Yaantra — Mobile repairing service

Address:	A- 47, A Block, Sector 58, Noida, Uttar Pradesh 201301
Website:	yaantra.com

Dear Sir,
For your information yaantra service professional pickup my redmi note 3 phone from my home on date[protected] with request id (352714) and during pickup phone service professional checked phone and found it was working on continuous charging and all function are working fine and headphone jack symbol is showing on top of screen, same they mentioned on service request form after that one week one service professional from yaantra side reached at my home to return my phone and as per him phone in not serviceable but when we ask to return my phone on same condition which they received from my home he try to start phone but phone can not start as same as they pickup after that i show service request form to service person clearly mention on form phone is working on continuous charging after seen everything he accept there is failure from yaantra side and he pickup same mobile and inform to us he will return phone after repair but after 18 day no response from yaantra side, in between they try to send my mobile phone by courier but i refuse to accept this phone by courier and finally it seem they stole original parts from mobile and they dead my phone and they are not responding so kindly look into this matter and do the needful.