Y-Axis Overseas Careers Complaints & Reviews

I have paid initially 93000/- for Canada immigration process and they urged me to pay full amount within a month itself.So I paid and later came to know that I am not eligible for Canada immigration due to age limit and requested for refund.Last 2 years I struggling.But amount not refunded back.Again, May 2021 they suggested me for German Visa which costs around Rs 45000/- But again I insisted me to pay remaining amount.But there was no proper response about the remaining balance but they enrolled in German visa. But my family members are torturing me to refund back the entire amount and so I decided to withdraw from Y-axis and requested for refund again.Being a lady, I am getting more pressure from my family to get back the money.I cried several times with y-axis team to refund back my money.Tofay they sent mail that they will refund back only Rs.20000/- How can my family members accept this? I don't have any other option to live with my family. Please refund back me 75, 000/- Otherwise, I can't survive in my family.The Only option is I have to die Kindly understand and help me

Thanks,
Maheswari Raja

Hello, my name is vijay kumar, I have been trying to contact y-axis ever since I have paid the money by the first quarter of this year and there has been no response. They sent me a punch list which was fulfilled by me even in spite of the pandemic, I had completed the documents and send it across to y axis and it's almost close to two months there has been no response. They have no proper consultants they don't study the case properly they just randomly keep telling the same story to every person without knowing the case. They have changed more than four consultants for my spouse dependent immigration process and all of them are not in line with what exactly they want. They don't know exactly needs to be done. I have been trying to contact the final consultant his name is ateeq and has been no response whenever I happen to get him on the the phone he keeps promising me in the next five minutes and once the call drops he will never be found again. I have been trying to contact y axis by emails and landline which is a system which is totally worthless and keeps telling that is either busy or is not an unable to get connected. frankly they have no interest in doing any work at all. I have been promised by one of their consultant senior consultant Rajeshwar Rao who's sitting in Hyderabad had promised me that everything will be legitimate everything will be on time nothing has been on time and it's more than two months after prior to my 3 months earlier payment and no response. I am trying to understand what exactly they have done so far also after paying 56000 rupees just for their punch list . I look forward or I would like kindly request you to refund my money

Hi,

Yaxis representative ms Priyanka lokhande has made it clear that you will get your refund whatever happens in canadq p.r process

And now she even not responding to a text sms while collecting fees 89, 000 she was continuesly following up on calls sms and mails now I am only following and no body cares and nobody responding

They have making a loot of innocent people just to take their fees they are making false promises

I strongly ask yaxis management to look into it if they are not aware what their sales representative are doing to take fees from customers

And if management knows then both are frauds all sales team and company

I want my refund its all hard earned money and you are fooling around and playing with peoples emotions

Y -axis kolkata branch is fraudsters ..Mr sourav dutta from y axis consultant makes innocent people fool...When i went there to know more about the thing how to go canada for work ..Mr sourav said that you can go for work permit canada and he said i will sit for interview and your cv looks good .And you are good to go..After he charged me rs 45000 inr i got a call from vijay a laxmi job artist she said me on phone that i got your case and i will be marketing your cv ...Its just nonsense guys..Don't fall on their trap they only copy & paste the other resume format and applied on behalf to gc jobs canada and other portals which we can do ourselves also.After i was having a close watch on this people work what they are doing then at sudden my job artist changed from vijay a laxmi to laveenya she always asking me to access my google account password ...As she as not carrying the activities of sending a mail everyday .She signed off automatically from my google account ...As when the times comes to send my strategy report she ask google access password and send my cv by copying & pasting to show they r working on my profile .. They charged me rs 45000 which is hard earned ..I will suggest everyone please don' t fall on trap of y axis...They not even bother to call the clients once they charged the money ... Only they make you fraud for 2 to 3 weeks by sending a copy paste mail to recruiters& i even call recruiter in canada via skype call they said that they have nothing to do with y axis ..Its only making fraud and many clients already went through same ..Whenever i call them they said that yor complaint is forwarded to concern department ...But no call is coming to solve the queries from their side.. I will make sure to file law suit against y axis and consultants for cheating.. A lum sum of hard earned amount..

Y axis is fraudsters ..Mr sourav dutta from y axis consultant makes innocent people fool...When i went there to know more about the thing how to go canada for work ..Mr sourav said that you can go for work permit canada and he said i will sit for interview and your cv looks good .And you are good to go..After he charged me rs 45000 Inr i got a call from vijay a laxmi job artist she said me on phone that i got your case and i will be marketing your cv ...Its just nonsense guys..Don't fall on their trap they only copy & paste the other resume format and applied on behalf to gc jobs canada and other portals which we can do ourselves also.After i was having a close watch on this people work what they are doing then at sudden my job artist changed from vijay a laxmi to laveenya she always asking me to access my google account password ...As she as not carrying the activities of sending a mail everyday .She signed off automatically from my google account ...As when the times comes to send my strategy report she ask google access password and send my cv by copying & pasting to show they r working on my profile .. They charged me rs 45000 which is hard earned ..I will suggest everyone please don' t fall on trap of y axis...They not even bother to call the clients once they charged the money ... Only they make you fraud for 2 to 3 weeks by sending a copy paste mail to recruiters& i even call recruiter in canada via skype call they said that they have nothing to do with y axis ..Its only making fraud and many clients already went through same ..Whenever i call them they said that yor complaint is forwarded to concern department ...But no call is coming to solve the queries from their side.. I will make sure to file law suit against y axis and consultants for cheating.. A lum sum of hard earned amount..

Y axis is fraudsters ..Mr sourav dutta from y axis consultant makes innocent people fool...When i went there to know more about the thing how to go canada for work ..Mr sourav said that you can go for work permit canada and he said i will sit for interview and your cv looks good .And you are good to go..After he charged me rs 4500 inr i got a call from vijay a laxmi job artist she said me on phone that i got your case and i will be marketing your cv ...Its just nonsense guys..Don't fall on their trap they only copy & paste the other resume format and applied on behalf to gc jobs canada and other portals which we can do ourselves also.After i was having a close watch on this people work what they are doing then at sudden my job artist changed from vijay a laxmi to laveenya she always asking me to access my google account password ...As she as not carrying the activities of sending a mail everyday .She signed off automatically from my google account ...As when the times comes to send my strategy report she ask google access password and send my cv by copying & pasting to show they r working on my profile .. They charged me rs 45000 which is hard earned ..I will suggest everyone please don' t fall on trap of y axis...They not even bother to call the clients once they charged the money ... Only they make you fraud for 2 to 3 weeks by sending a copy paste mail to recruiters& i even call recruiter in canada via skype call they said that they have nothing to do with y axis ..Its only making fraud and many clients already went through same ..Whenever i call them they said that yor complaint is forwarded to concern department ...But no call is coming to solve the queries from their side.. I will make sure to file law suit against y axis and consultants for cheating.. A lum sum of hard earned amount..

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Y-axis customer relationship officer, Rafay Saddiqui, promised to refund the complete amount I paid, INR 14, 750 on 17th April and made me fill a form.
But after that he started to constantly harass me to mark my complaint resolved on consumer forum before the refund is made and said if I don't mark it resolved the refund it will get delayed. When I refused to mark my complaint resolved, he changed his statement and said that I will not get my refund at all till I mark my grievance resolved. The company is forcing me to indulge in malpractices, by making me mark a grievance resolved before it is resolved.

Finally, on 27th April he said that I will receive the refund the same week and he will keep me updated. Now it's 1st May and I haven't received any update neither I have received any money from y-axis. I have all the proof, emails and call records of y-axis misleading me and cheating me of money without providing any service.

A representative started approaching me for Canada PR Visa in 2019.I was a little skeptical initially but later the same person convinced me to apply for their services as my comprehensive score was very competitive at that particular time. He started calling me day in and day out for registration. In the meantime, I had researched about the process and the company and was pretty satisfied with reviews (I wish I had dig deeper).Subsequently, I paid them them around 1.5 lakhs in order to start my process. This payment was in 2 installments and mode of payment was Credit Card. I was provided receipts of the same as well over email from Y-Axis. Then comes the actual thing with which I have issue genuinely. The sales person called me up and insisted to arrange around 6-7 lakhs in my account to be eligible for the Canada PR as this is very important otherwise the candidature will be rejected. I told him that he should have told me this thing during the initial communication between us such that I would have applied for the PR once I had arranged the said amount in my account. I felt cheated yet I started to try and arrange such a big amount but failed miserably. When I contacted my account manager for refund she told me straight away that the process can be halted for some time but no refund of the money is possible.
It's impossible for me to arrange such a big amount as I have been burdened by the same credit card repayment. Hence, here I am writing a complain about the transparency issue in the communication regarding the amount that was only communicated once I had paid around 1.5 lakhs. I need complete refund in my case as now I am unable to make my ends meet. Request urgent intervention of concerned authorities to resolve this case of fraudulent activity by Y-Axis

Hi,

I was told that the CRM team will call me back for my refund request.
However, ever since then my calls are not answered neither my emails are reverted.

I will need a call back from the team ASAP.

These people have charged us a fees of Rs 4000/- for assistant in arranging recruitment services for any International country Germany UAE etc

Big fraud and were planning to charge lacs of rupees for Canada but we got safe

Need a refund of this amt asap

Contact
[protected]@gmail.com

I want to state my dissatisfaction over the way in which our case has been handled by Y-AXIS. There are few points I wanted to make:
1. We enquired Y-axis for OINP HCP and Post ITA services and we got a quote for both, according to which we made the payment on 9th Feb’2021.
2. We received the agreement copy after we made the payment. The agreement copy was incorrect and was a like a general draft. It had no proper mention of the services desired by us. It was purely for Post ITA, whereas our requirement is for both OINP and Post ITA.
3. After chasing them for 2 days, we were assigned a consultant, who had no idea about our case and stream. When we spoke to the assigned consultant, he was unaware of our profile details and he even misguided by sharing false information about the processes. Later on, a senior tried to clear the air but we had lost the confidence by then.
4. Moreover, we were never given any official checklists or any sort of consultation as we had not signed the agreement. But why was this not discussed with us transparently earlier by Y-Axis? I specifically asked them on 9th and 10th, if there's anything pending from our side? And the answer was 'No'.

I have decided to opt for a refund as I have been unable to avail any services from y-axis teams since the day of my payment. I am utterly disappointed at the way Y-axis is managing my case. I had requested for my refund on 11th evening and since then Y-axis is just beating around the bush and whiling away. In fact, their team is even avoiding our calls now and escaping from us, as evident in their behavior. We did not expect Y-axis to be among those unprofessional firms who simply dupe their customers off their hard earned money for 0 value addition.
There has to be transparency with customers and Y-axis never put things on the table clearly for us as stated above. They never informed us about any refund policy before initiating the payment or even at the time of quotation. This is highly unprofessional. We request y_axis to please do the needful for our refund here as we are not contractually bound by Y-AXIS for any services and it is unethical and illegal for Y-AXIS to not issue a complete refund of INR 48, 342/-

On 29 Jan 2020 I paid Y-axis Rs. 3304 for a detailed evaluation of my candidacy for Australia and Canada. They send me a report saying that I should apply to Canada (my 1st preference was Australia) as my chances of securing a PR in Canada was very good. They also told me that my score will come up to 418.
At this stage they told me my bachelors and masters are valid for Canada as per their evaluation report. At this stage they did not inform me that the average score that Canada is accepting candidates is around 460-475 and that my score of 418 is too low (deliberate hiding of facts). They repeatedly insisted that my candidacy is very strong (misleading information).

On 8 Feb 2020, I paid Y-axis Rs. 82, 502 for the Canadian PR programme and immediately applied for Education equivalency service via WES (world education services). Due to the pandemic my report was delayed and I received my report on 29 July 2020 saying that only my bachelors is recognized. As my masters is not recognized my score drops to 380 and have absolutely no chance of getting a PR invite. After repeated emails to Y-axis CEO (Xavier Augustin) and Head of customer relations (Madhulatha B) I am not getting any favourable response. (bad customer service).
Moreover, the signed agreement (in case my credential assessment turns inequivalent) clearly entitles me to a 70% refund.

My entire candidacy was based on the fact that as per the Y-axis initial report for which I paid Rs. 3304, I was told that I will get a bachelors and masters equivalency. Now Y-axis is not acknowledging this and saying that they are not responsible that I have not received a masters equivalency. My points difference because of this approximately 40 points (my points goes from 418 to 380). Moreover, at the initial stage they never informed that the minimum score needed is upwards of 460.

Madhulatha has sent me couple of emails initially offering me 20% refund, then 30% refund and the last offer was 35% refund. I have told them as their own agreement it states 70% refund and nothing less than this is acceptable.

Madhulatha is also pushing me to take the IELTS English language test and spend another Rs. 30, 000 and I have informed her that there is no point in me spending any more money as even with the best IELTS score I still stand to get only 380 points which is way lesser compared to the score in the Y-axis report and significantly lesser compared to the Canadian govt. requirement.

Total expenses till date –
Y-axis evaluation report – Rs. 3, 304 (for Canada & Australia).
Y-axis Canada PR fee – Rs. 82, 502.
WES fees – Rs. 25, 861 (for self & spouse).
Y-axis Education transcript fees – Rs. 7, 080 (for self & spouse).
Total: Rs. 1, 18, 747.

I have only requested Y-axis to refund the Canada PR fee of Rs. 82, 502 and not the entire amount I have invested because they have falsely claimed that I have a strong candidacy.

Please help me to resolve this extremely bad episode of my life and help me to get my deserved refund as Y-axis has stopped responding to me via email.

Look at what Y-axis do to me. I paid them 1 lakh 18 thousands. Due to their massive ignorance and false information, i had to withdrew. For Can-Mrps full service, they refund only 50%, but i let that slide. Now i want a refund for JAS-Y international resume, which i never use or will never use due to their rubbish resume, which i could tell that, they just copy paste from the internet. My resume and cover letter is made by Challa Abhishek. He did a terrible job. I am asking the refund for the money i didn't use, but Lopamudra Mohanty and her Manager Paidipate Omender and Asst. Manager Ramesh Shenoy refused. Why could i just give my hard earned money to this lazy workers and fake company, who just trying to please people with their lies.? If they don't respond to me within 3 days, I will take legal action.

First of all, they promised to refund if things don't work. I was given a very bad resume by their team in a day time and I had to put all work and prepared my resume. Next, they fake consultant at abroad and nobody will offer job or schedule interview too.

I didn't get PR, and they are refusing to give refund. The employees are so rude, and they closing my refund request without consent.

Please do the needful.

Had applied and applied for immigration in y axis currently I just applied for exit formalities but not willing to refund my amount

I got into contract with Dec 2019 and after thorough discussion with Ms. Rajni around my profile and Ilets score and CRS score that I had she duped me with false promises of quality services and also assured that Y axis had an edge over other small scale consultancy. In entire 1 year process consultants have changed nearly 6 times with no intimation to me as a client. Each time I had to start from scratch, all services that were provided say around the ECA reports were also not uniform, each consultant had a separate way of advising me. The initial consultant made me book the original report for the ECA report whereas the 2nd assigned consultant mentioned you could have easily saved this money. Basic consultation around requirement of degree certificate they could not guide accurately. Moreover after association of more than 1 year i got to know in September 2020 that NOC they have assigned to my application is completely wrong and does not match to the one i had mentioned in the start of my contract.

Its been nearly 2 weeks now that they have stopped responding to my refund emails. As a service provider it is one of the worst organization I have come across. Duping individuals of their hard earned money on false play of quality delivery.

It is such a shame that they do not have courage to accept the false promises they made and attend to calls or reply to emails.

My hard-earned money cannot go to vain, i will need support of consumer helplines who can help with my refund. It was a huge amount of 80, 000/- that they charged from me.

I have used Y-Axis service last year to apply for my Canada PR although i have completed all formalities like ECA, IELTS etc etc but needed a expert to apply so that PNP application can add value as my score was low and as per discussion with Nishin ([protected]@y-axis.com ) Y Axis are expert and they can help to move application very fast. I trusted them and paid 70K INR as per their requirement and they took money before PR application itself. Since then i am chasing them as every month they will chase the service person and journey of chase starts from scratch explaining once again whats been done on and on ..Its been year and application is expired and i am now chasing them for refund as Y AXIS has failed to even provide a consultancy forgot about expertise but no response every day i send email and i get email we are looking into it but no refund..NEVER BURN YOUR MONEY WITH SUCH FRAUD COMPANY

Regards
Apoorv.[protected]@gmail.com

We made the payment(attached) to your organisation and got my report stating that I am eligible to apply for Canada PR thereby stating the minimum eligibility criteria of 67 points without disclosing the fact that the 67 points are just the bare minimum points required by every individual who so ever wants to apply for Canada PR instead of letting us know the full information.

My money (receipt attached) as finally deposited due to high pressure from Mr Dhandu Sai Kumar that you people have taken special approval for discounted price and if I delayed it any further, I will be required to pay revised higher fees. After deposited, Dhandu Sai Kumar disappeared like a thin air.

Also, Ma'am Anuradha, you assured that by the time I will be through with my IELTS some points will add up to my experience thereby hitting the required total (without disclosing the fact that it doesn’t make any difference how much experience one carries, the bare minimum requirement is just 3 years and points remain same for 3 years and above experience). But i have an experience of 2 years maximum.

I got my advice and knowledge through online and not from you. You just keep telling me to put my case on hold or process.

Finally, there was no requirement of technical assistance since every educated citizen of India can qualify for 67 points. So it was just a trick to earn and show fake professionalism when even you were aware of this thumb rule that anyone calculate points online with the help of google. Apart from that the technical assessment does not carry the appropriate knowledge and clear route of making my application success like (IELTS actual requirement, and reason is to lossing client till result).

Since I have faced high level of frustration and harrashment in dealing with you, I request you to do not force me to use my knowledge and practice with your organisation and help me with refund of my entire amount together with interest from the time it was deposited with your organisation without any further delay. And don't force me to take IELTS class again free of cost or proceed with my application. Today my concern is only my challenges and my refund, don't force me to make it social.

I neveeeerr agreed to go further with Student Visa process and i just ask Anuradha for different study options. The mail she sent me also included.

I approached Y-axis for FInland job search. I asked them before enrolling about the global job market and they promised me that the job market is good and forced me to enroll and i paid them Rs. 40000 through my credit card because i dont have money with me in the month of April. They promised that i will get the job for sure in any of the European countries. After they start the process, i haven't even got any positive response from any of the employer. When i enquired about it, they said that the employers will respond after two or three months. But it is more than six months, but i haven't get any response from the emplyers. When i contacted Y-axis they said that the contract is over and now they are not responding at all. They say that they will arrange call back from the concern person, but no call back or response till now. The consultant name is Vinoth and the lead name is Jaishankar who cheated me during the pandemic situation.

Please take necessary action on the consultancy and save other people from them.

The complaint was resolved without my knowledge and did not get any solution for my issue.

My previous complaint link"https://www.consumercomplaints.in/y-axis-overseas-careers-y-axis-cheating-c...⇄

Thanks,
Jebin S.

Hope you take this mail seriously... I’m just under graduated student...I completed my Bachelors in 2020 August...I want to do MS in abroad...
I registered for Y axis in June 2020... I’m in contact with my consultant since then... till now I have paid nearly 65 thousand... because I trust your service...but what’s happening here...
I have listed the complaints... please take them seriously...

1) They have short listed the universities...in which some are going to be teach in German language( how can I study whole thing in German?...I have informed them previously that I want English teaching universities only)

2) Application process have some technical issues it seems...They have filled some 8 pages and telling me to do the rest ( actually from the beginning) If I’m doing all these things Why should I pay so much of money...

3) I want to go for summer intake... They are not informing about deadlines properly... The only blame I’m getting continuously is I took IELTS in October... that’s why everything got delayed...if they have strictly told about the deadlines why should I delay in taking exam...

4) changing of consultant is again creating big confusions regarding universities n all

5) contacting them is a very big issue again...I don’t know how my phone will be not reachable for you guys only...But during payment time my phone will be all fine...I get calls regularly to do the payments

6) they used to say summer intake is not possible because I delayed it because of IELTS...Now they did mistakes and suddenly deadlines are not over it is possible for summer intake...

I really don’t know what’s happening...I never ever suggest this consultancy for others... please at least provide me a good service because it’s already late...or Let me have my money back...

Please please take this seriously