[Resolved]  Yamaha Motor India — incorrect quotation, fraud sale of rayzr

Address:Mumbai City, Maharashtra, 40043

I gitesh bhosle, had purchased the yamaha rayzr on 20th of august 2016. The agent who was giving me the quotation named ramadas in raj yamaha zika moters kurla mumbai, maharashtra india informed me that i will only have to pay 11 instalments as i wanted the vehicle loan to be for 1 year. I did not get any call from the loan provider then, it was me who contacted the showroom who later on gave me the details about the possible day when emi would be deducted... All was going smoothly after few months i asked the loan provider how many instalments were left on that day i got to know i was tied in a 12 months contract. When i went the next day in the showroom the same agent was present and when i confronted him about the situation he went back on his worlds.. Hence i asked him to give the the copy of the documents when the scoter was purchased, he gave me an answer by saying he does not have it.. I saw documents of people who had purchased the vehicle in 2014/15 and also those who were purchased after me but he said he doesn't have the copy of my documents.
I request you to please look into it.
Awaiting for your early response.
Can contact on [protected] or [protected]@gmail.com
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Oct 26, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Sep 05, 2017
Updated by gitesh bhosle
I Gitesh Bhosle, had purchased the Yamaha rayzr on 20th of August 2016. The agent who was giving me the quotation named Ramadas in RAJ YAMAHA zika moters Kurla Mumbai, MAHARASHTRA India informed me that I will only have to pay 11 instalments as I wanted the vehicle loan to be for 1 year. I did not get any call from the loan provider then, it was me who contacted the showroom who later on gave me the details about the possible day when EMI would be deducted...All was going smoothly after few months I asked the loan provider how many instalments were left on that day I got to know I was tied in a 12 months contract. When I went the next day in the showroom the same agent was present and when I confronted him about the situation he went back on his worlds..Hence I asked him to give the the copy of the documents when the scoter was purchased, he gave me an answer by saying he does not have it..I saw documents of people who had purchased the vehicle in 2014/15 and also those who were purchased after me but he said he doesn't have the copy of my documents.
I request you to please look into it.
Awaiting for your early response.
Can contact on [protected] or [protected]@gmail.com
Verified Support
Sep 06, 2017
Yamaha Motor India Customer Care's response
Dear Gitesh Bhosle,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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