[Resolved]  Yamaha Motor India — dissatisfactory service and repair job

Address:

Mumbai City, Maharashtra

I, advait berde, own a 2016 yzf r3 which was involved in an accident on 18th september 2017. I submitted the motorcycle for repair, and i received it on 17th october 2017. Even after having kept the motorcycle for a month at the service center, i am facing a serious lack of proper repair. My chain is slacking repeatedly, and many of the parts which i had insisted on replacing due to the damage in the crash were overlooked. Some of them include the gear shifter lever and the rear brake disc.in spite of my repeated requests to the service advisor at my yamaha, malad (W), i was ignored and the problems persisted. They claimed to have replaced my oil after the crash, but the oil is completely black, showing tremendous wear, and the oil replacement indicator is flashing, indicating that the oil hasn't been replaced. Many of the spares which could have been claimed in insurance were ignored, and now i am asked to pay for the same. I find it completely infeasible to make repeated visits to the service center. Kindly look into the matter as soon as possible.

Thank you and regards,
Advait berde
[protected]
[protected]@gmail.com