Yamaha Motor India — Battery dead

Reshmi Raj P

from Mavelikkara, Kerala

Mar 13, 2024

Address: Pandalam wheels, N.S Building, Near KSRTC Bus station, pandalam 689501,Pathanamthitta

I'm brought a Yamaha fascino hybrid from pandalam wheels on 05th September 2023.i done 2 free services at 05/10/2023&05/02/2024, the next service on june 5th. After the second service my vehicle battery gone dead. I want to know how this possible because only 6 months I brought this vehicle. If in any Yamaha vehicles the battery life is only 6 months? Iam very disappointed to brought your vehicle.

Engine no:E33SE0382529

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2024

Yamaha Motor India Customer Care's response Dear Reshmi Raj P

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha

Mar 15, 2024

Updated by Reshmi Raj P Dear Sir / Madam,

Thank you for writing to us.

We request you to please call us at our Customer Care Number[protected]Monday – Friday 09:30 AM – 06:00 PM) for quick resolution.

Our Customer Care Executive would be able to assist you in a better manner.

We value your association with us and assure you of our commitment to serve you with a smile.

Sir could you please i call you tomorrow.