Yamaha Motor India — FZ-X / Chassis Number - ME1RG7388P0010380

Address:AIMS Yamaha dealer, Thane

Product Type - Bike
Model - FZ-X
Purchase Date - Jan 15, 2024
Location - Dombivli, Thane, Maharashtra
Dealer - AIMS AUTOMOTIVE
Problem statement - Headlight switch malfunction (Headlamp not getting switch OFF)

It's not even one month since I have purchased this bike and I am REGRETTING my decision to the point that I am trying to re-sell it and creating an awareness for everyone "Beware purchasing FZ-X model of Yamaha bike"

Within one week of purchase the headlight switch malfunctioned (Headlamp auto ON upon ignition start, no control with headlight switch. please note, I am talking about Headlamp NOT DRL).

After three visits, finally on 19/02/2024 the service center acknowledged the fault in the Headlight, and me to call on 26/02/2024 to get status of approval, and since then I am running from pillar to post, to get an update. The cost of the headlight is 18000/- so think twice before purchasing.
Was this information helpful?
No (0)
Yes (0)
Yamaha Motor India customer support has been notified about the posted complaint.
Feb 28, 2024
Updated by sibijohn
Guys, kindly take a feedback from me before deciding to purchase this model - [protected]
Feb 28, 2024
Updated by sibijohn
Product Type - Bike
Model - FZ-X
Purchase Date - Jan 15, 2024
Location - Dombivli, Thane, Maharashtra
Dealer - AIMS AUTOMOTIVE
Problem statement - Headlight switch malfunction (Headlamp not getting switch OFF)
Engine Number - G3N5E0351008
Chassis Number - ME1RG7388P0010380
Contact - [protected]
Registration - MH05FM1238
Complaint comments 

Comments

Dear sibijohn

Please do coordinate with the concerned Yamaha authorized dealership for further assistance as they are ready to assist you.
In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information