[Resolved]  Yamaha Motor India — fzs v2.0

Address:Hyderabad, Andhra Pradesh, 500088

Hi
I bought my yamaha fzs 2.0 from warangal happy motors. It was running good till 7500. After that my engine stops automatically after few km's and it will not start again it takes 5-10 mins time to start. Sometimes it even start even without traveling any kms. I told in the service centre when i gave my bike for service in service centre ashoka motors in uppal. I told them repeatedly that my bike has some problem. They told they we will check. They gave me back telling that your bike doesn't have any issue. I went to them next week telling i am facing the same issue again. They have tightened my clutch wire and told it's because of clutch. After 2 days again i went to them telling the same problem. They have tightened some nut near engine and told it's because of that. After that still infaced that issue. This time i took it to some other service centre in gatkeshar. Even they told the same. After repeated complaint the guys checked the issue and told there is some issue with power coil inside the engine and asked me to take to the service centre where i had my last service (Ashoka motors uppal). I gave them bike and told the issue (Ashoka motors uppal). They were really rude. This how yahama treats there customers???
I gave bike on saturday and still no response from them. I'm really frustrated with yamaha service. Will my issue be resolved? How long they take it? How can i escalate this issue?
My details:
Name: venkatesh
Email: gurrapu. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I am purchase yamaha f25 3 months ago i am go to second service i told my bike some place paint automaticaly removed and rust began but service man no response kindly solve issue ( very poor paint quailty fork, handly bar engine)
Weast of money (innovative motor, tirunelveli)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3272
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information