Regards,
        Client Relationship Officer,
        Y-Axis Overseas Careers.
        I cried Y-axis team several times to refund back my Rs 93000/- money.For Y-axis, it' s just a small amount.But for me, It's a vary big amount in my life. I don't know that y-axis is cheating me and refusing to give back my money. Being a lady, I am facing lot of family problems due to this issue.My family members are torturing me a lot.Now I have decided to die if y-axis is not refunding back my full amount.I told all these concerns several times last 2 years to refund back my money.But y-axis skipping and trying to convince me sevaral times and not returning back my money.I beg you to return back my amount Rs.93, 000/- I paid to y-axis and help me to live with my family..please understand my concern and return back my money.
        Thanks,
        Maheswari Raja
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vijay310878
          Aug 10, 2021
          Resolved
          Report
          Copy
          Resolved

          Hello, my name is vijay kumar, I have been trying to contact y-axis ever since I have paid the money by the first quarter of this year and there has been no response. They sent me a punch list which was fulfilled by me even in spite of the pandemic, I had completed the documents and send it across to y axis and it's almost close to two months there has been no response. They have no proper consultants they don't study the case properly they just randomly keep telling the same story to every person without knowing the case. They have changed more than four consultants for my spouse dependent immigration process and all of them are not in line with what exactly they want. They don't know exactly needs to be done. I have been trying to contact the final consultant his name is ateeq and has been no response whenever I happen to get him on the the phone he keeps promising me in the next five minutes and once the call drops he will never be found again. I have been trying to contact y axis by emails and landline which is a system which is totally worthless and keeps telling that is either busy or is not an unable to get connected. frankly they have no interest in doing any work at all. I have been promised by one of their consultant senior consultant Rajeshwar Rao who's sitting in Hyderabad had promised me that everything will be legitimate everything will be on time nothing has been on time and it's more than two months after prior to my 3 months earlier payment and no response. I am trying to understand what exactly they have done so far also after paying 56000 rupees just for their punch list . I look forward or I would like kindly request you to refund my money
          Sep 19, 2021
          Complaint marked as Resolved 
          Y-Axis Overseas Careers customer support has been notified about the posted complaint.
          Verified Support
          Aug 11, 2021
          Y-Axis Overseas Careers Customer Care's response
          Dear Vijay,

          Please write to [protected]@y-axis.com.

          Our customer relationship department will address your concern.

          Regards,
          Y-Axis Customer Service
          Verified Support
          Aug 19, 2021
          Y-Axis Overseas Careers Customer Care's response
          Hi Vijay,
          One of our managers called and explained about the service deliverables. You have also been clarified about the steps we already completed in terms of your process and what more is required to proceed further. Our team will coordinate as discussed.
          Regards,
          Client Relationship Officer,
          Y-Axis Overseas Careers.
          Helpful
          3 other people found this review helpful
          3 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Praneshvichare
            Aug 9, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Pune

            Hi,

            Yaxis representative ms Priyanka lokhande has made it clear that you will get your refund whatever happens in canadq p.r process

            And now she even not responding to a text sms while collecting fees 89, 000 she was continuesly following up on calls sms and mails now I am only following and no body cares and nobody responding

            They have making a loot of innocent people just to take their fees they are making false promises

            I strongly ask yaxis management to look into it if they are not aware what their sales representative are doing to take fees from customers

            And if management knows then both are frauds all sales team and company

            I want my refund its all hard earned money and you are fooling around and playing with peoples emotions
            Aug 23, 2021
            Complaint marked as Resolved 
            Y axis management has contacted me and they have resolved my complaint now I don't have any complaints with Y axis Thank you Pranesh vichare Monica musale
            Y-Axis Overseas Careers customer support has been notified about the posted complaint.
            Verified Support
            Aug 11, 2021
            Y-Axis Overseas Careers Customer Care's response
            Dear Praneshvichare,

            Please write to [protected]@y-axis.com.

            Our customer relationship department will address your concern.

            Regards,
            Y-Axis Customer Service
            Aug 18, 2021
            Updated by Praneshvichare
            Call came from y axis
            ms vaishnavi manager from refund team on 12 august 2021 time 17.50 pm spoke with me and I explained to her about my complaint and concerns for refund

            She said on 12 August 2021 time 17.50 pm next 48 hours customer relationship department wil call again with solution to my problem

            So I am waiting as its more than 48 hours and still no call no sms no email

            I am waiting
            from a positive revert from
            Y axis management
            Verified Support
            Aug 23, 2021
            Y-Axis Overseas Careers Customer Care's response
            Hi Pranesh,
            Our Client relationship officer has called you and understood the concerns raised by you and provided you an amicable solution.
            Regards,
            Client Relationship officer,
            Y-Axis Overseas Careers.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Praneshvichare
              Aug 9, 2021
              Resolved
              Report
              Copy
              Resolved

              Refund not given

              Address: Pune
              Website: www.y-axis.com

              Hi,
              I am pranesh vichare I had taken Family P.R visa service for Canada country for y axis taking with ms Priyanka lokhande sales team pune and we Trusted her and paid full 89, 000 while paying also I asked if anything in future happens abt process can we get a fees as a refund she said yes whatever happen you wil get your Yaxis fees but not any govt fees i[censored] paid, so i proceed their fees and started the ielts coaching,
              ...
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy
              S
              sunnykumar123
              Jul 19, 2021
              Resolved
              Report
              Copy
              Resolved

              Full refund

              I have submitted my file with y-axis and dealing with them since 08/19. While submitting my file i was strongly assured that i am eligible and will surely get my Aussie PR as my job profile is fullfilling all the key requirements (as i already got the NZ residency based on the same too).

              And because my case was not properly dealt with by y-axis staff, i got rejection from case officer on 06/20 due to y-axis staff negligence...
              Helpful
              8 other people found this review helpful
              8 found this helpful
              Write a comment
              Report
              Copy
              A
              Ask2rajat
              Jun 22, 2021
              Resolved
              Report
              Copy
              Resolved

              Immigration fraud

              Website: Www.y-axis.com

              I am writing to report fraud by y axis and specifically mention ramachandran who had made false commitment for canada immigration program, they provide 4th grade ielets training i guess only because they want people to fail the exam, another fraud in the name of assistance for transcript services for which they ask you pay money to third party to get you transcripts which is free of cost and create id at wes site, they are cheating in the...
              Helpful
              10 other people found this review helpful
              10 found this helpful
              1 Comment
              Report
              Copy
              U
              Unitedstates9
              May 22, 2021
              Resolved
              Report
              Copy
              Resolved

              Y -axis kolkata branch is fraudsters ..Mr sourav dutta from y axis consultant makes innocent people fool...When i went there to know more about the thing how to go canada for work ..Mr sourav said that you can go for work permit canada and he said i will sit for interview and your cv looks good .And you are good to go..After he charged me rs 45000 inr i got a call from vijay a laxmi job artist she said me on phone that i got your case and i will be marketing your cv ...Its just nonsense guys..Don't fall on their trap they only copy & paste the other resume format and applied on behalf to gc jobs canada and other portals which we can do ourselves also.After i was having a close watch on this people work what they are doing then at sudden my job artist changed from vijay a laxmi to laveenya she always asking me to access my google account password ...As she as not carrying the activities of sending a mail everyday .She signed off automatically from my google account ...As when the times comes to send my strategy report she ask google access password and send my cv by copying & pasting to show they r working on my profile .. They charged me rs 45000 which is hard earned ..I will suggest everyone please don' t fall on trap of y axis...They not even bother to call the clients once they charged the money ... Only they make you fraud for 2 to 3 weeks by sending a copy paste mail to recruiters& i even call recruiter in canada via skype call they said that they have nothing to do with y axis ..Its only making fraud and many clients already went through same ..Whenever i call them they said that yor complaint is forwarded to concern department ...But no call is coming to solve the queries from their side.. I will make sure to file law suit against y axis and consultants for cheating.. A lum sum of hard earned amount..
              May 29, 2021
              Complaint marked as Resolved 
              HELLO ALL, I AM MARKING THIS COMPLAINT POST AS RESOLVED AS I HAD RECEIVED MAIL BY Y AXIS TEAM MR MOHAMMAD ALI ( CLIENT RELATIONSHIP OFFICER ) & ITS TEAM AS WELL AS THEY CALL ME AND THEY HAD PROMISED ME TO REFUND MY AMOUNT OF RS 27000 INR AT MY ACCOUNT SPECIFIED ON REFUND CLAIM FORM GIVEN BY THEM WHICH SO I HAVE NO GRIEVANCES ONCE I GET MY REFUND BACK WITHIN 7 DAYS ON MY MAIL THANK YOU
              Y-Axis Overseas Careers customer support has been notified about the posted complaint.
              Verified Support
              May 26, 2021
              Y-Axis Overseas Careers Customer Care's response
              Dear Name,

              Please write to [protected]@y-axis.com.

              Our customer relationship department will address your concern.

              Regards,
              Y-Axis Customer Service
              May 29, 2021
              Updated by Unitedstates9
              HELLO ALL,
              I AM MARKING THIS COMPLAINT POST AS RESOLVED AS I HAD RECEIVED MAIL BY Y AXIS TEAM MR MOHAMMAD ALI ( CLIENT RELATIONSHIP OFFICER ) & ITS TEAM AS WELL AS THEY CALL ME AND THEY HAD PROMISED ME TO REFUND MY AMOUNT OF RS 27000 INR AT MY ACCOUNT SPECIFIED ON REFUND CLAIM FORM GIVEN BY THEM TO ME ON MY MAIL WHICH ATTACHMENTS ARE BELOW.SO I HAVE NO GRIEVANCES ONCE I GET MY REFUND BACK WITHIN 7 DAYS ON MY MAIL THANK YOU .

              Helpful
              4 other people found this review helpful
              4 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Canada9
                May 22, 2021
                Resolved
                Report
                Copy
                Resolved

                Y axis is fraudsters ..Mr sourav dutta from y axis consultant makes innocent people fool...When i went there to know more about the thing how to go canada for work ..Mr sourav said that you can go for work permit canada and he said i will sit for interview and your cv looks good .And you are good to go..After he charged me rs 45000 Inr i got a call from vijay a laxmi job artist she said me on phone that i got your case and i will be marketing your cv ...Its just nonsense guys..Don't fall on their trap they only copy & paste the other resume format and applied on behalf to gc jobs canada and other portals which we can do ourselves also.After i was having a close watch on this people work what they are doing then at sudden my job artist changed from vijay a laxmi to laveenya she always asking me to access my google account password ...As she as not carrying the activities of sending a mail everyday .She signed off automatically from my google account ...As when the times comes to send my strategy report she ask google access password and send my cv by copying & pasting to show they r working on my profile .. They charged me rs 45000 which is hard earned ..I will suggest everyone please don' t fall on trap of y axis...They not even bother to call the clients once they charged the money ... Only they make you fraud for 2 to 3 weeks by sending a copy paste mail to recruiters& i even call recruiter in canada via skype call they said that they have nothing to do with y axis ..Its only making fraud and many clients already went through same ..Whenever i call them they said that yor complaint is forwarded to concern department ...But no call is coming to solve the queries from their side.. I will make sure to file law suit against y axis and consultants for cheating.. A lum sum of hard earned amount..
                Aug 11, 2021
                Complaint marked as Resolved 
                Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2021
                Y-Axis Overseas Careers Customer Care's response
                Dear Canada9,

                Please write to [protected]@y-axis.com.

                Our customer relationship department will address your concern.

                Regards,
                Y-Axis Customer Service
                I would like to mark resolved on my complaint ( concerns / fraud made by y axis )as i had an spoke with y axis representative over a week on the case on mail and phone as well and Mr Mohammed Ali( client relationship manager y axis & team has said that they will refund me rs 27000 inr within 7 working days..
                Attachments below..
                Helpful
                3 other people found this review helpful
                3 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Canada9
                  May 22, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Y axis is fraudsters ..Mr sourav dutta from y axis consultant makes innocent people fool...When i went there to know more about the thing how to go canada for work ..Mr sourav said that you can go for work permit canada and he said i will sit for interview and your cv looks good .And you are good to go..After he charged me rs 4500 inr i got a call from vijay a laxmi job artist she said me on phone that i got your case and i will be marketing your cv ...Its just nonsense guys..Don't fall on their trap they only copy & paste the other resume format and applied on behalf to gc jobs canada and other portals which we can do ourselves also.After i was having a close watch on this people work what they are doing then at sudden my job artist changed from vijay a laxmi to laveenya she always asking me to access my google account password ...As she as not carrying the activities of sending a mail everyday .She signed off automatically from my google account ...As when the times comes to send my strategy report she ask google access password and send my cv by copying & pasting to show they r working on my profile .. They charged me rs 45000 which is hard earned ..I will suggest everyone please don' t fall on trap of y axis...They not even bother to call the clients once they charged the money ... Only they make you fraud for 2 to 3 weeks by sending a copy paste mail to recruiters& i even call recruiter in canada via skype call they said that they have nothing to do with y axis ..Its only making fraud and many clients already went through same ..Whenever i call them they said that yor complaint is forwarded to concern department ...But no call is coming to solve the queries from their side.. I will make sure to file law suit against y axis and consultants for cheating.. A lum sum of hard earned amount..

                  .
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                  Verified Support
                  May 26, 2021
                  Y-Axis Overseas Careers Customer Care's response
                  Dear Canada9,

                  Please write to [protected]@y-axis.com.

                  Our customer relationship department will address your concern.

                  Regards,
                  Y-Axis Customer Service
                  Helpful
                  3 other people found this review helpful
                  3 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anisha.pahwa
                    May 1, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Telangana

                    Y-axis customer relationship officer, Rafay Saddiqui, promised to refund the complete amount I paid, INR 14, 750 on 17th April and made me fill a form.
                    But after that he started to constantly harass me to mark my complaint resolved on consumer forum before the refund is made and said if I don't mark it resolved the refund it will get delayed. When I refused to mark my complaint resolved, he changed his statement and said that I will not get my refund at all till I mark my grievance resolved. The company is forcing me to indulge in malpractices, by making me mark a grievance resolved before it is resolved.

                    Finally, on 27th April he said that I will receive the refund the same week and he will keep me updated. Now it's 1st May and I haven't received any update neither I have received any money from y-axis. I have all the proof, emails and call records of y-axis misleading me and cheating me of money without providing any service.
                    May 3, 2021
                    Complaint marked as Resolved 
                    Y-axis acknowledged the service lapses and refunded the full amount which I paid them. I am satisfied with the decision the company has taken.
                    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anisha.pahwa
                      Apr 9, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Fraud and cheating

                      Y-axis has been cheating me since day one. Instead of making my visa process easier they have made it even more complicated. I went to them to assist me for German student visa process and I was assigned a consultant, Mr. Amit Kumar. He made big promises how Y-axis will help me book an appointment at VFS, because that was main issue in the entire visa process, and how I won't have to follow up at all and their process consultant will do everything...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      T
                      TalhaZafar
                      Mar 10, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      A representative started approaching me for Canada PR Visa in 2019.I was a little skeptical initially but later the same person convinced me to apply for their services as my comprehensive score was very competitive at that particular time. He started calling me day in and day out for registration. In the meantime, I had researched about the process and the company and was pretty satisfied with reviews (I wish I had dig deeper).Subsequently, I paid them them around 1.5 lakhs in order to start my process. This payment was in 2 installments and mode of payment was Credit Card. I was provided receipts of the same as well over email from Y-Axis. Then comes the actual thing with which I have issue genuinely. The sales person called me up and insisted to arrange around 6-7 lakhs in my account to be eligible for the Canada PR as this is very important otherwise the candidature will be rejected. I told him that he should have told me this thing during the initial communication between us such that I would have applied for the PR once I had arranged the said amount in my account. I felt cheated yet I started to try and arrange such a big amount but failed miserably. When I contacted my account manager for refund she told me straight away that the process can be halted for some time but no refund of the money is possible.
                      It's impossible for me to arrange such a big amount as I have been burdened by the same credit card repayment. Hence, here I am writing a complain about the transparency issue in the communication regarding the amount that was only communicated once I had paid around 1.5 lakhs. I need complete refund in my case as now I am unable to make my ends meet. Request urgent intervention of concerned authorities to resolve this case of fraudulent activity by Y-Axis
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2021
                      Y-Axis Overseas Careers Customer Care's response
                      Dear TalhaZafar,

                      Please write to [protected]@y-axis.com.

                      Our customer relationship department will address your concern.

                      Regards,
                      Y-Axis Customer Service
                      [protected]
                      Mar 17, 2021
                      Updated by TalhaZafar
                      I need a contact number to speak to concerned person.
                      Verified Support
                      Mar 18, 2021
                      Y-Axis Overseas Careers Customer Care's response
                      Dear TalhaZafar,

                      Please share your contact details, we will arrange a call back from client relationship officer.

                      Regards,
                      Y-Axis Customer Service
                      [protected]
                      Mar 18, 2021
                      Updated by TalhaZafar
                      [protected], By when can I expect a call?
                      Mar 22, 2021
                      Updated by TalhaZafar
                      Can I have an update on this complaint Y-axis?
                      Verified Support
                      Apr 01, 2021
                      Y-Axis Overseas Careers Customer Care's response
                      Dear Talha Zafar,

                      Thanks for taking time in writing to us,

                      After the complete analysis and discussion with our Process Expert, We would like to hereby confirm that Y-Axis has maintained transparency in sharing all the details and the same is shared with you.

                      However we would further discuss with you and we shall surely do the needful.

                      We value your business with Y-Axis.

                      Best regards,
                      Client Relationship Officer
                      Y-Axis Overseas Careers
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sushmitha sukumar
                        from Powai, Maharashtra
                        Mar 1, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi,

                        I was told that the CRM team will call me back for my refund request.
                        However, ever since then my calls are not answered neither my emails are reverted.

                        I will need a call back from the team ASAP.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                        Dear Sushmitha sukumar,

                        Please write to [protected]@y-axis.com.

                        Our customer relationship department will address your concern.

                        Regards,
                        Y-Axis Customer Service
                        [protected]
                        Its been 24 hours and still no response from the team!!
                        Dear Sushmitha sukumar,

                        Our CRO team will get back to you with an amicable solution

                        Best regards,
                        Client Relationship Officer
                        Y-Axis Overseas Careers
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shaidas
                          Feb 22, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          These people have charged us a fees of Rs 4000/- for assistant in arranging recruitment services for any International country Germany UAE etc

                          Big fraud and were planning to charge lacs of rupees for Canada but we got safe

                          Need a refund of this amt asap

                          Contact
                          [protected]@gmail.com
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 23, 2021
                          Y-Axis Overseas Careers Customer Care's response
                          Dear Shaidas,

                          Please write to [protected]@y-axis.com.

                          Our customer relationship department will address your concern.

                          Regards,
                          Y-Axis Customer Service
                          [protected]
                          Feb 24, 2021
                          Updated by Shaidas
                          I haven't revcd any call complaint no solved yet
                          Verified Support
                          Mar 01, 2021
                          Y-Axis Overseas Careers Customer Care's response
                          Dear Shaidas,

                          We appreciate it if you can publish your details too, then raising a complaint with a hidden identity.

                          Y-Axis has an exclusive Customer relationship department, to address dejected clients. We will do a thorough investigation of the matter and provide an amicable solution. If you are our registered client, please share your identity and let us know your concerns in detail to [protected]@y-axis.com.

                          As long as, the identity is not shared and you write to us about the complaint, we disagree with the comments posted and will approach the required department for action.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anupama20
                            from Khadkumbe, Maharashtra
                            Feb 13, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mumbai

                            I want to state my dissatisfaction over the way in which our case has been handled by Y-AXIS. There are few points I wanted to make:
                            1. We enquired Y-axis for OINP HCP and Post ITA services and we got a quote for both, according to which we made the payment on 9th Feb’2021.
                            2. We received the agreement copy after we made the payment. The agreement copy was incorrect and was a like a general draft. It had no proper mention of the services desired by us. It was purely for Post ITA, whereas our requirement is for both OINP and Post ITA.
                            3. After chasing them for 2 days, we were assigned a consultant, who had no idea about our case and stream. When we spoke to the assigned consultant, he was unaware of our profile details and he even misguided by sharing false information about the processes. Later on, a senior tried to clear the air but we had lost the confidence by then.
                            4. Moreover, we were never given any official checklists or any sort of consultation as we had not signed the agreement. But why was this not discussed with us transparently earlier by Y-Axis? I specifically asked them on 9th and 10th, if there's anything pending from our side? And the answer was 'No'.

                            I have decided to opt for a refund as I have been unable to avail any services from y-axis teams since the day of my payment. I am utterly disappointed at the way Y-axis is managing my case. I had requested for my refund on 11th evening and since then Y-axis is just beating around the bush and whiling away. In fact, their team is even avoiding our calls now and escaping from us, as evident in their behavior. We did not expect Y-axis to be among those unprofessional firms who simply dupe their customers off their hard earned money for 0 value addition.
                            There has to be transparency with customers and Y-axis never put things on the table clearly for us as stated above. They never informed us about any refund policy before initiating the payment or even at the time of quotation. This is highly unprofessional. We request y_axis to please do the needful for our refund here as we are not contractually bound by Y-AXIS for any services and it is unethical and illegal for Y-AXIS to not issue a complete refund of INR 48, 342/-
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 17, 2021
                            Y-Axis Overseas Careers Customer Care's response
                            Dear Anupama,

                            We appreciate if you can publish your details too, then raising a complaint with a hidden identity.

                            Y-Axis has an exclusive Customer relationship department, to address dejected clients. We will do a thorough investigation of the matter and provide an amicable solution. If you are our registered client, please share your identity and let us know your concerns in detail to [protected]@y-axis.com.

                            As long as, the identity is not shared and you write to us about the complaint, we disagree with the comments posted and will approach the required department for action.

                            Best regards,
                            Client Relationship Officer
                            Y-Axis Overseas Careers
                            Complaint resolved. Thanks!please close this case.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit