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Y-Axis Overseas Careers Complaints & Reviews

4.4
Updated: Jun 11, 2026
Complaints 253
Resolved
217
Unresolved
36
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Y-Axis Overseas Careers reviews & complaints page 7

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C
Chhunthang
Nov 30, 2020
Resolved
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Resolved

I stopped using their service immediately when i realised this whole thing was a scam. Send money to my agent Mr. Dhandu Sai Kumar and soon after that he directed me to talk to Mr. Syed Tajuddin and many other people.

I took IELTS class from them and also they made a resume for me which is a complete rubbish.

Dhandu Sai Kumar kept calling me before he received money, once he received money, he never bother to call me or email me anymore.

After getting money, i never heard from you people. This whole y-axis is completely a scam and the people are rubbish. They will ask to send you money and once you do that you will never hear from them at all.

Dhandu Sai Kumar, i heard you got promoted and won't be able to take my case anymore. I need my money back, you used to call asking for money every now and then.

I will uploaded all the receipt and conversation from Y-axis.
Aug 7, 2021
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2020
Y-Axis Overseas Careers Customer Care's response
Dear Chhunthang,

Please write to [protected]@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service
[protected]
Verified Support
Dec 09, 2020
Y-Axis Overseas Careers Customer Care's response
Dear Chhunthang,

We acknwowledge the receipt of the concern you have raised.

Our Process team is working on it and we will be more than glad to help you further on the same.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
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    Rahulsurivihana
    Nov 1, 2020
    Resolved
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    Resolved

    Why is a consultant accepting student visa applications if ielts is not completed. We are been told to pay for the college admission fees as we would get conditional offer letter. However it’s all cheating and no guidance given to us at all. No reply from
    Branch manager too we have to call them every now and then.
    Aug 5, 2021
    Complaint marked as Resolved 
    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
    Dear Rahulsurivihana,

    We appreciate if you can publish your details too, then raising a complaint with a hidden identity.

    Y-Axis has an exclusive Customer relationship department, to address dejected clients. We will do a thorough investigation on the matter and provide with an amicable solution. If you are our registered client, please share your identity and let us know your concerns in detail to [protected]@y-axis.com.

    As long as, the identity is not shared and you write to us about the complaint, we disagree with the comments posted.

    Best regards,
    Client Relationship Officer
    Y-Axis Overseas Careers
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      BeenaAntony
      Oct 31, 2020
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      Complaint against y axis overseas consultant, hyderabad office - refund needed

      Dear team,

      Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

      I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

      In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

      Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

      Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

      When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

      Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.
      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
      Verified Support
      Nov 02, 2020
      Y-Axis Overseas Careers Customer Care's response
      Dear Beena antony,

      We acknowledge the receipt of the concern you have raised.

      Our team has earlier dicussed everything with you in detail and we are further discussing on the same with you and we will be more than glad to provide an amicable solution for the same.

      Best regards,
      Client Relationship Officer
      Y-Axis Overseas Careers
      Nov 03, 2020
      Updated by BeenaAntony
      I have not received any updation.i need answer why my file closed in between without giving any proper answe after taking partial amount of rs 59500/- what are the next process and what assistance you provided on process to get it done???
      Verified Support
      Nov 04, 2020
      Y-Axis Overseas Careers Customer Care's response
      Dear Beena antony,

      Our Client Relationship team has discussed with you and they are already in communication with you.

      Please allow them some time to get back to you and we will provide an amicable solution for the same.

      Best regards,
      Client Relationship Officer
      Y-Axis Overseas Careers
      Nov 27, 2020
      Updated by BeenaAntony
      Refunded closed the complaint
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        SinghChandrakesh
        Oct 30, 2020
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        Address: Pune

        I was associated with Y-Axis for 11 months, during the lockdown situation, I was given an option to work from home. Just like me there were several employees who were given this option and the work timings were 9:30 AM to 7:30 PM.
        After 2 months I was told by Branch Head that this is your last month and I was told to write an email for the same if I want my experience letter & Full & Final settlement money that includes my 2 months’ salary & incentives.
        I have been trying to HR people on several numbers and since March 2020. Initially they were disconnecting the calls & later they switched off the phones. I even wrote multiple emails requesting them to provide me the experience letter & FNF settlement amount as Reminder-1, Reminder-2 & more. But there was no response. I tried contacting my Branch head, she never received my calls, I sent her reminder messages on whatsapp she never replied. I called my team leader, she replied office is closed due to corona situation.
        Now I once again called several times post lockdown & sent messages to HR once again this month & finally one of the HR (Mansi) she received the call & she spoke so rudely & in an unprofessional manner she told me to contact your branch manager.
        I am now again trying to contact my branch head & she is not responding at all. Please note that the company never stopped it’s operations. Not even during the lockdown as we all were working from home.
        You may get an idea how professional this organization is. If they don’t care about their internal clients (employees) what could be their attitude & approach towards their clients.
        There are people in this organization who are working for more than 2-3 years. They have made sale of visas to so many people but if you ask them about their success ratio. It’s pathetic. They cheat their clients, they block their nos. they lie to clients that the person is on leave or he/she has left the company.
        Believe me they claim that Y-axis is India’s no.1 immigration company. They are actually very unprofessional company having no ethics for their clients or employees. For more details, please read their reviews on social media. It’s really pathetic.
        I am daring to raise my voice after almost 5-6 months. Y-axis is a cheater.
        BEWARE WHILE YOU ARE APPROCHING TO SUCH IMMIGARTAION COMPANIES.
        Your time & money is at a high risk.
        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
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          Beena Antony
          Oct 26, 2020
          Resolved
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          Resolved

          Address: Y axis overseas consultant , Hyderabad

          Complaint against y axis overseas consultant, hyderabad office - refund needed

          Dear team,

          Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

          I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

          In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

          Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

          Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

          When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

          Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.
          Aug 5, 2021
          Complaint marked as Resolved 
          Y-Axis Overseas Careers customer support has been notified about the posted complaint.
          Verified Support
          Oct 27, 2020
          Y-Axis Overseas Careers Customer Care's response
          Dear Antony,

          Customer relationship department is reviewing complaint.

          Please email [protected]@y-axis.com for feedback and complaints.

          Best regards,
          Client Relationship Officer
          Y-Axis Overseas Careers
          Verified Support
          Oct 30, 2020
          Y-Axis Overseas Careers Customer Care's response
          Dear Beena Antony,

          We acknowledge the receipt of the concern you have raised.

          Our team has earlier dicussed everything with you in detail and we are further discussing on the same with you and we will be more than glad to provide an amicable solution for the same.

          Best regards,
          Client Relationship Officer
          Y-Axis Overseas Careers
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            J
            Jebin S
            Oct 15, 2020
            Resolved
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            Resolved

            Address: Adyar, Chennai
            Website: www.y-axis.com

            I approached Y-axis for FInland job search. I asked them before enrolling about the global job market and they promised me that the job market is good and forced me to enroll and i paid them Rs. 40000 through my credit card because i dont have money with me in the month of April. They promised that i will get the job for sure in any of the European countries. After they start the process, i haven't even got any positive response from any of the employer. When i enquired about it, they said that the employers will respond after two or three months. But it is more than six months, but i haven't get any response from the emplyers. When i contacted Y-axis they said that the contract is over and now they are not responding at all. They say that they will arrange call back from the concern person, but no call back or response till now. The consultant name is Vinoth and the lead name is Jaishankar who cheated me during the pandemic situation.

            Please take necessary action on the consultancy and save other people from them.

            Thanks,
            Jebin S.
            Nov 28, 2020
            Complaint marked as Resolved 
            This issue is not resolved. No one from Y-axis contacted me for this concern
            Y-Axis Overseas Careers customer support has been notified about the posted complaint.
            Verified Support
            Oct 15, 2020
            Y-Axis Overseas Careers Customer Care's response
            Dear Jebin S,

            We acknowledge the receipt of the concern you have raised.

            We have been always transparent to you in sharing everything from you and nothing is hidden from you.

            We have informed you that getting a positive response is always the discretion of the employer as per the need of the business. However, we have worked on the same.

            Please allow us to review and we will surely provide an amicable solution for ths same.

            Best regards,
            Client Relationship Officer
            Y-Axis Overseas Careers
            Oct 16, 2020
            Updated by Jebin S
            Before enrolling i asked many times will this pandamic affect the job search, but i was informed that this is not an issue and made me to enroll by giving me wrong promise. You might have told me that the situation is not good for job search and asked me to enroll once everything is normal.
            Verified Support
            Nov 02, 2020
            Y-Axis Overseas Careers Customer Care's response
            Dear Jebin S,

            Please write to [protected]@y-axis.com.

            Our customer relationship department will address your concern.

            Best regards,
            Client Relationship Officer
            Y-Axis Overseas Careers
            Nov 28, 2020
            Updated by Jebin S
            Hi Team,

            Which email ID you want to write an email. I wrote to many emails, but no response from any of them. Also, i submitted the request through Y-axis website, but still no response from the Chennai marketing team who gave to worng promises.
            Nov 28, 2020
            Updated by Jebin S
            Y-axis only wants to suck their clients money, once they get the money they dont even bother to repond back. I didnt receive any communication from customer relationship department. Without resolving the issue how this complaint can be marked as closed.

            I want resolution for this.
            Before enrolling i asked many times will this pandamic affect the job search, but i was informed that this is not an issue and made me to enroll by giving me wrong promise. You might have told me that the situation is not good for job search and asked me to enroll once everything is normal.
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              BeenaAntony
              Sep 24, 2020
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              Address: kurumkattumoolayil house nethaji road, palarivattom po, kochi
              Website: nil

              Complaint against y axis overseas consultant, hyderabad office - refund needed

              Dear team,

              Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

              I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

              In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

              Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

              Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

              When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

              Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.
              Y-Axis Overseas Careers customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2020
              Y-Axis Overseas Careers Customer Care's response
              Dear BeenaAntony,

              Please write to [protected]@y-axis.com.

              Our customer relationship department will address your concern.

              Regards,
              Y-Axis Customer Service
              [protected]
              Verified Support
              Sep 29, 2020
              Y-Axis Overseas Careers Customer Care's response
              Dear Beena antony,

              Thanks for taking time in writing to us!

              We truly apologize for any kind of inconvenience caused to you.

              We are glad that our Immigration Consultant and also our Process Expert have contacted you and were able to explain you on all the pointers.

              We truly value your business with Y-Axis.

              Best regards,
              Client Relationship Officer
              Y-Axis Overseas Careers
              Sep 29, 2020
              Updated by BeenaAntony
              Unfair reply. No support
              Sep 29, 2020
              Updated by BeenaAntony
              I need the fund back which i have paid in advance for the process ie 59500/- i know it was taken by givong false information and your consultant knows am not eligible on this process.

              Get me refund at the earliest
              Oct 04, 2020
              Updated by BeenaAntony
              Please update status on my above complaint
              Verified Support
              Oct 27, 2020
              Y-Axis Overseas Careers Customer Care's response
              Dear Antony,

              Customer relationship department is reviewing complaint.

              Please email [protected]@y-axis.com for feedback and complaints.

              Best regards,
              Client Relationship Officer
              Y-Axis Overseas Careers
              Oct 28, 2020
              Updated by BeenaAntony
              I already done several reminder mails even u turn off your eyes. You people cheating customers by taking money and in between without giving any proper response simply closing the customer login the amount which paid for complete migration process. No kne given you rights to close a file which is taken on word of a migration process by taking 59500/- . Otherthan that i paid an amount approx 45000/in other process so my total loss is 1lack rs. This file was openef by giving several information by your staff even after taking the money she ran some where. Other process consultant wss big zeros than amjad it service provided by him only for 2 month. Since last one year i have done all process follow up with iqas until i get my eca positive report, immediately after i have found my file closed and my login doesn't there. How can it done by you.. it does meant proof of cheating many customers are cheated like this and they never make tgeir sound or you shut their mouth with dramatic plays. I need my mone 59500 @any cost. If you are unable to process my file why you have taken my money... i never aimed to stop the deal when i get my eca... i need an answer. Else will go for further until i grt my answer
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                Prajwal Shende
                Sep 5, 2020
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                Myself prajwal shende, pursuing bachelor of management science (Bms) in mumbai university. As of sept 2020, final semester examination of bms is yet to take place due to covid-19 pandemic. After completion of my graduation, i was then planning for pursuing post graduation in canada including placement thereafter.
                In order to achieve my dream of pursuing post graduation in canada, in january 2020, i contacted y-axis vashi navi mumbai for admission application services in canadian universities including coaching and student visa processing. Y axis was to provide following stage-wise services:
                Stage1: a course recommendation with maximum 5-10 (As per the product) eligible and closely matching universities/institutes.
                Stage2: english coaching (Classroom / online classes).
                Stage 3: preparation of sop/lor/resume from y-axis. Only one profile per sop/lor/resume provided per service request with 1-2 modified drafts.
                Stage 4: processing maximum 3-5 (As per the product) admission applications that client (You) choose to apply for universities or institutes.
                Stage 5: visa application for one o[censored]niversity /institute that client decides to proceed.

                Job search services deliverables include preparation of strategy report;international resume;linkedin profile;resume marketing service to y-open jobs; resume marketing service to y-zapping;

                On 19th and 20th february 2020, i paid collectively rs 90153, vide invoice solution-24735 and solution-24802 for comprehensive services offered by y-axis. And i started interacting with y-axis for scouting suitable university in canada.
                Meanwhile, covid pandemic started and my plans of pursuing postgraduation in canada got hazy and unclear due to prevailing unclear scenario about education in canadian university. Due to covid-19 pandemic, i cancelled my plans for postgraduate education in canada. Now, when i am asking for refund, the consultancy is reluctant and misleading me that the agreement is signed.
                Deliverables of agreement were not complied due to prevailing pandemic, i am fully justified in getting refund.
                This is absolutely unprofessional and unethical on the part of y-axis to deny me refund. It is causing me mental stress and trauma
                Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                Feb 14, 2022
                Updated by Prajwal Shende
                This issue is not resolved and y axis is yet to provide me a refund. I haven't used any of the service till now. So the contract is still in binding.Provide me a closure to this matter asap
                Apr 28, 2022
                Updated by Prajwal Shende
                This pertaining issue is still not yet resolved. Y axis are legitimate scammers who are refusing to refund my whole money despite not availing their services. After calling the representative they tried to cut me short by offering 18% of what we paid. As I've mentioned before the contract is still binding and we deserve our money. If Y-axis fails to provide me with appropriate resolution, the organization will face the legal implications.
                Dear Prajwal Shende,

                We acknowledge the receipt of the concern you have raised, Please be informed that our concerned Student Counselor spoke to you and addressed on all the pointers you mentioned.

                Sir, Its not you, Global we all have been effected by this Pandemic situation, However we are not supposed to loose hope and confidence and stop everything.

                As per the assurance given to us, You wanted to wait for some time and then we will keep connecting with you and will keep providing you all the updates.

                Best regards,
                Client Relationship Officer
                Y-Axis Overseas Careers
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                  pprabhakaran
                  Sep 4, 2020
                  Resolved
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                  Resolved

                  Address: Y-Axis Overseas Careers Prestige Meridian 1, Suite # 1112, 11th Floor,M.G.Road, Bangalore 560001.

                  I have applied for canada pr and they have promised they will give full support over the tenure and there is no support from their side and all the activities are by the applicants itself. It is been more than an year since i heard back from them. All they are interested are about the money to be paid and they will call you for payment. If each and every actions are done by the applicants why they are charging this whole load of money. I dropped an email on august 24, 2020 requesting refund and there was no response from their end. I need full refund of the money paid till now.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                  Dear Prabhakaran Ranganathan,

                  We acknowledge the receipt of the concern you have raised.

                  Please be informed that we all are going through this tough phrase of Global Pandemic situation and everyone are trying to over come the challenges and the hurdles we are facing.

                  As our Process team has been speaking to you and they will provide you an amicable solution for the concerns you have raised.

                  Best regards,
                  Client Relationship Officer
                  Y-Axis Overseas Careers
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                    Sai Suman Chintala
                    Aug 16, 2020
                    Resolved
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                    Resolved

                    Address: Road No.36, Jubilee Hills Hyderabad-500 033

                    Immigration and overseas job constitution service provider.

                    Y-axis overseas careers
                    3rd floor, fortune atrium opp: chutneys restaurant
                    Road no.36, jubilee hills hyderabad-500 033
                    www.y-axis.com
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                    Aug 16, 2020
                    Updated by Sai Suman Chintala
                    I wanted to file a complaint against Y-Axis for fraudulent service, cheating people and ruining their dreams.

                    I am also a victim of Y-Axis where they have provided 100% assurance of getting PR visa before processing fee payment, once they payment is done they started saying that I need to upgrade my profile as it is not qualifying for visa approval. It was all fake service they are all frauds, cheaters I have payed almost INR 1 lakh and when I asked for atleast minimum refund considering the COVID situation, they have directly denied. So I have decided to proceed legally.
                    Dear Sai Suman,

                    When we have reviewed the case we found that you informed us already your dissatisfaction to us in July 2020, Our Team Manager has contacted you and have explained everything to you in detail.

                    The profile selected is the sole discretion of the Immigration Authority as we provide consulting services only and has no association with any of the Immigration Authority. Hence, in no way, we guarantee that the client will receive a visa from the Immigration Authority.

                    Also, we can check your profile with other countries as well but you are not ready for that too.

                    Sir, you know that from the beginning we have maintained transparency, Further to this our Client Relationship team would review it and we will be more than glad to help you further on the same.

                    Best regards,
                    Client Relationship Officer
                    Y-Axis Overseas Careers
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                      Khadeer Khasim
                      Aug 7, 2020
                      Resolved
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                      Resolved

                      After filing the below compliant, y-axis has not bothered to look into it and closed my ticket abruptly without a proper reason. The solution provided to my ticket does not solve the issue raised.

                      Look into it at the earliest and refund my money!

                      Solution details:
                      Client will think again and update

                      Ticket #: 01981358
                      Subject: refund token amount
                      Ticket date #:3/8/2020
                      Feb 8, 2021
                      Complaint marked as Resolved 
                      After raising a compliant using this forum, I was successfully able to receive my full refund amount. I encourage all consumers who have issues with any good or service availed from any vendor to raise their voice on this platform for quick resolution.
                      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                      Dear Khadeer Khasim,

                      We acknowledge the receipt of the concern you have raised and our respective member has contacted you and clarified the concerns.

                      Post which our dedicated Client Relationship team has been trying to reach you, we are sending calls and emails but none of them are answered. We would appreciate if you please write to us with the best time to reach you or reply to our email then we will be more than glad to help you further on the same.

                      Best regards,
                      Client Relationship Officer
                      Y-Axis Overseas Careers
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                        P
                        pavan manipal
                        Jun 29, 2020
                        Resolved
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                        Address: Hyderabad

                        Hello,

                        I registered with y - axis for my canada pr visa and while applying i clearly asked them about the available options to get pr with existing ielts score and i was told that i will get pr as there are many options.

                        Once i registered they told i need to increase my ielts score to enter express entry pool in order to get more options. I gave my ielts and finally entered ee pool and now it is more than a year and there is no progress.

                        In between the y-axis representative told me to pay some money to anyone at manitoba, canada to give a declaration as a friend to get a pnp easily. This type of illegal and unprofessional approach was suggested. So, i asked them to refund my money and they are telling refund is not possible.

                        Also, they have not mentioned about the time frame till when the service is valid and now they are telling it is valid for one year only.

                        I registered with y-axis uae branch but i am an indian staying at qatar and the head office is in india.

                        I have call recordings with the representative where i asked the about the pr assurance with existing ielts score and there was positive reply and also the call recording of the conversation regarding bribing someone at canada.
                        Feb 3, 2021
                        Complaint marked as Resolved 
                        I received partial refund from Y-axis
                        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                        Dear Pavan Raj,

                        We have reviewed the details and we acknowledge the concern you have raised.

                        Our respective team is already reviewing your concern and have been trying to reach you.
                        Please reply to our sent email so that we do the needful.

                        Best regards,
                        Client Relationship Officer
                        Y-Axis Overseas Careers
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                          A
                          Aravindsan
                          from Bengaluru, Karnataka
                          Jun 5, 2020
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                          Address: Suite 1112, Prestige Meridian, 1, Mahatma Gandhi Rd, Bengaluru, Karnataka 560001, India

                          Hi all, i have enrolled for a pr process in y-axis and the outcome was completely terrible. My request is to work on the ielts score 8+ and then google the process of immigration, things are pretty well written for all the immigrants in simple english.
                          Pls dont approach any consultants especially this y-axis consultancy they are one of the frauds and no 1 cheaters. They will convince saying you will get job in some or other province and beg to make the payment. Not to forget the long pages of documents and will insist to read a table more specifically which will be the portion of payment for refund, but there will be hidden things in the agreement they will not allow to read also;
                          At the time of refund they dont even bother to call us tooo,... They keep saying try to work on ielts. Heights!
                          They have taken 68000 and they have not done anything...
                          Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                          Jun 18, 2020
                          Updated by Aravindsan
                          Hi Team,

                          My complaint has not been answered.

                          Please assist in providing a resolution to the raised complaint

                          Thanks
                          Jun 22, 2020
                          Updated by Aravindsan
                          I tried reaching the Y-Axis team on the number provided, it says Airtel number is currently not working . Basically the number is not functioning, it's an inactive number.

                          Please help in this case to resolve the complaint as early as possible.

                          Thanks
                          Jun 30, 2020
                          Updated by Aravindsan
                          Hi Team,

                          This is not happening.

                          Y-Axis team is not doing anything to resolve the issue.

                          They are making false claims as to someone contacted me, but nobody from their team contacted me till date.

                          Can you help to resolve this issue at the earliest. I want my fully refund of money which I paid to Y-Axis.

                          This is ridiculous.

                          Thanks
                          Aravind
                          Dear Aravind Sankar,

                          We acknowledge the concern you have raised and our team kept reaching you but our calls are not answered, Neither our emails are replied.

                          Request you to reply to our sent email so that we will look for the feasible time and we will be more than to help you further on the same.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Aravindsan's [Complaint's author] reply, Jun 18, 2020
                          Hi,

                          I have replied to all your emails, please don't make a false statement.

                          I had clearly mentioned on the time to reach me with the contact number but nobody from your team called up.
                          I think you are setting up a false case and trying your best to not assist the customers.

                          I have raised this complaint and I want a full refund of my money.

                          Please action on this at the earliest.

                          Thanks
                          Aravindsan's [Complaint's author] reply, Jun 18, 2020
                          As I already said, I replied to all your emails with the contact number but nobody called me.

                          I also asked for the contact number of your's but for that also I didn't get a proper response.

                          Please provide your contact number, I can call you.

                          Hope you understand.

                          Thanks
                          Dear Aravind,

                          Sir, Team has been trying to reach you and you directly have the details of your Process Consultant and you scheduled a call already.

                          Please be rest assured that we will provide you an amicable solution for the same.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Aravindsan's [Complaint's author] reply, Jun 25, 2020
                          Hi,

                          I am not sure what amicable solution you would provide if you are not willing to take the call or respond either via whatsapp number or the designated landline number.

                          Let me know how you are going to provide an amicable solution for this issue.

                          I tried reaching the Y-Axis team on the number provided, it says Airtel number is currently not working . Basically the number is not functioning, it's an inactive number.

                          Thanks

                          Thanks
                          Aravind
                          Dear Aravind Sankar,

                          We are glad that our respective Manager called and discussed with you and have provided an amicable solution to you.

                          We truly value your business with Y-Axis.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Aravindsan's [Complaint's author] reply, Jun 30, 2020
                          Hi Y Axis Team,

                          I am not sure what you are talking about here.
                          Nobody called me, are you joking here.

                          Who is that Manager that you are referring to in your comment, hope it's your illusion.

                          Can you resolve this issue at the earliest. I want my fully refund of money which I paid to Y-Axis.

                          This is ridiculous.

                          Please don't cheat the customers.

                          Thanks
                          Aravind
                          Dear Aravind Sankar,

                          We are glad that our respective Manager called and discussed with you and have provided an amicable solution to you.

                          We truly value your business with Y-Axis.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Aravindsan's [Complaint's author] reply, Jun 30, 2020
                          Hi Y Axis Team,

                          I am not sure what you are talking about here.
                          Nobody called me, are you joking here.

                          Who is that Manager that you are referring to in your comment, hope it's your illusion.

                          Can you resolve this issue at the earliest. I want my fully refund of money which I paid to Y-Axis.

                          This is ridiculous.

                          Please don't cheat the customers.

                          Thanks
                          Aravind
                          Dear Aravind Sankar,

                          Sir, Our team has been trying to reach you and you have not answered the calls.

                          We certainly want to help you, You have to help us to help you so please reply to our sent email so that we can connect with you.

                          Best regards,
                          Client Relationship Officer
                          Y-Axis Overseas Careers
                          Hi Axis Team,

                          Neelima from your team reached out to me on July 08 2020, I had given the reason for my complaint.

                          I had asked for the full refund of my money, you acknowledged and now no body came back after this conversation. It's been a month now since the last conversation where you agreed to come back with a resolution.

                          This is cheating...

                          Please respond

                          Thanks
                          Aravind
                          Hello Consumer Complaints Team,

                          My complaint has not made any progress for the last two months, it's in the same stage.

                          Y-axis team has cheated me and now they are not even providing an amicable solution.

                          I had already asked for the refund of my money but nobody responded till date.

                          Please take this to the next level and help me to get my refund of money from Y-Axis team at the earliest.

                          Thanks
                          Aravind
                          Hello Consumer Complaints Team,

                          My complaint has not made any progress for the last three months, it's in the same stage.

                          Y-axis team has cheated me and now they are not even providing an amicable solution.

                          I had already asked for the refund of my money but nobody responded till date.

                          Please take this to the next level and help me to get my refund of money from Y-Axis team at the earliest.

                          Thanks
                          Aravind
                          Y-Axis Overseas Careers Customer Care's response, Jan 13, 2021
                          Verified Support
                          Dear Aravindsan,

                          Please write to [email protected].

                          Our customer relationship department will address your concern.

                          Regards,
                          Y-Axis Customer Service
                          7670800000
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                            subhragencare
                            from Kolkata, West Bengal
                            Apr 15, 2020
                            Resolved
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                            Resolved

                            Address: 169/P-59,Ho Chi Minh Sarani,Behala,Kolkata-700061

                            Dear sir,
                            This is to inform you that i have registered with y-axis for job opportunities at singapore and paid rs.43720/- at kolkata.
                            Mr. Harmeet singh at kolkata was my job recruitment consultant and i was assured with ample of job opportunities at singapore but iam very much dissappointed as they have not been able to provide me with a single opportunity to face an interview. Since i have not received any job opportunity service for which i paid the amount so please help me to get refund back of my hard earned money as early as possible.
                            Regards,
                            Subhrajit brahma.
                            Mob-[protected].
                            May 21, 2020
                            Complaint marked as Resolved 
                            Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                            Apr 15, 2020
                            Updated by subhragencare
                            Dear Sir,
                            This is to inform you that I have registered with Y-Axis for Job opportunities at Singapore and paid Rs.43720/- at Kolkata.
                            Mr.Harmeet Singh at Kolkata was my job recruitment consultant and I was assured with ample of job opportunities at Singapore but Iam very much dissappointed as they have not been able to provide me with a single opportunity to face an interview. Since I have not received any job opportunity service for which I paid the amount so please help me to get refund back of my hard earned money as early as possible.
                            Regards,
                            S.Brahma.
                            Verified Support
                            Apr 20, 2020
                            Y-Axis Overseas Careers Customer Care's response
                            Dear Subhrajit Brahma,

                            We acknowledge the concern you have raised and we have a dedicated Client Relationship team so that we will review the case and we shall come back to you with an amicable solution on the same.

                            Best regards,
                            Client Relationship Officer
                            Y-Axis Overseas Careers
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                              sheikh09ali
                              Mar 31, 2020
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                              Address: New Delhi, New Delhi, Delhi, 110017

                              For the past two years i had been promised job assistance and pr by various staffs of y-axis however this january i am told that they were only engaged for pr application hence no job assistance or pr assistance can be provided. The only help with the application process which is absolutely free if one does that from cic website. While signing up i was asked to pay for one state job search along with pr. I was given assurance of the job plus they applauded about my experience, english proficiency and education. I paid for everything or processes they initiated just to let me know that i do not even qualify for pr. After spending more than 1 lakh rupees and lingering for two years they said i don't stand a chance for pr or job. I am told to pay more money to renew the contract with y-axis. I kept writing to various people at y-axis just to hear that they can't help. They only needed money to run their scam for a service which is absolutely free for all pr applicants.
                              Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2020
                              Y-Axis Overseas Careers Customer Care's response
                              Dear Sheikh Ali,

                              We acknowledge the concern you have raised and our concerned team is trying to reach you and the calls are unanswered. Kindly answer our calls or respond to our email with the best time to reach you so that we can do the needful.

                              Please be assured of our amicable solution for the same.

                              Best regards,
                              Client Relationship Officer
                              Y-Axis Overseas Careers
                              Apr 07, 2020
                              Updated by sheikh09ali
                              I haven't received any email or calls. I hope you got my number and email right
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                                A
                                Akanksha Deshwal
                                Feb 27, 2020
                                Resolved
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                                Resolved

                                Hello,

                                I am writing this mail in reference of consultancy services.
                                I went this counsultancy for asking about abroad education but they were just talking about them that their consultancy is best and showed me only the beautiful things for convencing me. But because they were charging in full before starting the procedure, i doubted but their member whatsapp me for 2 weeks continuously for convencing me. When i finally submitted the consultancy fees in may 2019. I asked for 2019 october intake. The assigned cp (Suparna) contacted me and gave university options. I selected one of the university and paid the university application fees. After few weeks i received an email that out of 20 eur only one eur received. I contacted my cp and she asked me to contact bank only. When i didn't get reply from bank, i asked for help from my cp but she couldn't help and later i asked to forward my application to other university as i paid consultancy fees for 3 universities and i already told my budget to ipshita (My consultant). I didn't receive any reply after that. I contacted many times and later i got to know that my cp was changed without any prior information. I contacted my new cp (Sreenivas) and the consultant many times. Once or twice i received the reply but it wasn't relevant. They wrote on email that they forwarded my application and when i asked them about the university and country where they applied, they asked me back where i want to apply and asked the course and country again and again but not forwarded anything. And now i am not getting any reply from them. I saved all the chats and email how the consultant promised fake and guaranteed for admission and all and asked me to submit the fees and now not replying or working on my application.
                                The gave me hope but they only took money from me and no help.
                                Studying abroad is my dream but because of them it is not fulfilled because i paid them so they an help me but these people are not helpful and promised fake every time.
                                Regards,
                                Akanksha
                                Apr 14, 2020
                                Complaint marked as Resolved 
                                Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 14, 2020
                                Y-Axis Overseas Careers Customer Care's response
                                Dear Akanksha Deshwal,

                                Thank you for letting us know your concerns. We regret the inconvenience caused.

                                As our respective team member has called and assisted you with all required information, Our Team of Expert is reviewing your case and shall update you regularly.

                                If you have Concern/query please do write to [protected]@y-axis.com We will be glad to assist you.

                                Best regards,
                                Client Relationship Officer
                                Y-Axis Overseas Careers
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                                  ngmoradiya
                                  Feb 19, 2020
                                  Resolved
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                                  Resolved

                                  Address: 4th Floor, Santha Lakshmi Building, Road No - 36, Jubilee Hills Hyderabad, Hyderabad, Andhra Pradesh
                                  Website: www.y-axis.com

                                  A consultant by name of aditya shah, got in touch with me around june 2019, when i was searching for canda express entry immigration consultants.

                                  The salesperson of the company bragged about how professional the y-axis is it's one of the biggest consultants in india.

                                  At first, they charged 3540 for the assessment of my profile. When i received the profile report it turned out to just wikipedia info about canada and immigration, and possible points i may get if i apply for immigration. (Later on when i visited other consultant's office, he simply calculated my crs score on paper right in front of me. No 3540 for checking eligibility) however, i didn't fight with them for this small amount.

                                  Aditya shah told me they would charge 1, 00, 000 rupees for managing the entire express entry process to canada. When i refused he came up with a discounted quote. 70k. That included online coaching for one month for myself and my spouse.

                                  Once i receive my eca and got the ielts result, i received a call from a designated consultant saying that he will create express entry profile for me and close the case. If i receive the invitation to apply for a visa i have to purchase their services again.!!!

                                  When i opposed it and asked them to honor the commitments made by aditya shah, i've found out that aditya has left the company and they also told me that i've signed a contract that says y-axis will charge extra for visa processing. Well, first of all, i've signed the contract only after making the payment. And second, it was a very lengthy contract that no one reads. We simply go by the words of the company person who is talking with us.

                                  I've asked the consultant not to create express entry profile and complained to the ahmedabad office where aditya used to work. The person who answered my call told me that he will forward my complaint to another team and he will make sure that y-axis honor the commitment made by aditya shah.

                                  After tedious follow-ups of two weeks, i've received a very rude answer. They said people comes and goes. They will not believe the words of aditya and only stick to the contract. So i've demanded the refund, and the case was again assigned to someone else. That someone again forwarded the case to another person.

                                  The last person i've talked to offered to refund 50% of whatever left after deducting coaching class payment. Of the 70k, they charged approx 20k for coaching. That leaves 48852 for express entry services. From which i've been offered around 24k as a refund.

                                  Now, i wasn't willing to let go of my hard earn money for nothing. And also considering the fact that y-axis consultant filled online application for eca, which is required to apply for express entry, i didn't demand 100% refund but asked for 75% refund so i could move on with some other genuine consultants who don't hide facts just to make sales.

                                  After exchange of many emails and calls, i've been told by the person who was managing a refund, that 50% is their final offer.

                                  So i had two options. Take half the money or fight in social media to expose these people and make other immigration aspirants aware of falling in the trap.

                                  I've chosen the second one. This white-collar theft must be stopped. How dare someone can say that "people come and go" about their own employees.

                                  I'm not complaining about their higher rate. They may charge million dollars. It's up to y-axis how much to charge for services and up to candidates who are willing to pay.

                                  My fight is against, hiding the fact, misinforming the candidates about what they are paying for. Even today, no y-axis salesperson reveals upfront that, they are charging only for creating express entry profile, and candidates have to pay again for visa assistance. And candidates like me are tormented and mentally harassed when they realize that they have been created, and they hardly got anything for their hard-earned money.
                                  Feb 21, 2020
                                  Complaint marked as Resolved 
                                  resolved
                                  Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2020
                                  Y-Axis Overseas Careers Customer Care's response
                                  Dear Nikul,

                                  Thank you for letting us know your concerns. We regret the inconvenience caused.

                                  As our respective team member has called you and assisted you with all required information, Now we hope all your doubts/Queries have been resolved.

                                  If you still has any doubt /Query please feel free to write us on [protected]@y-axis.com . We will be Happy to assist you.

                                  Best regards,
                                  Client Relationship Officer
                                  Y-Axis Overseas Careers
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                                    Mons_D
                                    Feb 18, 2020
                                    Resolved
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                                    Resolved

                                    Address: Andheri West, Mumbai City, Maharashtra, 400058

                                    Horrible experience with y-axis we started the process in 2018 april with sweets talk from aparna thite who was an trainee learning the process we paid rs 2500 for techinical evaluation and within half after some magic they sent me an email stating the report is positive for the next process they quoted me total price inr 1, 05, 625+18% gst= inr 1, 24, 637.5
                                    Post discount inr 73, 438+18% gst = inr 86, 657 i paid the final amount and that was the end, you have to follow up with the day in out leaving your work
                                    To get the updates consultant in hyderabad are not aware about the process and are sleeping all the time every week you have sent them a reminder.. Never go with y axis they just know to fool around and not return hard earn money back... Biggest mistake..
                                    Mar 23, 2020
                                    Complaint marked as Resolved 
                                    Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2020
                                    Y-Axis Overseas Careers Customer Care's response
                                    Dear Client,

                                    Our Respective wants to connect with you to address the grievance but we are not able to trace out your details in our database with mentioned ID So Request Please provide YRN (Y-Axis Registration Number) or registered contact details / Email ID on [protected]@y-axis.com so that we can arrange a callback and assist you after reviewing the case.

                                    At any stage, your concerns are important to us and shall be resolved with a valid solution. Your patience and understanding during this period are highly appreciated.

                                    Thanks for your support.

                                    Best regards,
                                    Client Relationship Officer
                                    Y-Axis Overseas Careers
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                                      Bedabati Nath
                                      Feb 17, 2020
                                      Resolved
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                                      Resolved

                                      I paid the full amount for applying jobs for different countries and the things were taken care by mr. Pawan kumar from bangalore branch but they are such irresponsible and used to give excuses every time that the person is not available for your call, within a year they responded only while paying money not while i was in doubt, it was just a waste.
                                      Mar 23, 2020
                                      Complaint marked as Resolved 
                                      Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 21, 2020
                                      Y-Axis Overseas Careers Customer Care's response
                                      Dear Client,

                                      We regret the inconvenience caused.

                                      We would like to connect with you please share your registered contact details of Y-Axis as we are not able to trace you out in our database and please free to write to us at [protected]@y-axis.com. We will be glad to help you.

                                      Best regards,
                                      Client Relationship Officer
                                      Y-Axis Overseas Careers
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                                        UseMeNot
                                        Feb 7, 2020
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                                        Address: Andheri Sakinaka, Mumbai City, Maharashtra

                                        I had opted for australia immigration services in 2016 thg' y-axis. And just after the initial evaluation stage which was stated as 100% eligibility, i was requested to pay the full service amount to proceed with the process.

                                        The consultants have mastered the skill to lure the clients by saying it is the only right time to apply and you are sure to get the pr etc..

                                        I had to pay the entire fees in aud?? Now, this is a catch for all those who get into the trap for paying in aud and not inr. This is # as everything you have to pay from notary to ielts and then the pr fees, then for what is y-axis charging such a huge amount. Just to send mail reminders and giving false assurance???

                                        We get hipnotized by the idea of passing ielts/ pte as per their benchmark scores set for us during the evaluation. It's a lesson that it should be cleared first and then go for such consultants to file the pr. Like many, even i failed to clear pte after several attempts, plus after opting for their online course (Which again was not included in the full service). I'm shattered by the way they did not turn up even after mails and calls to help me what should be done next.

                                        There was not a single call in 2018 as they knew by the end of 2017 that there is very less chances of applying pr for my case. The only thing i received was subscribed mails from y-axis. By 2019 the rules were changed and they did not inform me until i got in touch with them after lot of difficulty. I had sent a cancellation and refund claim mail after being frustrated by this attitude, it was a week ago to their support team but none of them have reverted (More than 3days now). Such a shame! You guys have crossed all the limits of fraudulent behavior and detoriating your own reputation in the market.
                                        Y-Axis Overseas Careers customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 21, 2020
                                        Y-Axis Overseas Careers Customer Care's response
                                        Dear Client,

                                        We regret the inconvenience caused. We would like to connect with you as we are not able to trace out your details in the database with mentioned ID So Please share your registered contact details of Y-Axis.

                                        Please free to write to us at [protected]@y-axis.com. We will be glad to help you

                                        Best regards,
                                        Client Relationship Officer
                                        Y-Axis Overseas Careers
                                        Feb 24, 2020
                                        Updated by UseMeNot
                                        What do you mean by [protected]?? Sending us an invalid email-id, for showing you replied and acknowledged.
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