[Resolved] Yamaha Motor India — Bad services

[email protected]

from Kolkata, West Bengal

Address:	742101
Website:	[email protected]

I was buy a yamaha fz250cc. Bike from esternauto berhampore, murshidabad, westbengal, 742101. On 29/03/2017. It was just only one months back bike clutch plate not working after i was went to showroom on 04/06/2017. When i was in showroom service center inform me clutch plate not working. After that they will change the clutch plate and when i was reach showroom for handover my bike they inform me that there is no gasket in showroom. And service centre told me that there is no confirmation that you will receive your bike. It was more then two week my is not ready.

Dear team,
I am verymuch unhappy about this type of services from yamaha. And also they are not taking care of my bike. Whole day my bike is in sunlight out side of workshop. It is a new bike and bike engine not work properly i am facing problems every day. If possible kindly change my bike. Because it was only one months old bike.

Best regards
Samiran manna
Mobile no. [protected], [protected]
Mail id: samiran. [protected]@gmail.com

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Jul 30, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Yamaha Motor India Customer Care's response Dear Samiran Manna,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha