[Resolved] Yamaha Motor India — Complaint On dealer against vehicle booking | |||
I would like to bring your kind notice, I booked YAMAHA R15 DARK NIGHT model in Sir, S.K.Motors 16/113B Metupalayam Road, Opp Chockkalingeshwar Temple PN Palayam Coimnatore. Who where the sub dealer of CAG YAMAHA COIMBATORE-GANAPATHY. 1 paid sum of Rs:52000 as advance on 03.05.2021. Also they processed vehicle loan for the balance amount in Ujivan Small finance bank. At time of paying advance they committed to delivery the bike within 2 weeks. But after processing the loan, showroom has be closed permanently, but they haven't handover the bike. Even I have paid one month EMI for the same. I also have raised the police complaint at PN Palayam station regarding. S.K.Motors have been in the same location for more than 5 years. They have been using YAMAHA banners and brochures. Even entire interior work will display YAMAHA logo's. Refer the attached images Even my friends have booked bikes, they also have paid advance amount. But they haven't handover the bike. I informed to the bankers that I haven't received the bike and showroom also has been closed permanently, then how cum I will pay the EMI. They advised to raise a police complaint. We also visited CAG YAMAHA COIMBATORE, but no response from their side. Kindly look into this & provide solution. This issues has became a huge black mark on YAMAHA brand at Coimbatore. We also planned to take this issue to media. Awaiting for your response at the earliest. S.K.Motors owner name: Bathmanaban Contact No: +[protected] Was this information helpful? | |||
Dec 14, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 10, 2021 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
Add a Comment | |||
72%
Complaints
3271
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment