[Resolved]  Yamaha Motor India — Clutch plate service issue

Address:604401

Dear yamaha,

Myself balaji, i bought a yamaha fazer in 2012, from the date of purchase bike is excellent interms o[censored]sage. Regular service cost 3000 yearly.

Recently i serviced my bike for engine output sprocket in yamaha service center kanchipuram. They called and said clutch plate also damaged. I said ok to change and spend overall 5000 rs initially, after service again i faced pickup problem again i visited same service center kanchipuram they just adjusted and said now ok. Again a week after i faced same problem and i visited same service center they said clutch plate again damaged. How it is possible by just one month cluth plates get damaged because i bought this bike in 2012 there is no damage for 5 years, as they said its damaged i said to change, now even after this they said some problems and asked to additional 1200 rs for clutch plate and top and bottom clutch covers. Again i paid and serviced. Even after two services for clutch plate after a week again same pick up problem while i check with local mechanic he said need to change clutch plate for cost around 2.5 k. What is the use i serviced my bike on yamaha service center. Yamaha need to intervene this and do the needful.

Balaji
[removed]/ [protected]
[removed]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Dec 20, 2017
Complaint marked as Resolved 
remove my phone no
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Yamaha Motor India Customer Care's response
Dear Balaji,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Dec 20, 2017
Updated by Kn Balaji
Please delete my phone no here
Apr 08, 2019
Updated by Kn Balaji
While searching my contact no automatically this complaint visible in the google search. kindly delete this complaint.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information