[Resolved]  Yamaha Motor India — fraud by service center adarsh yamaha

Address:	New Delhi, Delhi, 110076
Website:	www.yamahaindia.in

Hi, i am prince tyagi

Iam using daytona exhaust in my r15s from last 6 months and it was working perfectly but now there's a missing at 4.5k rpm and above it and technicians said your exhaust is not good and it was perfectly working earlier and it is provided by showroom only if my exhaust is the problem and the reason of missing then they should check with another daytona exhaust but they don't have other one and they checked with original exhaust then there was no missing in engine but i said there is some other thing which is culprit and reason of missing and backfire and i asked them to check my coolant was also leaking from last 15 days they don't know the reason behind it. This is my second r15 but i am very disappointed with the service yamaha providing. I will show this thing on my youtube channel because i am helpless. Unsatisfied.. This kind of pathetic service is provided by yamaha when i spent 1.5lakhs on a bike and a trusted brand i registered a complaint on yamaha site but they called me once and said we will call you again and your case is escalated to high level. Then after servicing my bike next day when i woke up for office i started the bike and found some strange noise was coming from fuel tank. It was like some air is leaking under fuel tank then i went again to service centre asked to check it but there was no one to make job card then one girl came from service centre she made job card to check the issue and she said sir wait for some time we will call you then after 3 hours of waiting i found my bike standing at same place where i parked in service centre and no one checked it but somehow they agreed to check the issue then one new issue was there! They misplaced my bike keys but they said they will install new lock kit after that i went to office and came back in evening and in evening service centre manager said the problem in your bike is mixture screw and i asked what is it? He told me in your bike's throttle kit there is no mixture screw which is making noise and passing air from it then he said it will cost you 300 only so i said ok after sometime he said you need to purchase whole new throttle kit because now company does not provide mixture screw separately and i asked about the price of throttle kit he said it will cost you around rs 5000 i was shocked and i told him this is not my mistake this is your mistake because you have serviced my bike day before and one mechanic his name was gopi, he checked my bike by connecting it in kind of fi-check machine which check problem and display it in computer so my bike's idle rpm was not ok as per system showed the error on screen so the mechanic losen the mixture screw to fix it but he said he will do it on next service so that's the mistake of that mechanic who tried to fix that problem and may be he forgot to tighten that screw because of that service centre mechanic why should i pay rs 5000. I think they do these kind of activities with all customers to sell there spare parts and to earn profit and this kind of fraud was unexpected from yamaha service centre. I talked to service centre admin but he also denied to give me solution and i want solution otherwise i will proceed for legal action
Waiting for the help from yamaha head office

Thank you
Prince tyagi
Contact : princecute. [protected]@gmail.com
Helpless customer