Yamaha Motor India — Bluetooth Problem

Mohatasheem

from Arcot, Tamil Nadu

Jul 14, 2022

Address: Melvisharam

I am Moahatasheem I bought a Yamaha FZS-FI V3 Vintage Edition bike on Oct 2021, at Yamaha Showroom in Arcot Tamilnadu . Since that day I have had an issue with Bluetooth connectivity, where the Bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked time till first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth connectivity. Service Center guys are asking for excuses but not fixing my problem. I have paid extra money to enjoy the Bluetooth connectivity but for which feature I had paid it is not working since i had bought the bike so what is the point in paying extra money for the Bluetooth feature And where in the service center guys have no knowledge about the Bluetooth unit of the bike or service it. There is a price difference of 8000 rupees between FZS V3 and FZS-FI V3 Vintage edition. So if the service center can't make my Bluetooth unit work properly then please return my extra money which I have paid. Please resolve this problem.

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2022

Yamaha Motor India Customer Care's response Dear Moahatasheem,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha

Jul 20, 2022

Updated by Mohatasheem User Name: Mohammed Mohatashem S
Mobile No:[protected]
Email Id: s[protected]@gmail.com
Chassis Number: ME1RG6612M0094600
Nature of Complaint: Bluetooth Device Not Working
Concerned dealership: Sri Sai Motor (Mazapet, Arcot, Tamilnadu)
Retail Date:[protected]