[Resolved]  Yamaha Motor India — FSS V3 BS6 TWO WHEELER bike engine issue,clutch issue and tank side cover issue

Address:Dealer : VENKATESHA MOTORS ,D.No: 8-3-166/1/B,Main road ,erragadda, Hyderabad-18, phone: 040-23440275

Dear Sir,
On 26th July 2020, I purchased two wheeler motor vehicle from your dealership that is YAMAHA FZS- V3 BLUE Colour Bike Registration No: TS09FN3265, Engine No: 43N3E0025736 and Chassis No: ME1RG6013L00B1512.
Unfortunately, the vehicle has not been satisfactory because after four days of purchase I got engine issue and clutch problem.Your mechanic inspected my vehicle and agreed to fix the problems under warranty, however I collected vehicle and started using it again but still problems were there.Again I have given my vehicle to your service center on 14th October 2020, still now they are informed me about service completion status, Within three months of purchase, I have been irritating with the vehicle.
I would appreciate you if problems will not repeat again.Kindly do the needful to solve my major issues Engine problem, clutch problem ( bike not moving while driving) and tank side cover ( tank side cover opened) issues need to be solved under warranty.Use another repairer to solve the issues and also do needful to never repeat these problems again in future.This problem also caused me to incur additional cost.
I look forward to settling this matter amicably.If however, the matter is not satisfactorily resolved by 22nd October 202, I will consider taking further action to resolve the complaint either through the Department of Commerce (or) through the courts.Letter attached...

Thanking You Sir

Yours faithfully
VENKATESH
Mobile No :[protected]
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Aug 13, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2020
Yamaha Motor India Customer Care's response
Dear Venkatesh,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Oct 28, 2020
Yamaha Motor India Customer Care's response
Dear Venkatesh,

We tried reaching you but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India
Oct 29, 2020
Updated by telugu venkatesh
I have collected my vehicle from your service centre and started using it again.Now it is in good condition but if the problem is not satisfactory in the future I will go to the consumer court because this is not the first time, I have been facing problems since 3 months.
Verified Support
Nov 28, 2020
Yamaha Motor India Customer Care's response
Dear Vishnu Sankar Pallithodi,

We regret for the inconvenience caused.

To assist you further, we request you to please escalate your concern at our Toll Free Number:[protected].

Regards,
Team Yamaha India
Verified Support
Nov 28, 2020
Yamaha Motor India Customer Care's response
Dear Venkatesh,

We regret for the inconvenience caused.

To assist you further in future, we request you to please escalate your concern at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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