[Resolved]  Yamaha Motor India — irresponsible delivery

Address:

Bangalore, Karnataka, 560066

I have ordered new yamaha fz-s 2018 model on feb 9th in near yamaha showroom. They said it will take 15 days to reach. I also informed that i need bike loan and we can start the process of loan. They informed me that loan process will be completed in 2 days using zipride of hdfc. They also mentioned that they will contact me before 2 days of bike arrival but once the bike had arrived on feb 26th and they called me and asked to do payment immediately because of month end formality. I said that i need to apply loan and i tried for zipride but offer got expired. On immediate basis i applied for two wheeler loan where the process takes 5 days time. Once my loan is approved, i called them to confirm my delivery date. Then they stated that bike delivery will be delayed because new load is coming and it will reach by 8th and when i questioned them about previous delivery they tried to skip that topic. I asked them to cancel the bike as i got fed up with their service. Later location manager called me and said that they already sell the bike to someone in order to complete their monthly target. And they thought another load will come in 3 days. His manager said that it was his mistake that he didn’t check and now he wants me to wait for one more week to collect the bike. I got fed up with this and i’ll communicate regarding this in social media and i’ll ask my prosecution to file a case against them as because of their under promised timelines and no communication till the time i called them off.
Contact no : [protected]