Yamaha Motor India — Battery and Device Problem

I have purchased a Yamaha FZS-V4 on 09/04/2023 vide registration no WB18-AJ-7505 . Within this short period Battery got down and stop working . As per your service centre comments this problem happened due to Bluetooth device . They charged the battery and running the bike .
I request and raised the issue on26/11/23 but they have not solve the issue till now
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Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 13, 2024
Yamaha Motor India Customer Care's response
Dear prabirbag83,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Team Yamaha
May 17, 2024
Updated by prabirbag83
Problem not resolved
May 17, 2024
Updated by prabirbag83
I have not received response, company is very chitter
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