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Yaantra Complaints & Reviews

www.yaantra.com
3.1
Updated: Mar 30, 2026
Complaints 250
Resolved
148
Unresolved
102
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Yaantra reviews & complaints page 2

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S
sahaaa
Sep 1, 2021
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Address: peenya idustrial bangalore
Website: consumer comolaint

Yaantra

As i am the custome of yaantra mu id is 338570 i have given my phone for service in your institute there was no issues of display.. But when it was returned the mobile with service there was worst response by your institute and the display was in problem... So they told me to pay 8000 ... Even there was not done with thw service well...So i am not going t pay any amount i need my mobile back with the same cindition ...

Regards
Customr
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    M
    mustufa mirza
    Aug 30, 2021
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    Address: Hyderabad

    Hi,

    I gave my Lenovo laptop which was having boot issues along with an advance payment of Rs. 500 to Yaantra on 24th August 2021 against Service Request number 338486.

    After that it has been an endless wait, with false promises from Noida team that the local Hyderabad team will connect and resolve my issue.

    Leave aside resolving my issue, they are yet to diagnose the problem and inform me. Every time they ask me for one more day and its now 6 days, with no issue resolution in sight.

    Customer service number provided is always busy. I am now asking them to return back my laptop to me, as is, and they are delaying this ordeal further.
    Yaantra customer support has been notified about the posted complaint.
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    This has been resolved on 31st August
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      M
      mustufa mirza
      Aug 28, 2021
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      My request is 338486 is not yet serviced. Nobody is bothered to connect and provide a response.

      Was promised issue would be resolved in 3 days. And it seems the way ssue is not even diagnosed.

      Reaching customer care is impossible. They do not respond on Whatsapp and their number is not reachable.

      Better to get it repaired from a local vendor.
      Yaantra customer support has been notified about the posted complaint.
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      Hi Team,

      We have spoken with customer and updated him the status currently customer device is under repair and we will deliver the same in 48-72 hours.
      Reply
      On call I was promised an update in a day. Here you are mentioning delivery in 48-72 hours.

      Anyways it's almost 48 hours but not even problem diagnosis is shared.

      Your false promises and comittments are also inconsistent.
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        M
        Mryamraj322
        Aug 19, 2021
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        Address: Dharamshala cantt 12jskli rear location

        I bought a mobile phone oppo k3 blue on yantra. Com... Yesterday... ... I pay money 1294/- but my order is not published... How I contact you... With mobile no...
        Yaantra customer support has been notified about the posted complaint.
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        We request you to share the order/request id/ Mobile number so that we can assist you better.
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          S
          sonu@97singh
          Aug 7, 2021
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          (request id 335638)Took my phone on 23/07/2021 or said you will repair your phone in 3 days, today it is 7/08/2021 but my phone was not given
          Whenever you call in the device, it will give you tomorrow, but you can't meet
          And isca repair department does not even pick up the phone
          Yaantra customer support has been notified about the posted complaint.
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          We will deliver the phone by 11 August
          Reply
          sonu@97singh's [Complaint's author] reply, Aug 12, 2021
          today 12 august but my mobile not deliver (pls sir take a action )
          today my phone deliver (thank you so much consumer complaints)
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            K
            Kingsman110
            from Delhi, Delhi
            Aug 4, 2021
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            My Service ID on yaantra:330034. I gave my phone for repair for battery size increase issue then after 2 months battery again that issue came then I send phone again to Yaantra for repair in warranty after repair it came in condition of battery not charging and battery percentage indicator also not showing correct percentage of battery then again I sended now today I received 4 Aug 2021 phone condition is dead not even boting there is no rom or software in phone and screw of phone also missing thats all.
            Yaantra customer support has been notified about the posted complaint.
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            Hi Team,

            We have initiated re-pickup of customer phone
            Reply
            We have arranged re-pickup of the phone
            Reply
            We have initiated re-pickup of the phone for resolution
            Reply
            Kingsman110's [Complaint's author] reply, Aug 5, 2021
            When will be my phone pickup any date?
            When will be my phone pickup any date?
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              K
              krishnatinku
              Aug 2, 2021
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              Address: YAANTRA (OFFICE-A-47,Block-A,Sector-58 Noida(Delhi-NCR).
              Website: www.yaantra.com

              SIR
              I, KRISHNA KANT, have sent my mobile phone to YAANTRA (OFFICE-A-47, Block-A, Sector-58 Noida(Delhi-NCR). But condition of phone has become worse than before sending to Yaantra. Yaantra has changed battery of phone but Battery of phone is draining faster than before changing. It is told from Yaantra that older battery will be sent to me. But older battery is not given to me. Service of yaantra is not good.
              I want Yaantra to repair my phone properly in good manner in the same charge of 1000 rupees that I have paid.
              Im attaching RECEIPT BELOW.

              INVOICE/TICKET ID-NDA[protected]
              REQUEST ID-334594.
              Yaantra customer support has been notified about the posted complaint.
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              We have arranged re-pickup of the phone
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                S
                Sharmila lakshmi
                Jul 26, 2021
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                Address: Near vamshadhara high school, anjaneyanagar , moosapet , hyderabad , 500018

                We gave one plus 3 for display problem one month back, the team suggested To replace screen, and charged 4500 rupees towards repair. Then we noticed back camera not working because of screen fixation not properly done. Now we requesting to rectify the problem. They gave 3 months warrenty also..
                Yaantra customer support has been notified about the posted complaint.
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                  S
                  SharathMacharla
                  Jul 19, 2021
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                  Address: HYDERABAD

                  Just now got call from Yantraa Hyderabad office Prasad saying Device display internal damage not cover under warranty. How can the device get damaged without me using it for a single day and pickup boy took phone from me on saturday and alos took pictures of the device with no signs of damage and he communicated same with hyd yantraa team incharhge Prasad and now they are saying its damaged without me using it and saying he will return my phone without repairing. They have charged 2700 from me please return my money when you are not hoing to repair my phone
                  Yaantra customer support has been notified about the posted complaint.
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                  Display came out on the same dag when device was handed over to me
                  Reply
                  Hi,

                  This case has already been closed on 23 July in working condition after repair.
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                    A
                    Alwala
                    Jul 16, 2021
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                    Address: HYDERABAD, Snr palace plot 60 near pochamma temple sanjiveni medical Hall back side b.n.reddy

                    I pickup mobile phone but speaker not working lenovo p1 m40 please help me
                    Yaantra customer support has been notified about the posted complaint.
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                    Please ask customer to share complaint id
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                      anilrawat@123
                      Jun 12, 2021
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                      Address: A-47, sector-58, Noida (Delhi NCR) Uttar pardesh
                      Website: Www.yaantra.com

                      Company is not return my laptop and doing false promises talk to the repair team my laptop is switched off in running condition .i repaired it on yaantra . One hard disk and the graphic chip was repaired in the laptop.
                      I paid 7000 rupees for graphic chip and hard disk of 1TB. I repaired again my laptop in warranty period but the executives are not responding to me for one month. So requested to you that my laptop is repair fast in2 days only. Otherwise i will comlained the company in consumer court.
                      Yaantra customer support has been notified about the posted complaint.
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                        D
                        diwasubh3
                        from Bengaluru, Karnataka
                        May 25, 2021
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                        Resolved

                        A per charge and bill description it was supposed to replace the damaged component with new components but found cheated they just did soldering of damaged components.

                        Requested for:
                        1. Replacement of Hinge
                        2. Display cable replacement

                        but please attach a picture which shows,
                        1. soldering of damaged hinge
                        2. did not replace the display cable instead just rounded with tap for further damage.

                        Worst part of service is now my display got damaged, half side of screen are bluff.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Yaantra customer support has been notified about the posted complaint.
                        Verified Support
                        May 27, 2021
                        Yaantra Customer Care's response                         Hi We have received customer's complaint through mail. We will surely get this checked and resolve the issues on utmost priority.
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                        Hi Please share complaint id of the device so that we can check.
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                          parteek gupta
                          from Delhi, Delhi
                          May 25, 2021
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                          Resolved

                          I have given my mobile for repair where they have changed the display and battery. After getting repaired first time I have asked them that touch is very slow and its very hard to move the screen. They have picked it up again and asked me it will need to update the software. They did that along with my battery change. I doubt even they have checked it by their own. The touch is still painful. I have given 3400 for display and 800 for battery. After repairing it is worst to operate my phone.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Yaantra customer support has been notified about the posted complaint.
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                          Please ask customer to share complaint id
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                          Hi Please ask customer to share complaint id
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                            S
                            Shaikh tokir
                            May 18, 2021
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                            Resolved

                            Address: Sultanpura vadodara 390001

                            Phone give for repairing under the insurance on 27 th april 2021 and after i did payment also for repairing but still is not receiv to me
                            So when my product receive
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Yaantra customer support has been notified about the posted complaint.
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                            Please ask customer to share reference id.
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                              K
                              Khushal sstra4
                              May 14, 2021
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                              Resolved

                              Display is not working properly also I have followed them day by day no even attending phone no reply
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Yaantra customer support has been notified about the posted complaint.
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                              Please ask customer to share request id
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                                A
                                Ashish12Ax
                                May 10, 2021
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                                Yantra is fraud company.
                                These people say very well and promise, but their company is fraud ाAnd this company keeps the product and these people fraud with the people I will sugge all the customers to never give it for some repair or for replas. This company is a big fraud Plz be careful of this company
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                                  Pamu Bhatedia
                                  May 1, 2021
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                                  Address: House no 25/4,Jadunath enclave ,meerut cantt

                                  Hiii sir/ma'am mera nam ishwar singh hai r Maine redmi k20 pro returned kai liye btya tha and yantra customer care walo se bat bhi hyi but jb bhi call kro to inka ek hi jwab hai ki apka order dispatch ho gya hai r id mange to phone recive nhi krte ...Bebkuf bnaye ja rhe hai ...ap logo se request hai ki order id kai sath mujhe mera product wapis kiya jai...
                                  Yaantra customer support has been notified about the posted complaint.
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                                    M
                                    Mallanagouda BR
                                    Apr 30, 2021
                                    Resolved
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                                    Resolved

                                    As I have issues with laptop I had given it for repair which was picked up on 7th of April and as of today 30th April I haven't got my laptop. As due to covid 19 lockdown I am in my home town and I contacted yaantra almost 9-10 times by call and 5-6 times by mail as the return response I got was the email stated that delivery team will contact you at the time of delivery but no one contacted me so please I request to you file a complaint stating the interaction of the company and wasting my precious time.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Yaantra customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 03, 2021
                                    Yaantra Customer Care's response                                     We have dispatched the customer's device at his registered address but customer himself requested to dispatch phone at other address, We have already shared timeline as device will reach to office first then re-dispatch to other address
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                                    We have dispatched the customer's device at his registered address but customer himself requested to dispatch phone at other address, We have already shared timeline as device will reach to office first then re-dispatch to other address
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                                      N
                                      Nazir Muhammed
                                      from Delhi, Delhi
                                      Apr 29, 2021
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                                      Address: Bangalore

                                      Hi Team,

                                      Everyday your team is giving wrong promises .

                                      everyday i am waiting for my device still didn't receive my device .

                                      Request Id 328808
                                      Customer Id [protected]
                                      Customer Name Nazir .
                                      Status Sent to Brand SVC
                                      PickUp Date 19/04/2021
                                      JobWork Start Date 19/04/2021
                                      Gadget Type Laptop
                                      Brand Lenovo
                                      Model No Laptop Yoga 3
                                      Now I don't want to listen to anything from your end. any condition i need my laptop.
                                      your teams are providing all silly reasons daily .
                                      just feedback please teach something to your team members how to talk with people.
                                      they are so rude on call .[protected] this is lady she approved my order cost was 15500 that's also approved she said it ll take 3 working days now almost one week still i didn't receive my device i asked her if you can't control escalation please forward to manager she provide me managers no also but he is also .
                                      Yaantra customer support has been notified about the posted complaint.
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                                        C
                                        Chandansona love life Jai mahakal
                                        Apr 10, 2021
                                        Resolved
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                                        Resolved

                                        Address: Flat no 209 submit apartment Kaka dhabha sadguru

                                        Hello sir my phone return date is 7/04/2021...but my phone is not parsel for me so check your deatils
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Yaantra customer support has been notified about the posted complaint.
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                                        Hi Please ask customer to share request id or his registered contact number
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                                        Please ask customer to share request id of his phone or his registered contact details.
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