| Address: Dealer : VENKATESHA MOTORS ,D.No: 8-3-166/1/B,Main road ,erragadda, Hyderabad-18, phone: 040-23440275 |
Dear Sir,
On 26th July 2020, I purchased two wheeler motor vehicle from your dealership that is YAMAHA FZS- V3 BLUE Colour Bike Registration No: TS09FN3265, Engine No: 43N3E0025736 and Chassis No: ME1RG6013L00B1512.
Unfortunately, the vehicle has not been satisfactory because after four days of purchase I got engine issue and clutch problem.Your mechanic inspected my vehicle and agreed to fix the problems under warranty, however I collected vehicle and started using it again but still problems were there.Again I have given my vehicle to your service center on 14th October 2020, still now they are informed me about service completion status, Within three months of purchase, I have been irritating with the vehicle.
I would appreciate you if problems will not repeat again.Kindly do the needful to solve my major issues Engine problem, clutch problem ( bike not moving while driving) and tank side cover ( tank side cover opened) issues need to be solved under warranty.Use another repairer to solve the issues and also do needful to never repeat these problems again in future.This problem also caused me to incur additional cost.
I look forward to settling this matter amicably.If however, the matter is not satisfactorily resolved by 22nd October 202, I will consider taking further action to resolve the complaint either through the Department of Commerce (or) through the courts.Letter attached...
Thanking You Sir
Yours faithfully
VENKATESH
Mobile No :[protected]
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