Yamaha Motor India — Battery and Device Problem

I have purchased a Yamaha FZS-V4 on 09/04/2023 vide registration no WB18-AJ-7505 . Within this short period Battery got down and stop working . As per your service centre comments this problem happened due to Bluetooth device . They charged the battery and running the bike .
I request and raised the issue on26/11/23 but they have not solve the issue till now
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Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 13, 2024
Yamaha Motor India Customer Care's response
Dear prabirbag83,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
May 17, 2024
Updated by prabirbag83
Problem not resolved
May 17, 2024
Updated by prabirbag83
I have not received response, company is very chitter
 
1 Comment

Comments

Battery drain or get discharge in 1-2 days..! I had purchases Yamaha RAY ZR Scotter on 24/06/2023 with 2+3 =5 (Five years) extended warranty. I did 4th so called free service ( As Soniya Two Wheeler Service center charge 100/- for consumables every time in the warranty service also) with call back for Right Break lever change from company on 20/05/2024, after the service within two days I observed that the battery of the scooter drains out and the scooter do not start. I thought may be I haven't used for 3-4 days hence this has happened, so I got the battery charged from battery shop outside paying 100/- Ater 4-5 days again the issue and I had to kick start my scooter. Than I got operated for my health issues and 10 days I was away from home and the scooter did not start as it was not used for 10 days. Again I have to boost charge it outside paying 100/- in this now its Aug 12th and again the scooter battery is giving issues by draining out. When called to Yamaha Customer care, they simply say that the warranty of your battery is over and you need to get it replaced..! Is that the life of this Tata battery inside Yamaha RAY ZR 125 CC scooter is only one year..? My scooter has ran only 4000 kms in last one year and this is the state of new scooter..!

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