[Resolved] Yamaha Motor India — bike service - tool kit missing & torn seat of others provided

Suraj Methasseril

from Mandya, Karnataka

Address:

Ernakulam, Kerala

I received my bike after service with a different torn seat and the tool kit was also missing at the time of receiving the bike from indel yamaha service centre kalamassery, kochi, kerala. Till now no confirmation has been provided by your team or the manager. It was informed to them at the time of receiving the bike on 27 nov, 2017 and approx 08 days have passed but no action is being taken by the team. If it is not resolved by today dated 04 dec, 2017, i will have to register a fir against the same in the nearest police station at kalamassery.

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Jan 4, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha