Claimed

Y-Axis Overseas Careers Complaints & Reviews

4.4
Updated: Mar 25, 2025
Complaints 249
Resolved
211
Unresolved
38
Contacts

File a complaint to Y-Axis Overseas Careers

Having problems with Y-Axis Overseas Careers?

File a complaint and get it resolved by Y-Axis Overseas Careers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Y-Axis Overseas Careers reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Venudh Babu
from Chennai, Tamil Nadu
Jan 22, 2021
Resolved
Report
Copy
Resolved

Address: Kilpauk chennai

Had applied and applied for immigration in y axis currently I just applied for exit formalities but not willing to refund my amount
Aug 5, 2021
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Dear Venudh Babu,

Please write to [protected]@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service
[protected]
Dear Venudh babu,

We acknowledge the receipt fo the concern you have raised.

Our Subject matter expert has already explained everything to you in detail.

Permit us to review the case and we will surely do the needful.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Neeta_milyahoo.co.in
    from Gurgaon, Haryana
    Jan 5, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Dwarka Sector 4, New Delhi

    I got into contract with Dec 2019 and after thorough discussion with Ms. Rajni around my profile and Ilets score and CRS score that I had she duped me with false promises of quality services and also assured that Y axis had an edge over other small scale consultancy. In entire 1 year process consultants have changed nearly 6 times with no intimation to me as a client. Each time I had to start from scratch, all services that were provided say around the ECA reports were also not uniform, each consultant had a separate way of advising me. The initial consultant made me book the original report for the ECA report whereas the 2nd assigned consultant mentioned you could have easily saved this money. Basic consultation around requirement of degree certificate they could not guide accurately. Moreover after association of more than 1 year i got to know in September 2020 that NOC they have assigned to my application is completely wrong and does not match to the one i had mentioned in the start of my contract.

    Its been nearly 2 weeks now that they have stopped responding to my refund emails. As a service provider it is one of the worst organization I have come across. Duping individuals of their hard earned money on false play of quality delivery.

    It is such a shame that they do not have courage to accept the false promises they made and attend to calls or reply to emails.

    My hard-earned money cannot go to vain, i will need support of consumer helplines who can help with my refund. It was a huge amount of 80, 000/- that they charged from me.
    Feb 22, 2021
    Complaint marked as Resolved 
    The client relationship team patiently heard all my concerns. They also checked all my emails shared to various Y axis consultants during the course of 1 year. As the service was not as promised, they refunded after deducting for the deliverables done thus far.
    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
    Verified Support
    Jan 06, 2021
    Y-Axis Overseas Careers Customer Care's response
    Dear Neeta,

    Please write to [protected]@y-axis.com.

    Our customer relationship department will address your concern.

    Regards,
    Y-Axis Customer Service
    [protected]
    Verified Support
    Jan 08, 2021
    Y-Axis Overseas Careers Customer Care's response
    Dear Neeta Sharma,

    Truly apologize for any kind of inconvenience caused to you.

    Our Client Relationship team is reviewing the case and please be informed that we will provide an amicable solution for the same.

    Best regards,
    Client Relationship Officer
    Y-Axis Overseas Careers
    Feb 22, 2021
    Updated by Neeta_milyahoo.co.in
    Hi,

    Thanks for intervening and helping with resolution Client relationship team.
    The issue is now resolved.

    Regards
    Neeta
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kaho2apoorv
      from Delhi, Delhi
      Dec 21, 2020
      Report
      Copy

      Fraud company- no refund

      Address: BANGALORE 560035
      Website: www.y-axis.com

      I have used Y-Axis service last year to apply for my Canada PR although i have completed all formalities like ECA, IELTS etc etc but needed a expert to apply so that PNP application can add value as my score was low and as per discussion with Nishin ([protected]@y-axis.com ) Y Axis are expert and they can help to move application very fast. I trusted them and paid 70K INR as per their requirement and they took money before PR application itself....
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy
      Z
      Zualbawihi
      Dec 16, 2020
      Resolved
      Report
      Copy
      Resolved

      Fraud company, refund problem

      Address: Hyderabad, Telangana

      Kalpana Pattyappu and Dhandu Sai Kumar, I Will SUE YOU.

      They lied to me regarding the following details and after i found out the truth, they approved only 25% of refund. I gave them around 1 lakh 18 thousand(attached)
      They told me that this year Canada is planning to let in 1.5 million immigrants.
      WHAT ACTUALLY IS
      This 1.5 million immigrants include the refugees from Syria and other countries who come...
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      C
      Chhunthang Lalhmangaihzuali
      Dec 11, 2020
      Resolved
      Report
      Copy
      Resolved

      Dhandu Sai Kumar, Anuradha Cherla

      Address: Hyderabad

      We made the payment(attached) to your organisation and got my report stating that I am eligible to apply for Canada PR thereby stating the minimum eligibility criteria of 67 points without disclosing the fact that the 67 points are just the bare minimum points required by every individual who so ever wants to apply for Canada PR instead of letting us know the full information.

      My money (receipt attached) as finally deposited...
      +5 photos
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy
      J
      Jebin S
      Dec 9, 2020
      Resolved
      Report
      Copy
      Resolved

      I approached Y-axis for FInland job search. I asked them before enrolling about the global job market and they promised me that the job market is good and forced me to enroll and i paid them Rs. 40000 through my credit card because i dont have money with me in the month of April. They promised that i will get the job for sure in any of the European countries. After they start the process, i haven't even got any positive response from any of the employer. When i enquired about it, they said that the employers will respond after two or three months. But it is more than six months, but i haven't get any response from the emplyers. When i contacted Y-axis they said that the contract is over and now they are not responding at all. They say that they will arrange call back from the concern person, but no call back or response till now. The consultant name is Vinoth and the lead name is Jaishankar who cheated me during the pandemic situation.

      Please take necessary action on the consultancy and save other people from them.

      The complaint was resolved without my knowledge and did not get any solution for my issue.

      My previous complaint link"https://www.consumercomplaints.in/y-axis-overseas-careers-y-axis-cheating-c...

      Thanks,
      Jebin S.
      Aug 6, 2021
      Complaint marked as Resolved 
      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
      Verified Support
      Dec 10, 2020
      Y-Axis Overseas Careers Customer Care's response
      Dear Jebin,

      Please write to [protected]@y-axis.com.

      Our customer relationship department will address your concern.

      Regards,
      Y-Axis Customer Service
      [protected]
      Verified Support
      Dec 12, 2020
      Y-Axis Overseas Careers Customer Care's response
      Dear Jebin S,

      We acknowledge the receipt of the concern you have raised.

      We have reviewed our records and we want to inform you that we have transparently shared all the details with you.

      We never over-promise anyone.

      We are checking our records and our concerned team will contact you and we will do the needful.

      Best regards,
      Client Relationship Officer
      Y-Axis Overseas Careers
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mounami B H
        Nov 30, 2020
        Resolved
        Report
        Copy
        Resolved

        Hope you take this mail seriously... I’m just under graduated student...I completed my Bachelors in 2020 August...I want to do MS in abroad...
        I registered for Y axis in June 2020... I’m in contact with my consultant since then... till now I have paid nearly 65 thousand... because I trust your service...but what’s happening here...
        I have listed the complaints... please take them seriously...

        1) They have short listed the universities...in which some are going to be teach in German language( how can I study whole thing in German?...I have informed them previously that I want English teaching universities only)

        2) Application process have some technical issues it seems...They have filled some 8 pages and telling me to do the rest ( actually from the beginning) If I’m doing all these things Why should I pay so much of money...

        3) I want to go for summer intake... They are not informing about deadlines properly... The only blame I’m getting continuously is I took IELTS in October... that’s why everything got delayed...if they have strictly told about the deadlines why should I delay in taking exam...

        4) changing of consultant is again creating big confusions regarding universities n all

        5) contacting them is a very big issue again...I don’t know how my phone will be not reachable for you guys only...But during payment time my phone will be all fine...I get calls regularly to do the payments

        6) they used to say summer intake is not possible because I delayed it because of IELTS...Now they did mistakes and suddenly deadlines are not over it is possible for summer intake...

        I really don’t know what’s happening...I never ever suggest this consultancy for others... please at least provide me a good service because it’s already late...or Let me have my money back...

        Please please take this seriously
        Dec 6, 2020
        Complaint marked as Resolved 
        They called by this number +91 80-61357882
        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
        Nov 30, 2020
        Updated by Mounami B H
        hope you take this mail seriously... I’m just under graduated student...I completed my Bachelors in 2020 August...I want to do MS in abroad...
        I registered for Y axis in June 2020... I’m in contact with my consultant since then... till now I have paid nearly 65 thousand... because I trust your service...but what’s happening here...
        I have listed the complaints... please take them seriously...

        1) They have short listed the universities...in which some are going to be teach in German language( how can I study whole thing in German?...I have informed them previously that I want English teaching universities only)

        2) Application process  have some technical issues it seems...They have filled some 8 pages and telling me to do the rest ( actually from the beginning) If I’m doing all these things Why should I pay so much of money...

        3) I want to go for summer intake... They are not informing about deadlines properly... The only blame I’m getting continuously is I took IELTS in October... that’s why everything got delayed...if they have strictly told about the deadlines why should I delay in taking exam...

        4) changing of consultant is again creating big confusions regarding universities n all

        5) contacting them is a very big issue again...I don’t know how my phone will be not reachable for you guys only...But during payment time my phone will be all fine...I get calls regularly to do the payments

        6) they used to say summer intake is not possible because I delayed it because of IELTS...Now they did mistakes and suddenly deadlines are not over it is possible for summer intake...

        I really don’t know what’s happening...I never ever suggest this consultancy for others... please at least provide me a good service because it’s already late...or  Let me have my money back...

        Please please take this seriously
        Verified Support
        Dec 04, 2020
        Y-Axis Overseas Careers Customer Care's response
        Dear Mounami,

        Please write to [protected]@y-axis.com.

        Our customer relationship department will address your concern.

        Regards,
        Y-Axis Customer Service
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chhunthang
          Nov 30, 2020
          Resolved
          Report
          Copy
          Resolved

          I stopped using their service immediately when i realised this whole thing was a scam. Send money to my agent Mr. Dhandu Sai Kumar and soon after that he directed me to talk to Mr. Syed Tajuddin and many other people.

          I took IELTS class from them and also they made a resume for me which is a complete rubbish.

          Dhandu Sai Kumar kept calling me before he received money, once he received money, he never bother to call me or email me anymore.

          After getting money, i never heard from you people. This whole y-axis is completely a scam and the people are rubbish. They will ask to send you money and once you do that you will never hear from them at all.

          Dhandu Sai Kumar, i heard you got promoted and won't be able to take my case anymore. I need my money back, you used to call asking for money every now and then.

          I will uploaded all the receipt and conversation from Y-axis.
          +3 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          Y-Axis Overseas Careers customer support has been notified about the posted complaint.
          Verified Support
          Dec 04, 2020
          Y-Axis Overseas Careers Customer Care's response
          Dear Chhunthang,

          Please write to [protected]@y-axis.com.

          Our customer relationship department will address your concern.

          Regards,
          Y-Axis Customer Service
          [protected]
          Verified Support
          Dec 09, 2020
          Y-Axis Overseas Careers Customer Care's response
          Dear Chhunthang,

          We acknwowledge the receipt of the concern you have raised.

          Our Process team is working on it and we will be more than glad to help you further on the same.

          Best regards,
          Client Relationship Officer
          Y-Axis Overseas Careers
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rahulsurivihana
            Nov 1, 2020
            Resolved
            Report
            Copy
            Resolved

            Why is a consultant accepting student visa applications if ielts is not completed. We are been told to pay for the college admission fees as we would get conditional offer letter. However it’s all cheating and no guidance given to us at all. No reply from
            Branch manager too we have to call them every now and then.
            Aug 5, 2021
            Complaint marked as Resolved 
            Y-Axis Overseas Careers customer support has been notified about the posted complaint.
            Dear Rahulsurivihana,

            We appreciate if you can publish your details too, then raising a complaint with a hidden identity.

            Y-Axis has an exclusive Customer relationship department, to address dejected clients. We will do a thorough investigation on the matter and provide with an amicable solution. If you are our registered client, please share your identity and let us know your concerns in detail to [protected]@y-axis.com.

            As long as, the identity is not shared and you write to us about the complaint, we disagree with the comments posted.

            Best regards,
            Client Relationship Officer
            Y-Axis Overseas Careers
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              BeenaAntony
              Oct 31, 2020
              Report
              Copy

              Complaint against y axis overseas consultant, hyderabad office - refund needed

              Dear team,

              Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

              I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

              In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

              Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

              Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

              When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

              Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.
              Y-Axis Overseas Careers customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2020
              Y-Axis Overseas Careers Customer Care's response
              Dear Beena antony,

              We acknowledge the receipt of the concern you have raised.

              Our team has earlier dicussed everything with you in detail and we are further discussing on the same with you and we will be more than glad to provide an amicable solution for the same.

              Best regards,
              Client Relationship Officer
              Y-Axis Overseas Careers
              Nov 03, 2020
              Updated by BeenaAntony
              I have not received any updation.i need answer why my file closed in between without giving any proper answe after taking partial amount of rs 59500/- what are the next process and what assistance you provided on process to get it done???
              Verified Support
              Nov 04, 2020
              Y-Axis Overseas Careers Customer Care's response
              Dear Beena antony,

              Our Client Relationship team has discussed with you and they are already in communication with you.

              Please allow them some time to get back to you and we will provide an amicable solution for the same.

              Best regards,
              Client Relationship Officer
              Y-Axis Overseas Careers
              Nov 27, 2020
              Updated by BeenaAntony
              Refunded closed the complaint
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SinghChandrakesh
                Oct 30, 2020
                Report
                Copy

                Address: Pune

                I was associated with Y-Axis for 11 months, during the lockdown situation, I was given an option to work from home. Just like me there were several employees who were given this option and the work timings were 9:30 AM to 7:30 PM.
                After 2 months I was told by Branch Head that this is your last month and I was told to write an email for the same if I want my experience letter & Full & Final settlement money that includes my 2 months’ salary & incentives.
                I have been trying to HR people on several numbers and since March 2020. Initially they were disconnecting the calls & later they switched off the phones. I even wrote multiple emails requesting them to provide me the experience letter & FNF settlement amount as Reminder-1, Reminder-2 & more. But there was no response. I tried contacting my Branch head, she never received my calls, I sent her reminder messages on whatsapp she never replied. I called my team leader, she replied office is closed due to corona situation.
                Now I once again called several times post lockdown & sent messages to HR once again this month & finally one of the HR (Mansi) she received the call & she spoke so rudely & in an unprofessional manner she told me to contact your branch manager.
                I am now again trying to contact my branch head & she is not responding at all. Please note that the company never stopped it’s operations. Not even during the lockdown as we all were working from home.
                You may get an idea how professional this organization is. If they don’t care about their internal clients (employees) what could be their attitude & approach towards their clients.
                There are people in this organization who are working for more than 2-3 years. They have made sale of visas to so many people but if you ask them about their success ratio. It’s pathetic. They cheat their clients, they block their nos. they lie to clients that the person is on leave or he/she has left the company.
                Believe me they claim that Y-axis is India’s no.1 immigration company. They are actually very unprofessional company having no ethics for their clients or employees. For more details, please read their reviews on social media. It’s really pathetic.
                I am daring to raise my voice after almost 5-6 months. Y-axis is a cheater.
                BEWARE WHILE YOU ARE APPROCHING TO SUCH IMMIGARTAION COMPANIES.
                Your time & money is at a high risk.
                Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Beena Antony
                  Oct 26, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Y axis overseas consultant , Hyderabad

                  Complaint against y axis overseas consultant, hyderabad office - refund needed

                  Dear team,

                  Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

                  I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

                  In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

                  Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

                  Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

                  When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

                  Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 27, 2020
                  Y-Axis Overseas Careers Customer Care's response
                  Dear Antony,

                  Customer relationship department is reviewing complaint.

                  Please email [protected]@y-axis.com for feedback and complaints.

                  Best regards,
                  Client Relationship Officer
                  Y-Axis Overseas Careers
                  Verified Support
                  Oct 30, 2020
                  Y-Axis Overseas Careers Customer Care's response
                  Dear Beena Antony,

                  We acknowledge the receipt of the concern you have raised.

                  Our team has earlier dicussed everything with you in detail and we are further discussing on the same with you and we will be more than glad to provide an amicable solution for the same.

                  Best regards,
                  Client Relationship Officer
                  Y-Axis Overseas Careers
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jebin S
                    Oct 15, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Adyar, Chennai
                    Website: www.y-axis.com

                    I approached Y-axis for FInland job search. I asked them before enrolling about the global job market and they promised me that the job market is good and forced me to enroll and i paid them Rs. 40000 through my credit card because i dont have money with me in the month of April. They promised that i will get the job for sure in any of the European countries. After they start the process, i haven't even got any positive response from any of the employer. When i enquired about it, they said that the employers will respond after two or three months. But it is more than six months, but i haven't get any response from the emplyers. When i contacted Y-axis they said that the contract is over and now they are not responding at all. They say that they will arrange call back from the concern person, but no call back or response till now. The consultant name is Vinoth and the lead name is Jaishankar who cheated me during the pandemic situation.

                    Please take necessary action on the consultancy and save other people from them.

                    Thanks,
                    Jebin S.
                    Nov 28, 2020
                    Complaint marked as Resolved 
                    This issue is not resolved. No one from Y-axis contacted me for this concern
                    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2020
                    Y-Axis Overseas Careers Customer Care's response
                    Dear Jebin S,

                    We acknowledge the receipt of the concern you have raised.

                    We have been always transparent to you in sharing everything from you and nothing is hidden from you.

                    We have informed you that getting a positive response is always the discretion of the employer as per the need of the business. However, we have worked on the same.

                    Please allow us to review and we will surely provide an amicable solution for ths same.

                    Best regards,
                    Client Relationship Officer
                    Y-Axis Overseas Careers
                    Oct 16, 2020
                    Updated by Jebin S
                    Before enrolling i asked many times will this pandamic affect the job search, but i was informed that this is not an issue and made me to enroll by giving me wrong promise. You might have told me that the situation is not good for job search and asked me to enroll once everything is normal.
                    Verified Support
                    Nov 02, 2020
                    Y-Axis Overseas Careers Customer Care's response
                    Dear Jebin S,

                    Please write to [protected]@y-axis.com.

                    Our customer relationship department will address your concern.

                    Best regards,
                    Client Relationship Officer
                    Y-Axis Overseas Careers
                    Nov 28, 2020
                    Updated by Jebin S
                    Hi Team,

                    Which email ID you want to write an email. I wrote to many emails, but no response from any of them. Also, i submitted the request through Y-axis website, but still no response from the Chennai marketing team who gave to worng promises.
                    Nov 28, 2020
                    Updated by Jebin S
                    Y-axis only wants to suck their clients money, once they get the money they dont even bother to repond back. I didnt receive any communication from customer relationship department. Without resolving the issue how this complaint can be marked as closed.

                    I want resolution for this.
                    Before enrolling i asked many times will this pandamic affect the job search, but i was informed that this is not an issue and made me to enroll by giving me wrong promise. You might have told me that the situation is not good for job search and asked me to enroll once everything is normal.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      BeenaAntony
                      Sep 24, 2020
                      Report
                      Copy

                      Address: kurumkattumoolayil house nethaji road, palarivattom po, kochi
                      Website: nil

                      Complaint against y axis overseas consultant, hyderabad office - refund needed

                      Dear team,

                      Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

                      I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

                      In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

                      Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

                      Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

                      When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

                      Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.
                      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2020
                      Y-Axis Overseas Careers Customer Care's response
                      Dear BeenaAntony,

                      Please write to [protected]@y-axis.com.

                      Our customer relationship department will address your concern.

                      Regards,
                      Y-Axis Customer Service
                      [protected]
                      Verified Support
                      Sep 29, 2020
                      Y-Axis Overseas Careers Customer Care's response
                      Dear Beena antony,

                      Thanks for taking time in writing to us!

                      We truly apologize for any kind of inconvenience caused to you.

                      We are glad that our Immigration Consultant and also our Process Expert have contacted you and were able to explain you on all the pointers.

                      We truly value your business with Y-Axis.

                      Best regards,
                      Client Relationship Officer
                      Y-Axis Overseas Careers
                      Sep 29, 2020
                      Updated by BeenaAntony
                      Unfair reply. No support
                      Sep 29, 2020
                      Updated by BeenaAntony
                      I need the fund back which i have paid in advance for the process ie 59500/- i know it was taken by givong false information and your consultant knows am not eligible on this process.

                      Get me refund at the earliest
                      Oct 04, 2020
                      Updated by BeenaAntony
                      Please update status on my above complaint
                      Verified Support
                      Oct 27, 2020
                      Y-Axis Overseas Careers Customer Care's response
                      Dear Antony,

                      Customer relationship department is reviewing complaint.

                      Please email [protected]@y-axis.com for feedback and complaints.

                      Best regards,
                      Client Relationship Officer
                      Y-Axis Overseas Careers
                      Oct 28, 2020
                      Updated by BeenaAntony
                      I already done several reminder mails even u turn off your eyes. You people cheating customers by taking money and in between without giving any proper response simply closing the customer login the amount which paid for complete migration process. No kne given you rights to close a file which is taken on word of a migration process by taking 59500/- . Otherthan that i paid an amount approx 45000/in other process so my total loss is 1lack rs. This file was openef by giving several information by your staff even after taking the money she ran some where. Other process consultant wss big zeros than amjad it service provided by him only for 2 month. Since last one year i have done all process follow up with iqas until i get my eca positive report, immediately after i have found my file closed and my login doesn't there. How can it done by you.. it does meant proof of cheating many customers are cheated like this and they never make tgeir sound or you shut their mouth with dramatic plays. I need my mone 59500 @any cost. If you are unable to process my file why you have taken my money... i never aimed to stop the deal when i get my eca... i need an answer. Else will go for further until i grt my answer
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prajwal Shende
                        Sep 5, 2020
                        Report
                        Copy

                        Myself prajwal shende, pursuing bachelor of management science (Bms) in mumbai university. As of sept 2020, final semester examination of bms is yet to take place due to covid-19 pandemic. After completion of my graduation, i was then planning for pursuing post graduation in canada including placement thereafter.
                        In order to achieve my dream of pursuing post graduation in canada, in january 2020, i contacted y-axis vashi navi mumbai for admission application services in canadian universities including coaching and student visa processing. Y axis was to provide following stage-wise services:
                        Stage1: a course recommendation with maximum 5-10 (As per the product) eligible and closely matching universities/institutes.
                        Stage2: english coaching (Classroom / online classes).
                        Stage 3: preparation of sop/lor/resume from y-axis. Only one profile per sop/lor/resume provided per service request with 1-2 modified drafts.
                        Stage 4: processing maximum 3-5 (As per the product) admission applications that client (You) choose to apply for universities or institutes.
                        Stage 5: visa application for one o[censored]niversity /institute that client decides to proceed.

                        Job search services deliverables include preparation of strategy report;international resume;linkedin profile;resume marketing service to y-open jobs; resume marketing service to y-zapping;

                        On 19th and 20th february 2020, i paid collectively rs 90153, vide invoice solution-24735 and solution-24802 for comprehensive services offered by y-axis. And i started interacting with y-axis for scouting suitable university in canada.
                        Meanwhile, covid pandemic started and my plans of pursuing postgraduation in canada got hazy and unclear due to prevailing unclear scenario about education in canadian university. Due to covid-19 pandemic, i cancelled my plans for postgraduate education in canada. Now, when i am asking for refund, the consultancy is reluctant and misleading me that the agreement is signed.
                        Deliverables of agreement were not complied due to prevailing pandemic, i am fully justified in getting refund.
                        This is absolutely unprofessional and unethical on the part of y-axis to deny me refund. It is causing me mental stress and trauma
                        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                        Feb 14, 2022
                        Updated by Prajwal Shende
                        This issue is not resolved and y axis is yet to provide me a refund. I haven't used any of the service till now. So the contract is still in binding.Provide me a closure to this matter asap
                        Apr 28, 2022
                        Updated by Prajwal Shende
                        This pertaining issue is still not yet resolved. Y axis are legitimate scammers who are refusing to refund my whole money despite not availing their services. After calling the representative they tried to cut me short by offering 18% of what we paid. As I've mentioned before the contract is still binding and we deserve our money. If Y-axis fails to provide me with appropriate resolution, the organization will face the legal implications.
                        Dear Prajwal Shende,

                        We acknowledge the receipt of the concern you have raised, Please be informed that our concerned Student Counselor spoke to you and addressed on all the pointers you mentioned.

                        Sir, Its not you, Global we all have been effected by this Pandemic situation, However we are not supposed to loose hope and confidence and stop everything.

                        As per the assurance given to us, You wanted to wait for some time and then we will keep connecting with you and will keep providing you all the updates.

                        Best regards,
                        Client Relationship Officer
                        Y-Axis Overseas Careers
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pprabhakaran
                          Sep 4, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Y-Axis Overseas Careers Prestige Meridian 1, Suite # 1112, 11th Floor,M.G.Road, Bangalore 560001.

                          I have applied for canada pr and they have promised they will give full support over the tenure and there is no support from their side and all the activities are by the applicants itself. It is been more than an year since i heard back from them. All they are interested are about the money to be paid and they will call you for payment. If each and every actions are done by the applicants why they are charging this whole load of money. I dropped an email on august 24, 2020 requesting refund and there was no response from their end. I need full refund of the money paid till now.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                          Dear Prabhakaran Ranganathan,

                          We acknowledge the receipt of the concern you have raised.

                          Please be informed that we all are going through this tough phrase of Global Pandemic situation and everyone are trying to over come the challenges and the hurdles we are facing.

                          As our Process team has been speaking to you and they will provide you an amicable solution for the concerns you have raised.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sai Suman Chintala
                            Aug 16, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Road No.36, Jubilee Hills Hyderabad-500 033

                            Immigration and overseas job constitution service provider.

                            Y-axis overseas careers
                            3rd floor, fortune atrium opp: chutneys restaurant
                            Road no.36, jubilee hills hyderabad-500 033
                            www.y-axis.com
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                            Aug 16, 2020
                            Updated by Sai Suman Chintala
                            I wanted to file a complaint against Y-Axis for fraudulent service, cheating people and ruining their dreams.

                            I am also a victim of Y-Axis where they have provided 100% assurance of getting PR visa before processing fee payment, once they payment is done they started saying that I need to upgrade my profile as it is not qualifying for visa approval. It was all fake service they are all frauds, cheaters I have payed almost INR 1 lakh and when I asked for atleast minimum refund considering the COVID situation, they have directly denied. So I have decided to proceed legally.
                            Dear Sai Suman,

                            When we have reviewed the case we found that you informed us already your dissatisfaction to us in July 2020, Our Team Manager has contacted you and have explained everything to you in detail.

                            The profile selected is the sole discretion of the Immigration Authority as we provide consulting services only and has no association with any of the Immigration Authority. Hence, in no way, we guarantee that the client will receive a visa from the Immigration Authority.

                            Also, we can check your profile with other countries as well but you are not ready for that too.

                            Sir, you know that from the beginning we have maintained transparency, Further to this our Client Relationship team would review it and we will be more than glad to help you further on the same.

                            Best regards,
                            Client Relationship Officer
                            Y-Axis Overseas Careers
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Khadeer Khasim
                              Aug 7, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              After filing the below compliant, y-axis has not bothered to look into it and closed my ticket abruptly without a proper reason. The solution provided to my ticket does not solve the issue raised.

                              Look into it at the earliest and refund my money!

                              Solution details:
                              Client will think again and update

                              Ticket #: 01981358
                              Subject: refund token amount
                              Ticket date #:3/8/2020
                              Feb 8, 2021
                              Complaint marked as Resolved 
                              After raising a compliant using this forum, I was successfully able to receive my full refund amount. I encourage all consumers who have issues with any good or service availed from any vendor to raise their voice on this platform for quick resolution.
                              Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                              Dear Khadeer Khasim,

                              We acknowledge the receipt of the concern you have raised and our respective member has contacted you and clarified the concerns.

                              Post which our dedicated Client Relationship team has been trying to reach you, we are sending calls and emails but none of them are answered. We would appreciate if you please write to us with the best time to reach you or reply to our email then we will be more than glad to help you further on the same.

                              Best regards,
                              Client Relationship Officer
                              Y-Axis Overseas Careers
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Muhammad.ali21
                                Jul 18, 2020
                                Report
                                Copy

                                Refund Complaint

                                Address: 00ZU

                                Hello,

                                I registered with y-axis uae branch on 2017 for my canada pr visa and while applying i clearly asked them about the available options and i was told that i will get pr as there are many options in different provinces.

                                Once i registered they told i have to score individual 6 in ielts. I gave my ielts and finally entered ee pool and from their words now it is 2020 there is no progress. Actually they are...
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy
                                P
                                pavan manipal
                                Jun 29, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hyderabad

                                Hello,

                                I registered with y - axis for my canada pr visa and while applying i clearly asked them about the available options to get pr with existing ielts score and i was told that i will get pr as there are many options.

                                Once i registered they told i need to increase my ielts score to enter express entry pool in order to get more options. I gave my ielts and finally entered ee pool and now it is more than a year and there is no progress.

                                In between the y-axis representative told me to pay some money to anyone at manitoba, canada to give a declaration as a friend to get a pnp easily. This type of illegal and unprofessional approach was suggested. So, i asked them to refund my money and they are telling refund is not possible.

                                Also, they have not mentioned about the time frame till when the service is valid and now they are telling it is valid for one year only.

                                I registered with y-axis uae branch but i am an indian staying at qatar and the head office is in india.

                                I have call recordings with the representative where i asked the about the pr assurance with existing ielts score and there was positive reply and also the call recording of the conversation regarding bribing someone at canada.
                                Feb 3, 2021
                                Complaint marked as Resolved 
                                I received partial refund from Y-axis
                                Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                                Dear Pavan Raj,

                                We have reviewed the details and we acknowledge the concern you have raised.

                                Our respective team is already reviewing your concern and have been trying to reach you.
                                Please reply to our sent email so that we do the needful.

                                Best regards,
                                Client Relationship Officer
                                Y-Axis Overseas Careers
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit