[Resolved]  Yamaha Motor India — I Got a Defective Bike I Need Replacement of Bike Since The Local Dealer is not Responding

My name is vivek modini 2months back exactly on this day i.e.[protected] i got my new bike Yamaha-FZS from RADHIKA AUTOMOBILES, NALGONDA, 508001.I was very excited as it was my dream bike everything was going well until this happened few days back which shattered my dreams.on[protected] i went for my friends marriage on my bike which was of 150kms i reached there and the next day that is on[protected] i started back and at 11:10am the bike suddenly stopped in running amidst a remote area i started many times saw the fuel nothing worked it was a forest area where nothing was in place for me.so i contacted the customer care seeking for help n number of times but nothing helped me much so i took my bike on a trolly auto to the near by mechanic for the distance of 20km they charged me 4k so i took to the mechanic he tried his best but could not smell the defect .for nearly checking up for 2hrs he gave up and he advised me to take to the showroom which is roughly 45-50km which charged me 12k i reached the karinagar showroom at the closing time the i requested the employees to get my bike checked the checked and they were unable to find it out so they opend the parts of the bike and found the problem and i was shocked to hear that probably they were suprised too they told that the LEAN ANGLE SENSOR was missing literally the heart of my bike was missing which is the reareast of the rare senario and that happened to me in a forest area where anything can happen to me .i have everything attached to the mail go through it .i cannot take it i was suffering for days in regret of buying bike from ur company . ineed this issue to be solved as soon as possible i need replacement of my bike orthe refund of my money which i spent on my transportation of bike and parts else the only way forward will be walking and knocking the doors of consumercourt i hope you solve this issue without any problem for me . i attached every image and bills i have asked the showrrom(suryapet) to replace my bike but they are speaking very rudely to me they are telling do whatever you want complain to company we dont care this is their reply and are simply denied as it is a manufacture problem the company is responsible for this to be solved asap hoping your answer from you soon.
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Oct 15, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2021
Yamaha Motor India Customer Care's response
Dear Vivek,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Sep 14, 2021
Yamaha Motor India Customer Care's response
Dear Vivek,

As per your earlier discussion with our customer care executive. Please do coordinate with concerned Yamaha authorized dealership and share the feedback by using this link https://www.yamaha-motor-india.com/contact-us.html.

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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