[Resolved]  Yamaha Motor India — lots of miscommunication in yamaha workshop.

Address:New Delhi, Delhi, 110017

Hi, i'm mahender singh, last month i went in yamaha workshop to repair my scooty in under iffco tokio general insurance, they kept my scooty for 20 day's. When i visited there they gave me two bill one for my insurance bill it was 4629 and another one was 315. They said we found some problems in your scooty that's why we cleaned tank & we changed spark plug. Without my permission they did this think.
And they said u will get your all payment back from insurance company and i'm very upset that i got only 3200 back from insurance company.
I'm very unhappy with all workshop staaf & insurance company. They should give clear and right communication to there clint. We believe that e verything is sysmatic and fare in workshops that's why people always choose workshop (Service center), but now this incident changed our thinking.
I called so many time to iffco tokio customer care & yamaha customer care for help but i didn't get any help and support.

Work shop address - d-16/4, okhla industrial area, phase-1 new delhi-10020
Policy no - yit/97187424
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Oct 22, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Yamaha Motor India Customer Care's response
Dear Vansh Adhikari,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Dear Sir/Madam,
I have purchased a bike of YAMAHA, model RayZ red, in tadepalligudem showroom
so many times comlpints but sirvice is very very bad bad and pepars are not send me plz solv my problems

thankuuu sir,
[protected]
Yamaha Motor India Customer Care's response, Sep 23, 2017
Verified Support
Dear Sri Mahesh Kotipalli,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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