[Resolved]  Yamaha Motor India — Complaint On dealer against vehicle booking

Address:Coimbatore.india

I would like to bring your kind notice, I booked YAMAHA R15 DARK NIGHT model in
Sir,

S.K.Motors 16/113B Metupalayam Road, Opp Chockkalingeshwar Temple PN Palayam Coimnatore. Who where the sub dealer of CAG YAMAHA COIMBATORE-GANAPATHY.

1 paid sum of Rs:52000 as advance on 03.05.2021. Also they processed vehicle loan for the balance amount in Ujivan Small finance bank. At time of paying advance they committed to delivery the bike within 2 weeks.

But after processing the loan, showroom has be closed permanently, but they haven't handover the bike.

Even I have paid one month EMI for the same.

I also have raised the police complaint at PN Palayam station regarding. S.K.Motors have been in the same location for more than 5 years. They have been using YAMAHA banners and brochures. Even entire interior work will display YAMAHA logo's. Refer the attached images Even my friends have booked bikes, they also have paid advance amount.

But they haven't handover the bike.

I informed to the bankers that I haven't received the bike and showroom also has been closed

permanently, then how cum I will pay the EMI. They advised to raise a police complaint.

We also visited CAG YAMAHA COIMBATORE, but no response from their side.

Kindly look into this & provide solution. This issues has became a huge black mark on YAMAHA brand at

Coimbatore. We also planned to take this issue to media.

Awaiting for your response at the earliest.

S.K.Motors owner name: Bathmanaban Contact No: +[protected]
Was this information helpful?
No (0)
Yes (1)
Dec 14, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2021
Yamaha Motor India Customer Care's response
Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information