[Resolved] Yamaha Motor India — bad service of yamaha dolphin asalpha mumbai

I.khan

Address:

Mumbai City, Maharashtra, 400072

My bike MH03BU8401 was unable to start, I went at dolphin YAMAHA ASALPHA, They did service & made billing of more than Rs.5000 & within a week again its not starting.
My bike is 3.7 years old & I do service in every 2 months from the same service centre most of the time.
It seems they are trying to ruin goodwill of YAMAHA.
Please take an appropriate action & fix my problems.

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Aug 14, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2018

Yamaha Motor India Customer Care's response Dear I Khan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Jul 14, 2018

Updated by I.khan User name - IRFAN KHAN
Mobile - [protected]/[protected]
E-mail - irfan.[protected]@gmail
Chasis Number - ME1RG072AE0029021
Nature of complaint - Parts like digital metre, self starter is not working & suspension is in bad condition. Yamaha FZS F1

I am unable to start bike with self, every time I am pushing it to start.

After just 3500 km digital metre is not working.

Suspension is not in condition.
It's not about service centre, its about this bike, after a high maintain though its giving problems.

Jul 18, 2018

Updated by I.khan This is to give feedback to every single customers who is thinking to buy Yamaha Fz version 2.0. Please don't do this mistake as I have done & bearing since 3.6 years.
In every second month I did maintain my vehicle by servicing, oil change, etc.
Even though within 3 years I have faced following major issue & had to change which all are very expensive.
SUSPENSION, SELF STARTER, DIGITAL METRE, CHAIN SPOKET, CLUTCH PLATE, WIRING ISSUE, FIVER PARTS, ACCELATER WIRE MANY TIME, MIDDLE STAND, etc.

Except engine I have changed almost everything.
So please friends think & then go for this bike.
Service dealers are thief in making bills.
Ruined Yamaha's goodwill.