[Resolved]  Yaantra — yaantra cheaters and using duplicate mobile parts for (id-135975)

Address:New Delhi, Delhi, 110034
Website:www.yaantra.com

Yantra is making fool to customer, yaantra means looters and cheaters it seems that all chambals dakoo has together and made this company... My one plus mobiles touch screen replaced saying that we use 100 percent genuine parts, due to not having much time to go one plus outlates, i called up yaantra and its done at my home, in warranty period (Only 30 days) 4 times got problem with new duplicate screen placed by yantra cheaters, 2 times going to kirti nagar office 2 times at home by calling yaantra roadchap engineers, but the problem remain same, after warranty period they told to pay for service charges and to leave mobile for 2 days, i was surprised for this and afraid also if i leave my mobile in yaantra they could change my mobiles original parts and replacing in duplicate parts. Now after getting time almost after 3 months when i went to one plus store they declare that this is duplicate touch screen and to avoid problem in mobile i have to replace in original parts. now the cost is going more,
My invoice/ticket ID is -135975 dated 12th May 2018. i sent email on 6th September but it was sent to [protected]@yantra.com, NOT [protected]@yaantra.com.
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Nov 12, 2018
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Yaantra Customer Care's response
Device is out of warranty. We will not be able to consider the device for repair.
Complaint comments 

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I am not able to track my mobile which was given for repair

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    +91 72 9006 4542
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    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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