[Resolved] Yamaha Motor India — FSS V3 BS6 TWO WHEELER bike engine issue,clutch issue and tank side cover issue | |||
Dear Sir, On 26th July 2020, I purchased two wheeler motor vehicle from your dealership that is YAMAHA FZS- V3 BLUE Colour Bike Registration No: TS09FN3265, Engine No: 43N3E0025736 and Chassis No: ME1RG6013L00B1512. Unfortunately, the vehicle has not been satisfactory because after four days of purchase I got engine issue and clutch problem.Your mechanic inspected my vehicle and agreed to fix the problems under warranty, however I collected vehicle and started using it again but still problems were there.Again I have given my vehicle to your service center on 14th October 2020, still now they are informed me about service completion status, Within three months of purchase, I have been irritating with the vehicle. I would appreciate you if problems will not repeat again.Kindly do the needful to solve my major issues Engine problem, clutch problem ( bike not moving while driving) and tank side cover ( tank side cover opened) issues need to be solved under warranty.Use another repairer to solve the issues and also do needful to never repeat these problems again in future.This problem also caused me to incur additional cost. I look forward to settling this matter amicably.If however, the matter is not satisfactorily resolved by 22nd October 202, I will consider taking further action to resolve the complaint either through the Department of Commerce (or) through the courts.Letter attached... Thanking You Sir Yours faithfully VENKATESH Mobile No :[protected] Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 23, 2020 Yamaha Motor India Customer Care's response Dear Venkatesh, We have shared your details with customer care team. They will contact you soon Regards, Team Yamaha India Verified Support Oct 28, 2020 Yamaha Motor India Customer Care's response Dear Venkatesh, We tried reaching you but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected]. Regards, Team Yamaha India Verified Support Nov 28, 2020 Yamaha Motor India Customer Care's response Dear Vishnu Sankar Pallithodi, We regret for the inconvenience caused. To assist you further, we request you to please escalate your concern at our Toll Free Number:[protected]. Regards, Team Yamaha India Verified Support Nov 28, 2020 Yamaha Motor India Customer Care's response Dear Venkatesh, We regret for the inconvenience caused. To assist you further in future, we request you to please escalate your concern at our Toll Free Number:[protected]. Regards, Team Yamaha India | |||
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