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Yaantra Complaints & Reviews

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Last updated Jan 16, 2024
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Yaantra reviews & complaints(249)

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V
Vishal Kumar Kushwaha
Jan 16, 2024
Jan 16, 2024
This thread was updated on Jan 16, 2024
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Fake service / stolen

I sent the iPhone 7 in for service. The phone was turned off due to a display issue, as it had not been used for the previous nine months. An official from Yaantra took pictures of the phone at that moment. A technician called me later and recommended that I replace the screen and the power on/off button. once that, I told them to change the display and power button. They now claim that the touch pad is broken, but once I clarified that it...
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D
Dhirendra.singh15
from Gurgaon, Haryana
Dec 5, 2023
Dec 30, 2023
This thread was updated on Dec 30, 2023
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HP Probook G3 440 Laptop

Address:Maruti Suzuki Sec 18 Gate No 1 Gurgaon Haryana

I raise a request for change of Keyboard & Touchpad on 7th Nov 2023 but it is very unfortunate that he send back after more than a week without raplacement and payment was done.
when raise complain than he again take the Laptop on 1dt Dec 2023 by Request Id -398380 but till now not ready to deiver it on daily basis new and new argument....
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S
Sujeet kr yadav
Nov 11, 2023
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Refusing to claim warranty

I made my device realme 2 pro screen replaced via yaantra . They replaced the screen and additionally provided 3 months of warranty. The mobile display didn't seem to be of perfect finishing so I returned and asked to properly fix the issue but thrice they returned the same so I paid 300 less. Lately i came to know that they have put oppo f9 pro display. Later device stopped working in 3 months so I asked for warranty claim but the pickup...
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N
Nilya_Salunkhe
Oct 12, 2023
Feb 16, 2024
This thread was updated on Feb 16, 2024
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Yaantra app keeps crashing,

After starting app and adding IMEI no. yaantra app crashes with showing popup Yaantra diagnostics keeps stopping. I'm stuck for exchanging my mobile....
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R
Rahul Teni
Jul 31, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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Damaged my Mobile screen

My mobile has liquid contact, I had given for repair, they just told earlier one IC would be required to replace and then told we can replace it.

They changed my mobile screen and now it has notable damage.

This is really fraud company should be aware of before giving anything to repair....
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M
mani040594
from Chennai, Tamil Nadu
May 28, 2023
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IMEI not captured in Flipkart Mobile Exchange

I have ordered Poco X5 pro 5g mobile for the exchange of redmi note 5 pro. When the delivery executive checked with the yaantra server and told that IMEI no is not matching and not accepting the mobile. But in other exchange sites when i enter the IMEI NO, its perfectly matching
Kindly solve the issue with the app that are not capturing IMEI no with the devices. Requesting yours reply asap....
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N
NANABHAU KUMAWAT
Sep 25, 2022
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Mobile repairing service is worst

Website:www.yaantra.com

Yantra is the biggest fraud company which uses its brand association with Flipkart for looting people.
I had reboot issue with my poco X3 pro which is one year old and out of warranty.As service center asked me to pay for the motherboard replacement which cost around 10k I prefer Yantra for the my phone repair.We agree for rupees 3500 if phone gets repaired successfully.
After one month they called me and asked for the 3500...
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N
Naveen Kadarappa
Sep 19, 2022
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Mobile Display

Address:2nd floor, sri chakravarthy complex, No. 53 to 58, VV Puram,, Sajjan Rao Circle,, Bengaluru, Karnataka 560004

I had requested for mobile display from Yaantra by paying 3000 and the Team replaced the display and handed over to me it was working fine for 3 hrs.
The next day when I tried to on it was blinking and Team came down the other next day and took the mobile mentioning it was a version issue and now claiming the led is damaged because of physical damage.
When I handed over the mobile there was not even a single line of damage was...
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S
Sudheer Burra
May 12, 2022
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Bad experience

Got to know about Yaantra from a friend and he had a good experience. Called customer service and explained the problem. Someone from the service team collected from home for a 100 rs pick-up charge. Got a call from Service Center stating a part should be changed and it will cost around 1200 rs. I denied it and asked how much you will give for my phone? He did not listen to me and started bargaining on the service charges and finally agreed...
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Address:Golden Enclave P H Road Chetpet Chennai 600031

Dear sir,

I purchased a refurbished Samsung Galaxy ( J2 Pro ) from your Chennai Service centre located Chetpet ( Opp Ega Theatre )
on 25.12.2021 for Rs 4100/

After purchasing the mobile phone I have to go through a lot of difficulties ultimately We sold back to Yaantra for Rs 2241./
on 7.3.2022 ( Buy back )

Following are the sequence of events that took place between 25.12.2021 and...
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S
sunil babuva
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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Honor 8 Smart Old And Not Compatible Display Fixed

Address:10 Shiva Complex Rajgopal Nagar Peenya 2nd Stage

Honor 8 Smart Display Having Too Much Flickring Now and They Tell Physicall Issue Charged 2700 R When I received it Was Fine But Day by Day Issue Is More Pls Fixed This Problem Has Soon As Possible Thanks...
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4
46b8339e9cfa4b9
Feb 22, 2022
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Mobile repairing service

Address:A- 47, A Block, Sector 58, Noida, Uttar Pradesh 201301
Website:yaantra.com

Dear Sir,
For your information yaantra service professional pickup my redmi note 3 phone from my home on date[protected] with request id (352714) and during pickup phone service professional checked phone and found it was working on continuous charging and all function are working fine and headphone jack symbol is showing on top of screen, same they mentioned on service request form after that one week one service professional from...
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A
Ashok Damani
from Jaipur, Rajasthan
Nov 25, 2021
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My laptop has been picked up since 30 days and not yet been returned

Address:Hyderabad

Hi, I handed over my laptop with some motherboard issue on 23rd Oct 2021, and I have not received it back yet. I am tired of calling them again and again, they are keep giving fake promises that they have handed my laptop over to logistic team. I am keep asking them to dispatch and provide me the tracking id. But they are not dispatching it and not providing any tracking id.
Please help me to get my laptop back. This seems to be a...
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A
Ambika191
from New Delhi, Delhi
Nov 8, 2021
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Phone not yet delivered

On 26th oct 2021 I received a call from yaantra representative..and i was highly entertained by him telling that my phone would be repaired within maximum 2-4 days. On 27th October 2021 my phone was picked up from home. And after that next day I received a call from yaantra that my phone has dispaly problem and back panel damaged. They told me it would cost me 5500. I told them I would let u know and same day i told them that couldn’t afford...
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J
jagguiitm
from Bengaluru, Karnataka
Sep 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken screen replacement with Defective screens and charged 5000/-

Address:Yaantra - Bangalore, 2nd floor, sri chakravarthy complex, No. 53 to 58, VV Puram,, Sajjan Rao Circle,, Bengaluru, Karnataka 560004

This is regard to by service requests 341603 and 341538.

I intend to write a long post, I'm having horrible experience with these service requests.

Yesterday I had given my oppo f3 and Coolpad cool1 for screen replacement with yantra. The technician came and replaced both screens and asked not to open the protective cover and plaster used to keep the glue at place for 3 hours. When we opened both phones after...
+1 photos
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Address:Ajmer mai Ravindra ji apple se

Yantra se samsung ka A20 mobile liya Ravindraji apple agent se jo ki touch kaam nahi kar rahaa, . Agent se second day complained ki to exchange ya repaired se manaa kar diya......
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V
vre
from Mumbai, Maharashtra
Sep 10, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung J7 max

Address:A-47, Sector-58, Noida (Delhi-NCR), Uttar Pradesh - 201301

I gave my mobile to yantra for repair. ID is-337180. yaantra has repair it and return back to me. when i checked it my mobile was not working. again i called to yaantra and share mobile issue video to him. then he told me we will pickup your phone and resolve your issue. today almost 15 days completed but no one coming and pickup my phone. every day they told me will be let you know when it will be pickup.

Yaantra Contact...
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D
dharmesh bothra
Sep 6, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged the phone instead of repairing

Address:Unit No. F/7, Kohinoor Mall, Ward No. L, Kirol Road, Kurla (West) Mumbai - 400070

Gave mobile for repair and it took couple of days for them to inform and detect motherboard issue . They gave me estimate for motherboard replacement in case if i am interested but i asked to returned the device. Out of my surprise they gave me phone with screen glass broken with intact tampered glass..so it feels to me they do take out original parts which are in working condition and replace them with broken ones. It is very unprofessional...
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S
sahaaa
Sep 1, 2021
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Cheating in repairing

Address:peenya idustrial bangalore
Website:consumer comolaint

Yaantra

As i am the custome of yaantra mu id is 338570 i have given my phone for service in your institute there was no issues of display.. But when it was returned the mobile with service there was worst response by your institute and the display was in problem... So they told me to pay 8000 ... Even there was not done with thw service well...So i am not going t pay any amount i need my mobile back with the same cindition...
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M
mustufa mirza
Aug 30, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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338486 Laptop Service Deficiency

Address:Hyderabad

Hi,

I gave my Lenovo laptop which was having boot issues along with an advance payment of Rs. 500 to Yaantra on 24th August 2021 against Service Request number 338486.

After that it has been an endless wait, with false promises from Noida team that the local Hyderabad team will connect and resolve my issue.

Leave aside resolving my issue, they are yet to diagnose the problem and inform me. Every...
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