[Resolved]  Yamaha Motor India — damaged the paint

Address:500076

I have given my sz r (Ap09 cq 0157) for 11th servicing at ashoka motors ranigunj, hyderabad on[protected]. They have delivered it on 17th evening. When i have observed it, the paint on size cap (Y shape) is half gone. I have questioned the same to the person namely, shiju and he said that its due the force of the water servicing pump. I have asked him to change it as it is service centre's fault. But he is not sure about the claim. So, i am writing here. Pls solve this issue. Job card no 2591, invoice no rg-ji 2582, dated 17-10-17. My email id [protected]@gmail.com
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Nov 23, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Oct 18, 2017
Updated by Anchor Sriram
I have given my SZ R (AP09 CQ 0157) for 11th servicing at Ashoka Motors Ranigunj on[protected]. They have delivered it on 17th evening. When I have observed it, the paint on size cap (Y shape) is half gone. I have questioned the same to the person namely, Shiju and he said that its due the force of the water servicing pump. I have asked him to change it as it is service centre's fault. But he is not sure about the claim. So, I am writing here. Pls solve this issue. Job card no 2591, invoice no RG-JI 2582, dated 17-10-17.

--
J.V. Sriram

Verified Support
Oct 23, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I am veey much disappointed by DEEDWANIYA AUTO DEALER JODHPUR. I went for scheduled servicing of my fascino bought last month but the dealer refused to service it due to Diwali festival then what for schedule is made for servicing.
Yamaha Motor India Customer Care's response, Oct 23, 2017
Verified Support
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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