[Resolved] Yamaha Motor India — Cheating the customer | |||
I have purchased a yemaha alpha from Shree Sai Yamaha Mira Road in the month of Jan, 2016. The sales executive has informed me that the cost of the vehicle is total Rs, 60000/- from that Rs. 10000/- I have paid down payment. He told me that he will arrange two wheeler loan for Rs. 50000/- . Application has forwarded, and loan has disbursed, there I found my loan amount is more. The document I received from bank it shows vehicle amount is Rs. 62000/- instead of Rs. 60000/- I immediately call the executive he informed me he that may be including processing changes, he also said he received only Rs. 50000/-. Then I call bank and check the details there I came to know Rs. 51412/- has credited to shree sai Yamaha account. Again I call the executive, he agreed he received Rs, 51412/- but Rs. 1412/- is handling charges. I asked him what handling charges my bank has debited the processing charges and insurance charges from my account, what is other handling charges. He said they always charges the handling charges. My question is if handling charges was there why they did not inform me earlier? Why he said he received only Rs. 50000/-? I had check the details with the bank that’s why I come to know about the cheating, how may people they must me cheating like this. I never expected this from Yamaha show room. Regards, Titty Johnson [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
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